Online Pharmacy 4U Reviews

How in gods name do you speak to someone here. No answer on phone number given. Email and it says no longer available instead live chat. Go to live chat and No advisor visible. I only just signed up but so far I must say I’m most unimpressed.

I ordered some eye drops and it was about 2 weeks and had not heard anything. I contacted them and they said there were problems in obtaining them and it would be approx 10 days before I received them. I asked for a refund but did not hear back from them. Within 10 days I received some eye drops but not the ones I had ordered. I was told the website said, if the eye drops were not available similar would be sent. Although they had the same ingredients in they were certainly not of the same value and no refund was offered. Very poor communication. I definitely won't use them again.

Had a private prescription from a clinic which I tried to have filled by this company, but their website is completely geared to giving people consultations to sell product of the back of. I had to chase my own emails several times, and chase the chasers by phone. Problem seemed to be that their pharmacist has to approve all orders and mine, of course, was a prescription written by a doctor, not needing pharmacists approval. Eventually, it just fizzled out and several weeks later I'm no further forward. If you're tempted to use these people, then don't let me stop you, but be warned. I certainly shalln't waste my time again.

GUARDATE COSA MI RISPONDONO: Kind Regards Online Pharmacy 4U - 24/5/2023 09:42 Poi le risposte : mer 21 giu, 10:58 (5 giorni fa) a me Caro Signore, NON siamo sicuri dell'articolo, ma è stato spedito in attesa di arrivare con te, per favore posso suggerirti di provare a contattare la compagnia di spedizioni, siamo sicuri che possano aiutarti meglio con le tue domande. Cordiali saluti- VI sembra un comportamento normale,uscite di casa a cercare tra tutti gli spedizionieri chi ha il vs pacco e dove? e il rimborso, e no noi non rimborsiamo, Loro dicono che hanno spedito, ma non vi danno Trakinginternazionale ,ma del loro servizio Postale - e come si fa quando arriva dall'inghiterra all'Europa? sono come le spedizioni Cinesi.- Diffidate perdeti i vs soldi. e non si scusano o vi spiegano nulla NON ACQUISTATE M A I-

This company saved a human life. I have full-on ADHD, and when I was told my medication had a nationwide shortage, I panicked (especially when my doctors refused to risk an alternative replacement). When I called Online Pharmacy for you, I was very nearly hopeless. However, they promised to hold one prescription for me, if my doctor would hand me another prescription and if I sent it recorded to them. And they did. Without them, my concentration would be none existent and my emotions all over the place. They were kind, thoughtful, sensiitive and at the end of a phone. Cannot recommend highly enough.

Pharmacy 4u..your AMAZING...I can not thank these guys enough, I had been messed around by my local chemist and got a fine from the NHS prescription authority's as they "miss" signed my prescription.. I called these and not only did they deliver my prescription for FREE Philip guided me threw on getting my fine resolved.. truly fantastic people who went above and beyond to help me... thank you guys. 🥰

Scam company, takes your money but does not send what you ordered, they do not respond to emails. Abysmal.

I ordered ozempic pen and after payment they contacted me to say it is out of stock. Refund was straight away..Emailed me a few days later to say back in stock. Sent straight away. Needed a bit of info rang a couple of times no reply then on 3rd time picked up and as normal very helpful. I did read the reviews and obviously people who have not had a good experience will vote with a review. But for me no problem and if I needed something else I would order again. Unfortunately life in the 'buy on line' will always have issues..sadly this is why the shops close..but I live in the middle of no where so very handy for me.

Sent wrong product won’t refund me just arguing with me via email to waste my time

Order #28118 tried to contact them for 5 days. No reply to emails nor phone. Just opened a dispute with the bank. I informed pharmacy 4 u, hoping they will come back to their senses and cancel the order which they never sent in 2 working days as promised. But if I have to wait 90 days until the bank gets my money back, so be it. Terrible service and I suspect is a scam. Money was taken immediately, even tho the order for medication must be approved by a doctor first. I DO NOT RECOMMEND THIS SITE.

Your order is instantly “confirmed” and all seems well — until time passes by and nothing happens. Queries about progress are met with “24-48 hours,” when that time period is long gone (I for one, had to go without my meds). There is, to this day, no explanation. For me, nearly £800 were tied up while I hammered away at emails and they at least appeared to surrender, and so far £271.90 have been refunded. Unbeknownst to the consumer, Pharmacy4U charges a user fee of £5 per order, so it makes sense for them to accept every order that comes over the transom, then finally keep £5 when they can’t stonewall you anymore. I wouldn’t use them again. MY UPDATE 18. September 2023: Nice to know Pharmacy4U have a team who just handle their negative feedback. But here’s the truth: I made two orders on 4 and 5 September which were speedily debited to my account, being (1) for £281.90; and (2) an order for £547.10. After several exchanges of emails (“it takes 24-48 hours”) I demanded a refund and finally, on 14 September, one day after my demand, I received an email saying the orders had been cancelled and my money would be refunded. So far I have not been contacted concerning the £547.10 order at all. I have received no phone calls, whatever Pharmacy4U may claim, and the emails I got were unhelpful. A FEE OF £10 HAS BEEN WITHHELD FROM MY REFUND, PRESUMABLY COVERING THE CANCELLATION FEE FOR BOTH PRESCRIPTIONS. So where is my £547.10? Funny that the larger of the sums is the one in question. This is a great deal of money and I want it ALL back, ASAP. You’ve already had the “no hidden charges” hidden charge, so I should be due the full amount. In the interests of transparency and accuracy, I decline the telephone option, in order to have a written record of events. I have all records. Do you? 18 September 2023, 5 p.m. update: The truth apparently hurts, and the £547.10 has now reappeared in my bank account. Perhaps the only means of attracting customer service is to go on Trustpilot and force the issue. The £10 in hidden “no hidden charges” is still in Pharmacy4U’s pocket. Never, ever again. USE SOMEBODY ELSE.

I had a situation that was handled very efficiently and resolved promptly. The staff team are caring .

I ordered an item and was sent a different item. Even though I sent them a picture of the page I’d ordered from they insisted that it was “only indicative “ and that they would not exchange or refund. Their customer service team spent lots of time trying to defend the indefensible. They have subsequently said it's not them that I received the goods from as they "do not have me on file". I notice they have said the same sort of thing when responding to negative reviews. I exchanged several emails with them before posting the review and they insisted that they had sent the correct item despite all the evidence to the contrary. They really are an unspeakable bunch.

On top of that they didn't return all the money they charge you for the service they cant provide prices are double and they are bunch of lairs ! "We have been waiting this to arrive as we had run short and the portal, we buy from is linked directly to the manufacturers, but they just don’t seem to delivery this and I know there is major UK wide shortages but as we are connected to the major buying portals, we generally get access to stock more than anyone else. I can only suggest maybe give another 10 days" charged me 5 for not having stock !!! NOT mixed up Order #26829 Regards Customer Service Team Online Pharmacy 4U Kind Regards P 01623 572757 Online Pharmacy 4U Unit 2 Mansfield Station Gateway Signal Way Nottinghamshire online-pharmacy4u.co.uk Reported to the bank as well for scamming people and not giving full refund!!! Not the safety your email stated clear not have stock and your number one priority is my money, changing you reason each time cannot be trusted! And not giving full refund AVOID "Hi Jonathan, We have been waiting this to arrive as we had run short and the portal, we buy from is linked directly to the manufacturers, but they just don’t seem to delivery this and I know there is major UK wide shortages but as we are connected to the major buying portals, we generally get access to stock more than anyone else. I can only suggest maybe give another 10 days if you wish or we can offer you a full refund. We apologise for any inconvenience caused Jonathan. Regards Customer Service Team"

Customer service is horrendous - I’m still waiting to be told how to return something a week and three emails later. The packaging looks like someone put it together in their front room and I realised after buying it that the item I bought is three times the price of purchasing it elsewhere - I definitely wouldn’t trust them with any actual medication. Don’t use.

*EDIT TO THEIR REPLY. I guessed they'd try to blame another company as they've done this before in these reviews. However, I did have the correct company and have not got confused, and my confirmation email address came from Pharmacy 4U with ORDER #26440. I won't be ringing you though as there is nothing to say except I won't be back and have already received my products elsewhere from a reliable company. Wish I'd read these genuine reviews first (and yes I do have the correct company). Ordered urgent item and paid extra for fast delivery which stated it would arrive on bank holiday Monday. That would have been a bonus as I didn't expect it so quick and would have been happy with the Tuesday. However, nothing arrived and 7 days later the order was still waiting to be processed! I sent an email saying I could wait no longer and would like a full refund. The refund was quick so you can have the 1 star for that seeing as it's not possible to leave less), but no response to my actual email with even an apology. Terrible customer service and won't ever order here again!

Ordered and paid for expedited delivery (Wed). Called 2 days later (Fri) to chase to be told I would get a callback. This did not happen. Monday morning I cancelled due to poor customer service and requested a refund. Three hours after I cancelled they advised by email that they would not be able to fulfil my subscription, and refunded me minus £5 and are now directing me to their terms and conditions. I cancelled because they were in breach of contract. I should not have to pay for that. Update: Why do business with a company that hides behind its small print? Nothing in the ordering process identified the prescription charge (£5) Explicitly from the product order page: "All inclusive service No hidden costs " "Free Tracked Delivery No hidden costs" "Includes FREE Prescription Via our FREE online consultation"

I am a recent customer of online-pharmacy4u.co.uk. The good news. The items arrived quickly. The bad news. One item arrived broken and not fit for purpose. The aftercare customer service is truly appalling. They NEVER accept any responsibility and will try to defend every single negative review or claim it was fake. They will respond saying they have offered me a full refund. True. BUT they will fail to explain that this took several emails AND that I will not get this refund UNTIL I return the broken, leaking bottle of liquid, together with the original stinking, soggy packaging to them through the Royal Mail. I was looking for a refund of £4.35! They will say they need the leaking bottle for ‘audit accountability purposes’ but fail to explain how they did not need it back when they first suggested a 50% refund. Figure that out. I wish I had read the reviews. I wouldn’t have wasted my time and money. You might be lucky, but if you have a problem be aware that you will probably have a long, frustrating battle on your hands dealing with their ‘customer service’. I tried to pursue a refund out of principle but in the end just gave up and bought a replacement item elsewhere with no issues.

I was sceptical when i saw the reviews before purchasing, but i do not regret it buying from them. Customer service was great and delivery arrived before due date.