Online Pharmacy 4U Reviews

DO NOT ORDER FROM THIS WEBSITE. I ordered 8 epi pens and only received 4. They have no customer service phone line, when i called to report missing stock they said someone would email me, they never did. Then when I emailed - they refused to send me 4 missing epi pens. Disgraceful.

Use this company with caution. I ordered items from them, heard nothing for over a week, not even a courtesy email until i threatened a charge back. They then lied about waiting for additional information, which they never requested, and when i asked for a refund due to their poor service, they helped themselves to 20% claiming its their fee. I have reported to trading standards, the pharmacy ombudsman, and raised a complaint with my bank. I wish id read the reviews first. Utter scammers i believe they are called and they are!!!

Ordered medicine at 3pm Thursday and it arrived 9am Friday. Even with £4.95 for next day delivery, the pack of 3 treatments cost the same as ONE from Boots. Excellent value for money and great service, will happily use again.

I did a Saxenda pen order, £344 They send me rybelsus tablets - 200£ They did not answer anything by phone, just by email. I email them, they answer telling the order I received was correct, and attached a picture. The picture shows another order number, another customer and another address. I emailed them all the evidence of my orders and their mistakes. but they continued telling me that the tablets I received were my order. Or this website is a scam, or they are very stupid and incompetent.

Wrong product sent, emailed to complain but heard nothing and yes it is definitely online pharmacy 4u I bought from before you claim you can't find me on system!

The dispenser on the cream was faulty. Back and fro emails asking for a returns label. Still waiting since Thursday. Wouldn't recommend customer service severely lacking YES DEFO THE RIGHT COMPANY STILL WAITING ON A RETURNS LABEL AND NO REPLY 09/04/24

Totally misleading. Ordered item, supposedly available over the counter, " order within 2 hours to receive tomorrow " quoted on the website. Ordered, told it is dispatched. Next day get an email asking for prescription, so it hasnt been dispatched, despite me paying for next day delivery, why do I need a prescription when nhs website says its available over the counter, and if I did I would get it from the chemist. Lies from the start, misleading website information ( next day delivery) and item not sent at all.

Made my first order beginning of March for Niquitin minis even paid extra for fast delivery. They’ve taken my money £100.71 on 4 3 24. and didn’t send them to me. I’ve reported this as this can only be fraud I’ve given up smoking and these tablets are helping me to stop smoking need people to know my experience with this so called Comany

Excellent customer service and great in assisting with the purchase of my specific medication. My emails were dealt with very quickly and in a professional manner. Highly recommended!

My name is Robert Daly I suffer from COPD Sciatica and various other debilitating conditions I am being treated by doctors of the NHS. I am prescribed life dependent medications and Pharmacy4U was entrusted miserably to Order and Transit my Repeat Prescriptions and failed miserably each occasion to deliver, my doctors gave them(pharmacy4U) but I never received nor did Royal Mail, begs the question, if they steal or deny responsibility with private patients, but how is Pharmacy4U able to operate and steal from the Vulnerable patients of the NHS, why isn't Trading Standards etc etc allowing them to advertise and act blatantly with little impunity? Why does Pharmacy4U have no phone number or live customer service? Why can you not Unsubscribe? Who is the Head of Pharmacy2U? Dick Turpin was hang for day light robbery but Pharmacy4U don't get shut down, why! My doctors surgery will no longer supply Pharmacy4U with my Prescriptions nor would I trust them either, nor should you if you read this. They still have the ordasityvto to send me reminders EVERY week despite my complaint to them which are totalling in my spam folder(harassment) Don't even bother Pharmacy4U responding to my Review-the order numbers(with falsified Royal Mail digital sign marks, nothing else to prove otherwise) and there are many:10498253 & 102823499 & 103064529 & 104459756 & 104484590 & 104628932. Royal Mail confirmed only one order(the 1st)arrived with 2 thirds of prescription missing and so shabbily boxed the Royal Mail advised me immediately to complain, which I did with NO response, all other orders and repeat prescription were given to pharmacy2U but they never sent medication on to me. Now here's the interesting part, for first number of weeks long after each number I was provided with a tracking number with Royal Mail but no history or record of arrival at any of their depots, now months later low & 102823499 hold signatures or markings as if recipient has received and signed for(done so so amateurish) obviously a case of blatent fraud as well. Look into the private companies that sponsor and rub shoulder with(share holders etc etc) does this sound like an online pharmacy or NHS? Answer the question Trust Pilot because you are placing falsified ads also in support which are misinforming the public, listen up all who may read, if any of you have similar experiences with such systems report to the authorities, first your doctors etc etc don't believe anything you may read positively it's coersively provided they are merely an online order and transit delivery advertisement that don't deliver themselves and you will have NO recourse end of, simple

Still have not had a refund. I posted a review on the 17th February and still no contact from pharmacy 4 U. Have emailed the general pharmaceutical council who called me this morning for a very interesting conversation. They are looking into my case and have copies of all correspondence between myself and Pharmacy 4 U. I am untitled to a full refund!

I was very dubious about ordering after reading the mixed reviews, However Order placed on 27/2/24, medical questionnaire completed and item dispatched next day and received on 29/2/24. No issues with any part of the ordering process and happy with product.

I have received no word about when my order will be shipped despite chasing, although they have my money. There is silence from this company. Linda MacLean

I ordered and paid for some tablets from online pharmacy 4 U (it was definitely this company, I see they dispute it a lot in the reviews below). The pharmacy then said they couldn't supply them, so were refunding me. BUT they withold £5 postage cost despite them not being supplied/sent. I emailed back about this and was given their terms policies. I have now sent an email stating "cancelling contract" as their own policy says they return postage costs if contract cancelled. We will see. I will be taking it further to regulatory authorities, martin lewis, twitter etc becauses this isn't right. It might only be £5 but its the principle of it. Wouldn't recommend this company!

Having filled in their questionnaire including a copy of my NHS prescription and having received a confirmation that my order had been accepted and the funds taken from my bank account, I then received an email from the website saying that “it would be deemed unsafe based on your consultation and summary care records” and they therefore would be refunding my money. They did refund all the money but for £5 and no reason given for withholding the £5. Every email that I sent to their site bounced and even after having a live conversation with one of their employees, I am no further ahead in discovering why a) the refused to supply me given that I had included my NHS prescription for the medication or the deduction of the £5. Miracle of miracles: within 2 hours of this negative review, I received notification that the company was suddenly able to supply my request. However, too late, as I had my order fulfilled by my local medical centre! I note that their belated reply states that I cancelled my order. Having been told that they couldn’t fulfil my order in the first instance and then, following this review, suddenly they could fulfil my order, I cancelled. Wouldn’t you?

This pharmacy is so corny and deceitful!!!! I was sent an entirely different brand from what I ordered and when I queried this, I was told that it is in the description that alternative brand will be sent when purchased brand is out of stock. Mind you, the “in the description” that they’re talking about is a tiny sentence hidden at the bottom of the description, that can be easily missed! They sent a cheaper brand of what I originally ordered so basically I spent £19.05 for a £5 eyedrop! They said that they do not do refund on eyedrops for safety reasons but why isn’t safety considered when sending the wrong product? It is better to update the website to reflect out of stock items. Why take a gamble on people’s health? I will be speaking with my bank.

As lots of reviews say don’t use this company.! They are not true to their word!! Look how they deny everything on the bad reviews!!! After placing an order for my daughter at yes pharmacy4u, they rang to say that they did not have the product and would send something similar. . However I saw the replacement was much cheaper in a chemist walking distance from my home so I asked for a refund but he said he would match the price by not charging postage. My daughter heard him say this too!! They did charge me postage but when I rang up to ask for the postage to be refunded they said I had got it wrong and misheard him. I asked for a manager, they said he would call back but of course he never did!!

The advert for Niquitin patches displays 3 stage boxes. Even the receipt has all 3 boxes pictured. Only 1 was delivered and @50% more cost than anywhere else. Clearly an obvious marketing campaign to get people to buy from the website and make you think it's all 3 stages for a good price. I'm pretty appalled that what seemed to be a legitimate .co.uk website resorts to deceiving customers into thinking that they are getting more than they are. Had I known it was just one box I'd have gone else where. All other websites that sell the 3 stages have just have one box on the advert. To picture all 3 gives the impression that you are buying all 3. Clearly this has been done on purpose and the website should be honest and break these out into 3 separate products.

I suffer from Peripheral Neuropathy and was advised that I should try Vicks VapoRub as a temporary analgesic - a photo was included, which showed a pack of Vicks VapoRub with a red panel saying "Topical Analgesic". Eventually I found the IDENTICAL product on online-pharmacy4u.co.uk. I ordered it and they delivered the wrong product which I confirmed with Proctor & Gamble was indeed slightly different. I had not opened the product they sent and I asked them to just refund me. They said they would but insisted I had to re-package it, take it to the post office and post it back first. Otherwise, despite delivering the WRONG PRODUCT, they refused to refund me without me returning the product. UPDATE 10/02/24 Pharmacy4U have now kindly refunded my payment.