How can we help you?
Find answers to common questions and get support
For Reviewers
Learn how to write and manage your reviews
For Businesses
Manage your business profile and reputation
Contact Support
Get in touch with our support team
- Email Support
- Response time: 24 hours
- Mon-Fri 9AM-5PM PST
Frequently Asked Questions
How do I write a review?
Click 'Write a review' button, select the company, provide your rating and detailed feedback about your experience.
Are reviews verified?
Yes, all reviews go through our moderation process to ensure authenticity and compliance with our guidelines.
Can companies remove negative reviews?
No, companies cannot remove or edit reviews. Only our moderation team can remove reviews that violate our policies.
How much does it cost to leave a review?
There is a small fee to submit reviews to ensure quality and prevent spam. This helps maintain the integrity of our platform.
How can I claim my business profile?
Businesses can sign up and create their company profile to respond to reviews and manage their online reputation.
What if I have a dispute with a review?
Contact our support team with details. We investigate all disputes fairly and take appropriate action when needed.
Still need help?
Our support team is here to assist you