Privacy Policy

Information We Collect

Information You Provide

• • Account Information: Name, email address, password, profile picture
• • Review Content: Reviews, ratings, photos, and responses you post
• • Communications: Messages to our support team or other users
• • Verification Data: Information used to verify your identity or purchases

Information Collected Automatically

• • Usage Data: Pages visited, features used, search queries
• • Device Information: IP address, browser type, operating system
• • Cookies: Session data and preferences (see our Cookie Policy)
• • Location Data: Approximate location based on IP address

Information from Third Parties

• • Social Media: Basic profile info when you sign up with Google/Facebook
• • Business Partners: Transaction data to verify purchases (with your consent)
• • Public Sources: Business information from public directories

How We Use Your Information

To Provide Our Services

• • Create and manage your account
• • Display your reviews and ratings
• • Connect you with businesses and other users
• • Process reported content and violations

To Improve Our Platform

• • Analyze usage patterns and trends
• • Develop new features and services
• • Personalize your experience
• • Train our AI systems to detect fraud

To Communicate With You

• • Send service updates and notifications
• • Respond to your inquiries
• • Share relevant content and recommendations
• • Send marketing emails (with your consent)

How We Share Information

Public Information

Your public profile, reviews, and ratings are visible to all users. You control what information appears publicly.

With Businesses

When you review a business, they can see your public profile name and review content. We don't share your email or private information.

Service Providers

We work with trusted partners for hosting, analytics, and support. They access only what's needed to provide their services and are bound by strict confidentiality agreements.

Legal Requirements

We may disclose information when required by law, court order, or to protect rights and safety.

How We Protect Your Data

• • Encryption: All data transmitted is encrypted using industry-standard SSL/TLS
• • Access Controls: Strict internal access controls and authentication
• • Regular Audits: Security assessments and penetration testing
• • Data Minimization: We collect only what's necessary
• • Incident Response: Procedures to quickly address any breaches

Your Privacy Rights

Children's Privacy

CrowdTrust is not intended for users under 13 years of age. We don't knowingly collect information from children. If we learn we've collected data from a child under 13, we'll delete it immediately.

International Data Transfers

CrowdTrust operates globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we remove your personal data within 30 days, except where we're required to retain it for legal purposes.

Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email or prominent notice on our platform. Continued use after changes means you accept the updated policy.