Sonnet Insurance
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Horrible company to deal with
Horrible company to deal with. I had a house flood in April. They sent a Restoration company to come photograph all my belongings that would damage during the flood. And made sure that everything was all nicely together in two rooms. Easy to access and easy for them to do their appraisal unfortunately the group they sent did not speak English at all. Was very hard to communicate without at the time they had removed 80% of the items to the yard to be picked up by a company. When I came back down I had noticed that they had moved a bunch of the items into a separate bedroom and did not include them. So I reached out to the address to it about. It mostly was consent about my daughter's medical supplies and equipment that was missed. To find out weeks later when I get the pictures where I have to give receipts etc. To find items that they had taken out of my house on even included in the list. I reach back out to the adjuster who tells me that he will resend the company out. Okay fine but they took some of the stuff with them on the first go about. I have pictures and videos at the time of the flood that show as well. All these items were when the flood happened. They sent people three times once on the day of the flood and took 3D videos of the whole basement so they can clearly see the missing items. I would stay away from this company at all. Cost cheaper premiums come at a cost.