Your data protection rights under European law
Last updated: January 15, 2025
The General Data Protection Regulation (GDPR) gives European Union citizens strong rights over their personal data. CrowdTrust is fully committed to GDPR compliance and protecting your privacy rights.
As an EU citizen, you have the following rights regarding your personal data:
You have the right to request a copy of all personal data we hold about you. This includes:
You can request correction of any inaccurate or incomplete personal data we hold about you. You can update most information directly in your account settings.
You can request deletion of your personal data when:
You can request that we limit how we use your personal data while we resolve any concerns you have about its processing.
You can request your personal data in a structured, commonly used, and machine-readable format to transfer to another service.
You can object to processing of your personal data for direct marketing or based on legitimate interests. We will stop processing unless we have compelling legitimate grounds.
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal or significant effects.
Where we rely on consent to process your data, you can withdraw that consent at any time through your account settings or by contacting us.
We process your personal data only when we have a valid legal basis:
Processing necessary to provide our services to you under our Terms of Service
Processing for our legitimate business interests, balanced against your rights
Processing based on your explicit consent, which you can withdraw anytime
Processing required to comply with applicable laws and regulations
When we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards:
| Data Type | Retention Period |
|---|---|
| Account information | Until account deletion + 30 days |
| Reviews and ratings | Indefinitely (unless requested for deletion) |
| Communication logs | 2 years |
| Technical logs | 90 days |
| Marketing data | Until consent withdrawn |
We comply with EU cookie regulations by:
In the unlikely event of a data breach that poses a high risk to your rights and freedoms:
Our Data Protection Officer oversees GDPR compliance and is available to address your concerns:
Email: [email protected]
Mail: Data Protection Officer
CrowdTrust, Inc.
123 Trust Street
San Francisco, CA 94105
United States
If you're not satisfied with how we handle your data, you have the right to lodge a complaint with your local supervisory authority:
European Data Protection Board
Find your local authority at: edpb.europa.eu