Dolphin Utilities is a customer service-focused energy and utilities provider that assists individuals and businesses with their utility needs. The company offers a range of services including switching suppliers, renewing contracts, establishing new connections, and managing changes of tenancy. Customers can conveniently submit their last utility bill for review to receive tailored assistance and recommendations. Targeting both residential and commercial clients, Dolphin Utilities aims to simplify the process of managing utility services. Their user-friendly approach includes an easy-to-navigate website where customers can access a quick contact form for inquiries and support. With a commitment to transparency and customer satisfaction, Dolphin Utilities serves as a reliable resource in the utilities sector.
Dolphin Utilities receives overwhelmingly positive feedback from its customers, with many praising the exceptional service provided by staff, particularly David. Reviewers highlight the quick and efficient responses, noting that the process of switching energy providers is made easy and hassle-free.
Customers appreciate the personalized attention and thorough explanations, which contribute to a seamless experience. Many express gratitude for the proactive communication regarding expiring offers and the overall support throughout the process. However, a few reviews mention initial robotic responses that felt impersonal, suggesting a need for improvement in the initial customer interaction. Despite these minor concerns, the majority of consumers are delighted with the service and recommend Dolphin Utilities for its reliability and effectiveness.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 255 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 32 |
| Sep 24 | 5.0 | 17 |
| Oct 24 | 5.0 | 25 |
| Nov 24 | 5.0 | 19 |
| Dec 24 | 5.0 | 31 |
| Jan 25 | 5.0 | 32 |
| Feb 25 | 4.9 | 11 |
| Mar 25 | 4.9 | 17 |
| Apr 25 | 4.3 | 7 |
| May 25 | 4.6 | 10 |
| Jun 25 | 5.0 | 17 |
| Jul 25 | 5.0 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 255 most recent reviews.
“Another quick and efficient service from Dolphin utilities”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | −2% | 255 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 2.0 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | 696 |
Bottom line: Dolphin Utilities is #1 of 5 on overall rating in this group.
255 reviews of Dolphin Utilities. Filter by what matters to you.
Dolphin utilities were recommended to me by a friend a couple of years ago and they are saving me money since I started with them. It's quick and easy, just send your last bill and they'll find you a good deal and reduce your bills and they do the switch over for you which is very convenient because I don't like doing that part. Thank you Dolphin Utilities!
Great to deal with quick and easy process Thanks
Very good and prompt!
Quick smooth transition
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Would highly recommend Dave, extremely efficient and made switching electricity providers very easy!
Fantastic service from Dave & his team. Super easy process. They take care of everything! Always a pleasure dealing with Dave.
Super service as always!
responsive interlocutor, provided information when requesting, my own research confirmed their claims to be true
Got recommended Dolphin Utilities Dave by a friend and we wouldn’t look back! The quickest and most efficient energy consultants. Within 2 minutes of sending my initial query, I got a respond! Brilliant Thanks a million!
Absolutely fantastic service from Dave and team! It's so easy to change suppliers now, they do take the stress off from phoning and looking around for the best pricing. I will be recommending them to friends
Dave from Dolphin Utilities now contacts me by text if there’s a better offer, saves me time and the service is so efficient. I’ve recommended Dolphin to all my friends ☺️
Great service! Takes the work out of looking for the best deals on electricity and gas. Also makes contact when it is time to renew so we don't have to and so we don't go into expensive term! Makes the whole job easier, would definitely recommend..
Absolutely brilliant they can’t do enough for you and they make it all so easy no stress at all, recommend 100%, my review today got me my electric cheaper again today, love these guys and thank you Dave
Fantastic Service, have been with Dolphin for years now and it's great to know there's someone watching the market in your behalf all the time. Piece of mind if you're like me and hate keeping track of electricity/Internet prices
Yet again another great experience switching providers Dave contacted me to advise deal I was on no longer was best price and seamlessly switched me to best deal available would not hesitate to recommend Dolphin Utilities
Dolphin Utilities is a customer service-focused energy and utilities provider that assists individuals and businesses with their utility needs. The company offers a range of services including switching suppliers, renewing contracts, establishing new connections, and managing changes of tenancy. Customers can conveniently submit their last utility bill for review to receive tailored assistance and recommendations. Targeting both residential and commercial clients, Dolphin Utilities aims to simplify the process of managing utility services. Their user-friendly approach includes an easy-to-navigate website where customers can access a quick contact form for inquiries and support. With a commitment to transparency and customer satisfaction, Dolphin Utilities serves as a reliable resource in the utilities sector.
This profile hasn't been claimed by the business owner.
