Review summary

Origin Energy receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

N
Just No!

I wish I had the time and money to investigate this company. I sold my home, and in the three months no one was living in it, there was a 'normal' gas and electricity usage. I wouldn't recommend them and would advise anyone considering them to consider other alternatives. Very focused on revenue-making.

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Electricity Plan Renewal

Ricky was very helpful and clear in his explanations for me.

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M
No loyalty but you already knew this

I hate companies that reward loyalty by quietly increases prices at the end of a contract

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The lass I was dealing with very…

The lass I was dealing with very helpful,explaining how the new plan works,very polite and supportive.

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All reviews

1,000 total • Write a review

Showing 1 - 10 of 996 reviews
AD

The response to my call was quick and…helpful.

The response to my call was quick and the chap I spoke to was very helpful and knowledgeable.

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GH

Problem solved with new scam web address

Rahul was very patient considering the line was noisy & speaking clearly was difficult. However, we manged to solve the problem of the scam content .

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KF

It was so easy

It was so easy

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L

Hit and miss with Origin

Quick, friendly, helpful! Thank you so much. Carlo was great and efficient. Although some other experiences have not always been so good (incorrect information given, invalid deals offered to me, no specific email signature to make contact with). Also very expensive compared to other providers.

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SH

Very good service easy done to move…

Very good service easy done to move over.

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C

Refund Request

Fast turnaround, great communication. Thank you!

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KT

Our change of plan went done…

Our change of plan went done efficiently.

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SB

Musta was excellent and informative in…

Musta was excellent and informative in my dealings with him today. Efficient at his job I am happy to recommend him. Thank you Musta!

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SE

Quick action and response in a friendly…

Quick action and response in a friendly manner.

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JC

Excellent customer service!

Excellent customer service!

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