Accessibility at CrowdTrust

We're committed to making CrowdTrust accessible and usable for everyone, regardless of ability

Our Accessibility Commitment

CrowdTrust is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to achieve these goals.

We welcome feedback on how to improve accessibility for all users of our platform.

Accessibility Standards

CrowdTrust strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help make web content more accessible for people with disabilities and more user-friendly for everyone.

Our Approach

  • • Regular accessibility audits by certified professionals
  • • Automated testing integrated into our development process
  • • Manual testing with assistive technologies
  • • User testing with people who have disabilities
  • • Ongoing training for our development team

Accessibility Features

Keyboard Navigation

Navigate our entire site using only your keyboard. All interactive elements are accessible via Tab key.

Screen Reader Support

Full compatibility with popular screen readers including JAWS, NVDA, and VoiceOver.

High Contrast Mode

Enhanced contrast options for users with visual impairments or light sensitivity.

Large Click Areas

Buttons and links are sized for easy interaction, helpful for users with motor impairments.

Captions & Transcripts

Video content includes captions and transcripts for deaf and hard-of-hearing users.

Clear Language

Simple, clear language and logical page structures for users with cognitive disabilities.

Keyboard Navigation

All functionality on CrowdTrust is available using a keyboard. Here are the primary keyboard shortcuts:

KeysAction
TabNavigate to next interactive element
Shift + TabNavigate to previous interactive element
EnterActivate buttons and links
SpaceCheck/uncheck checkboxes, activate buttons
EscClose modals and dropdowns
Arrow keysNavigate within menus and form controls

Browser & Technology Support

Supported Browsers

  • • Chrome (latest version)
  • • Firefox (latest version)
  • • Safari (latest version)
  • • Edge (latest version)

Assistive Technologies

  • • JAWS (Windows)
  • • NVDA (Windows)
  • • VoiceOver (macOS/iOS)
  • • TalkBack (Android)

Known Issues & Workarounds

While we strive for full accessibility, some areas may still have limitations. We're actively working on these issues:

Third-Party Content

Some business-uploaded images may lack proper alt text. We're implementing AI-powered descriptions for these cases.

Legacy Reviews

Reviews posted before 2020 may not meet current accessibility standards. We're gradually updating these.

Complex Data Tables

Some analytics dashboards use complex tables. We provide CSV export options as an alternative.

Help Us Improve Accessibility

We welcome your feedback on the accessibility of CrowdTrust. Please let us know if you encounter accessibility barriers:

Phone

+1 (800) 555-0199 (Accessibility Hotline)

Available Monday-Friday, 9 AM - 6 PM PST

Mail

Accessibility Team
CrowdTrust, Inc.
123 Trust Street
San Francisco, CA 94105

Please provide as much detail as possible, including:

  • • The web address (URL) where you experienced the issue
  • • A description of the problem
  • • The assistive technology you were using (if applicable)
  • • Your browser and operating system