Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.0	60	100%		● Low

4.0 / 5 overall

60 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Sep 2025.

Last 3 months: 4.0
12-month avg: 4.0
All-time: 4.0
Category avg: 4.3

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Value	Website & app	Trend	Reviews
Sonnet InsuranceThis company	4.0 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	4.2 out of 5 (good)	3.8 out of 5 (good)	—	60
Frontier Home Insurance	4.7 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	4.7 out of 5 (good)	4.6 out of 5 (good)	—	1,060
JustCover Travel Insurance	4.8 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.7 out of 5 (good)	4.7 out of 5 (good)	—	1,060
247 Home Rescue	4.8 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	3.9 out of 5 (good)	4.0 out of 5 (good)	—	1,060
Travel Insurance Saver	4.9 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	4.9 out of 5 (good)	5.0 out of 5 (good)	—	60

Bottom line: Sonnet Insurance is #5 of 5 on overall rating in this group. On website & app, Travel Insurance Saver scores higher (5.0 vs 3.8).

Reviews

60 reviews of Sonnet Insurance. Filter by what matters to you.

4.0ⓘ

Customer reviews (60)

0 reviews in the last 12 months

Write a review

Megan

1 review

Aug 27, 2025

Very friendly service

Very friendly service. Took time to review everything with me and answer all my questions.

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L.S.

1 review

Aug 27, 2025

Wonderful experience

The agent with whom I spoke was a complete gem of a person. Patient, helpful, knowledgeable, did not apply pressure to buy. That the online quoting system keeps your quote and allows you to amend it while you experiment with your coverage is so helpful. Sonnet saved me money on both my policies!

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Jill Christine

1 review

Aug 27, 2025

I wouldn't ever recommend this company

I would never recommend this company. In respect to my policy they have been unethical and fringe on fraudulent practices in my opinion where I am concerened. Good luck getting through to a live person and having anyone return your calls! I had an incident in a parking lot in 2022. I was parking and another driver backed into me. I had zero damage while the other driver incurred some. I did the appropriate and called Sonnet to report it. Initially I was told I was not at fault, Days later I was contacted by Sonnet and told I was actually 50% at fault (for someone else backing into me???) I didn't fight it because I had no damage and didn't see the point, regardless it was a zero dollar claim. As Sonnet is no longer offering auto insurance in Alberta, I have been looking for another insurance company. Imagine my frustration and anger when I discovered that Sonnet has rated this as an at fault accident with "Direct Compensation Property Damage" which have trippled my insurance premiums!! The best part is that Carfax has this reported as a ZERO dollar claim. So how can they have me rated as a higher risk when they reported this as a NO claim??? Once again, no one has gotten back to me and my policy lapses in early September and I have been fighting with this for over 2 weeks. If you're looking for insurance and you get a decent quote with them, my advice is RUN! Find an insurance broker local to you, that you can actually see in person if you need something.

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Month	Average	Reviews
Aug 25	3.9	30
Sep 25	4.2	30

Sonnet Insurance reviews & trust report

Sonnet Insurance has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 44 positive reviews

Top complaintsof 11 negative reviews

How it compares

Reviews

Customer reviews (60)

Very friendly service

Wonderful experience

I wouldn't ever recommend this company

Alternatives to Sonnet Insurance

Frontier Home Insurance

JustCover Travel Insurance

247 Home Rescue

Travel Insurance Saver

International Card Services

eCapital Freight Factoring

The CrowdTrust Experience⭐

Excellent coverage

Great service

Service courtois et professionnel

Thoughtful service

WAY TOO LONG ON THE PHONE MORE THAN TWO…

I no longer have sonnet insurance

I don't know if I am signed up again

It helps that I could do it by internet…

True Canadian approach.

For my review please refer to the last…

Excellent service and Happy with the Price

staff are helpfull and kind

It was very simple and fast

It was very easy get through to speak…

Opinion from an insurance agent

The person listened

Horrible company to deal with

About Sonnet Insurance

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