Easy and convenient to use
Easy and convenient to use, great to use a service that is not made over-complicated. Would recommend to anyone wanting to get a better deal, hassle free.
Dolphin Utilities is a customer service-focused energy and utilities provider that assists individuals and businesses with their utility needs. The company offers a range of services including switching suppliers, renewing contracts, establishing new connections, and managing changes of tenancy. Customers can conveniently submit their last utility bill for review to receive tailored assistance and recommendations. Targeting both residential and commercial clients, Dolphin Utilities aims to simplify the process of managing utility services. Their user-friendly approach includes an easy-to-navigate website where customers can access a quick contact form for inquiries and support. With a commitment to transparency and customer satisfaction, Dolphin Utilities serves as a reliable resource in the utilities sector.
Dolphin Utilities receives overwhelmingly positive feedback from its customers, with many praising the exceptional service provided by staff, particularly David. Reviewers highlight the quick and efficient responses, noting that the process of switching energy providers is made easy and hassle-free.
Customers appreciate the personalized attention and thorough explanations, which contribute to a seamless experience. Many express gratitude for the proactive communication regarding expiring offers and the overall support throughout the process. However, a few reviews mention initial robotic responses that felt impersonal, suggesting a need for improvement in the initial customer interaction. Despite these minor concerns, the majority of consumers are delighted with the service and recommend Dolphin Utilities for its reliability and effectiveness.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 255 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 32 |
| Sep 24 | 5.0 | 17 |
| Oct 24 | 5.0 | 25 |
| Nov 24 | 5.0 | 19 |
| Dec 24 | 5.0 | 31 |
| Jan 25 | 5.0 | 32 |
| Feb 25 | 4.9 | 11 |
| Mar 25 | 4.9 | 17 |
| Apr 25 | 4.3 | 7 |
| May 25 | 4.6 | 10 |
| Jun 25 | 5.0 | 17 |
| Jul 25 | 5.0 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 255 most recent reviews.
“Another quick and efficient service from Dolphin utilities”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | −2% | 255 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 2.0 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | 696 |
Bottom line: Dolphin Utilities is #1 of 5 on overall rating in this group.
255 reviews of Dolphin Utilities. Filter by what matters to you.
Easy and convenient to use, great to use a service that is not made over-complicated. Would recommend to anyone wanting to get a better deal, hassle free.
Always great to deal with and very quick to respond to any questions. Nothing is ever a problem to Dave and his team.
To Dave and his team at Dolphin,thank you again for all your advice in helping me save further on my electric bill. Absolutely excellent service.
Excellent service , returns calls or texts very quickly, lots of information provided, will keep you on best rates or change you if need be. My bills have come down significantly, can’t commend the guys enough.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Dave was so helpful, did all the work for me and took the hassle out of switching, highly recommend.
Dave was very helpful, assisted us through all the way. If you are looking for any electrical supplies and services. Speak to Dave, Only!
Prompt service
Clear information given to me on electric and gas rates from my current provider and a recommended provider for lower rates. I agreed to opt for a new provider and the process began immediately. A fast and efficient service from Dave at Dolphin Utilities. Highly recommended.
They do all the work for you. They will contact you for a rate review to see if you can save money by going to another company. Highly recommend. Dave is so easy to deal with. Mostly done through WhatsApp aswel which is really convenient if you don't have time for a phone call.
Went to Dolphin utilities last year was worried re rising energy costs. They were very efficient and responsive. It was a seamless process to change. Their efficiency followed through and again this year they responded with a very competitive company and again no hassle changing.
Always so helpful when ever contacted and willing to help with any issues as they arise. Would highly recommend using Dave
Quick process, best deal and Dave sent me a reminder that my contract was expiring which was really helpful
Great service by Dave, makes everything so effortless and seamless
I've used Dave to get me the best price for ESB for 2 years now and have recommended him to many friends and family. He makes switching to get the best rate so easy and it's a very quick way to make some household savings. He is always friendly, courteous and patient on the phone and I've found both him and his service to be extremely reliable and trustworthy.
Great, simple, efficient service that will save you a fortune without the hassle of having to ring your suppliers every year... just let Dave and his team sort it all out for you! Have switched my gas, and now using the subscription service which is a steal at a fiver a month to look at all my other bills.
Dolphin Utilities is a customer service-focused energy and utilities provider that assists individuals and businesses with their utility needs. The company offers a range of services including switching suppliers, renewing contracts, establishing new connections, and managing changes of tenancy. Customers can conveniently submit their last utility bill for review to receive tailored assistance and recommendations. Targeting both residential and commercial clients, Dolphin Utilities aims to simplify the process of managing utility services. Their user-friendly approach includes an easy-to-navigate website where customers can access a quick contact form for inquiries and support. With a commitment to transparency and customer satisfaction, Dolphin Utilities serves as a reliable resource in the utilities sector.
This profile hasn't been claimed by the business owner.