Prime Property Management Reviews

Jodie, has been super helpful and responsive, keeping me in the loop when I've needed support with my property. Thank you again.

Bow Burden from the legal team is super helpful. We have had a very smooth and responsive experience with Bow. Really makes everything more efficient and better. Thank you Bow!

Fire alarm was going on for 5 hours. Leigh Parker who answered the prime out of hours phone line was very friendlyand was very swift to respond, messaging for videos and images and an engineer was sent within the hour to rectify this.

Callis has been really helpful and his communication has been clear and to the point. He has taken time to follow up and respond in a timely manner. Well done.

I’m very grateful that Leigh Parker acted promptly when I called mentioning neighbour’s workman was continuing his banging after 1300 on a Saturday. She seems to have acted swiftly to put a stop to this antisocial behaviour. Thank you and thank goodness

Paige and Jessica were outstanding. Answered all queries on time for slae of my property.

I am most grateful to Emily Forbes who responded to my query rapidly, empathetically and very professionally. Thank you.

the above company is very good even though their management fees are on the high side, however this may be because they are in the east end of London, so their bills are higher, however as a director with them, I find they are knowledgeable and helpful and i find that Bow Burden is very helpful on the Company secretarial team

Karis is very good. She responds to emails very promptly and always puts forward a solution. She is very polite and helpful.

Bow Burden dealt with my subletting notice very efficiently and quickly.

Shout out to Georgia Hazell at Prime, who very promptly sorted an issue in our block. Great communications and adaptability, thank you! 👍

I has been a real pleasure to work with Paige Kearton and appreciate her excellent support during the preparation of the management pack for the sale of my flat. She ensured that the pack was delivered to my solicitor ahead of schedule, which helped keep the process moving smoothly. Throughout, she has been consistently responsive to my emails, providing clear and timely updates that gave me confidence everything was on track. Her professionalism, efficiency, and approachable manner have made a potentially stressful process much easier to navigate. I truly appreciate her dedication and the care she has shown in handling my requests, and I believe she is a real asset to the management company.

Excellent service

The out of hours service given by Leigh Parker was excellent. She was very responsive, understood the issue and did everything in her power to fix it over the weekend.

We are currently going through a difficult legal issue with a resident and had to seek help from Prime legal team. Bow Burden was assigned to assist us. She has been great. She has shown patience with us, given clear concise advice and has been supportive of our needs as a site. She has come back to us in a timely way without having to chase. I have to give credit where credit is due.