The CrowdTrust Experience
We're committed to creating a trusted platform where consumers and businesses can engage authentically
⭐Trust is earned, not bought⭐
Our Trust Principles
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences. We work with businesses to ensure they collect reviews in a transparent way.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform, including legal action when necessary.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences. This helps you make decisions based on current information.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services. We moderate reviews to ensure they remain helpful and respectful.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts. This includes email verification, purchase verification, and behavioral analysis.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard. We don't allow companies to suppress negative reviews or artificially boost positive ones.
How CrowdTrust Works
1
Share Your Experience
Write a review about your genuine experience with a business. Be honest, constructive, and helpful to others.
2
We Verify & Moderate
Our systems and team check reviews for authenticity, ensuring they meet our guidelines and are from real customers.
3
Help Others Decide
Your review helps millions of consumers make informed decisions and encourages businesses to improve.
Trust in Numbers
99%
Reviews from verified users
24/7
Automated fraud detection
1M+
Fake reviews removed
100%
Transparency commitment