Dave is so efficient and provides an…
Dave is so efficient and provides an excellent service. Easy to deal with and takes the stress out of shopping around when it comes to electricity. Looking forward to seeing the savings!
Dolphin Utilities is a customer service-focused energy and utilities provider that assists individuals and businesses with their utility needs. The company offers a range of services including switching suppliers, renewing contracts, establishing new connections, and managing changes of tenancy. Customers can conveniently submit their last utility bill for review to receive tailored assistance and recommendations. Targeting both residential and commercial clients, Dolphin Utilities aims to simplify the process of managing utility services. Their user-friendly approach includes an easy-to-navigate website where customers can access a quick contact form for inquiries and support. With a commitment to transparency and customer satisfaction, Dolphin Utilities serves as a reliable resource in the utilities sector.
Dolphin Utilities receives overwhelmingly positive feedback from its customers, with many praising the exceptional service provided by staff, particularly David. Reviewers highlight the quick and efficient responses, noting that the process of switching energy providers is made easy and hassle-free.
Customers appreciate the personalized attention and thorough explanations, which contribute to a seamless experience. Many express gratitude for the proactive communication regarding expiring offers and the overall support throughout the process. However, a few reviews mention initial robotic responses that felt impersonal, suggesting a need for improvement in the initial customer interaction. Despite these minor concerns, the majority of consumers are delighted with the service and recommend Dolphin Utilities for its reliability and effectiveness.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 255 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 32 |
| Sep 24 | 5.0 | 17 |
| Oct 24 | 5.0 | 25 |
| Nov 24 | 5.0 | 19 |
| Dec 24 | 5.0 | 31 |
| Jan 25 | 5.0 | 32 |
| Feb 25 | 4.9 | 11 |
| Mar 25 | 4.9 | 17 |
| Apr 25 | 4.3 | 7 |
| May 25 | 4.6 | 10 |
| Jun 25 | 5.0 | 17 |
| Jul 25 | 5.0 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 255 most recent reviews.
“Another quick and efficient service from Dolphin utilities”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | −2% | 255 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 2.0 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | 696 |
Bottom line: Dolphin Utilities is #1 of 5 on overall rating in this group.
255 reviews of Dolphin Utilities. Filter by what matters to you.
Dave is so efficient and provides an excellent service. Easy to deal with and takes the stress out of shopping around when it comes to electricity. Looking forward to seeing the savings!
Very efficient and easily to deal with. Found me a much better deal on electricity. Sorted all paperwork for the transfer. Highly recommend
Highly recommend, I was with another electricity provider for years and always reluctant to move but Dolphin Utilities got me an offer with another provider that I just couldn’t turn down! Hassle free, they did all the work, absolutely delighted and will be using them again when other contracts are due to end!
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Fast response. Good risk assessment. Followed up quickly with proposal
Efficient and helpful service. Definitely will use your services again. Thanks so much
Excellent customer service, Dave was super responsive in answering my specific queries. Delighted with the saving made by switching and wish I had reached out to Dolphin Utilites sooner!
Quick and easy process. Our electricity account was set up in a matter of minutes. Also makes sure you get the best price.
Amazing fast service. We are moving into a new build with no comparison bill so I wasn’t sure if the team would be able to cater for us but Dave came back straight away with an offer. Once we decided to go with it, it was set up within a few hours. Thanks again Dave and all the team.
Very easy , quick , efficient service, takes the hassle out of doing it yourself
Super fast response and great customer service. Dolphin Utilities get the best price available. They look after the change over making it a stress free experience. I would highly recommend this company.
The process was really quick and easy.
Painless,hasslefree,stressfree service switching with Dave highly recommend Dolphin
Reliable and good value
Absolutely amazing...could NOT be any easier...very helpful and honestly cannot stress how easy it was ...a pleasure using Dolphin utilities, will recommend to everyone 🙂🙂
I actually thought this could have been some sort of scam.... But I can assure you it certainly is not!!!! I hate 'being an adult', I don't know where or who to ring or how to go about getting bills cheaper. But OMG such a service Dolphin Utilities give. I could not have been happier to see my bill almost halved. Couldn't have been easier. Thank you so so much Highly recommended 10/10 ⭐⭐⭐⭐⭐
Excellent efficient service. Hassle free. My 77yr old mother was delighted to get her energy bills down. Thanks to Dave and the Dolphin Utilities team.
My 86 year old mum wanted to reduce her esb bill so I sent a copy of her bill to Dave at Dolphin utilities and mum was sorted in a few easy steps. Thank you Dave! So easy to deal with.
Excellent customer service
Dolphin Utilities is a customer service-focused energy and utilities provider that assists individuals and businesses with their utility needs. The company offers a range of services including switching suppliers, renewing contracts, establishing new connections, and managing changes of tenancy. Customers can conveniently submit their last utility bill for review to receive tailored assistance and recommendations. Targeting both residential and commercial clients, Dolphin Utilities aims to simplify the process of managing utility services. Their user-friendly approach includes an easy-to-navigate website where customers can access a quick contact form for inquiries and support. With a commitment to transparency and customer satisfaction, Dolphin Utilities serves as a reliable resource in the utilities sector.
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