user friendly
user friendly, and can do it all online yourself. good prices. thank you

Sonnet Insurance is an online platform providing personal insurance solutions, including car, home, tenant, and condo insurance. Designed to simplify the insurance process, the company enables customers to obtain quotes quickly and securely through its user-friendly website. By answering a few questions, users can customize their coverage and complete their purchase online. Targeting a broad audience, Sonnet Insurance appeals particularly to Canadian residents, including university and college graduates who can benefit from additional discounts. The company's innovative offerings, such as the Sonnet Shift app, reward safe driving behaviors and promote savings for responsible drivers. With a commitment to clear communication and 24/7 customer support, Sonnet Insurance strives to make insurance accessible and affordable for all customers.
Sonnet Insurance receives a generally positive reception from customers, with many praising its user-friendly online platform and affordable rates. Reviewers highlight the ease of obtaining quotes and the efficiency of the service, noting that agents are often patient and helpful in explaining policies.
Many express satisfaction with the quick resolution of issues and the overall customer service experience. However, some consumers voice concerns about rising premiums without clear explanations and issues with communication, particularly regarding language preferences. Despite these criticisms, the majority of feedback emphasizes the company's strong service and competitive pricing. Overall, Sonnet Insurance is viewed favorably by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 3.9 | 30 |
| Sep 25 | 4.2 | 30 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“user friendly, and can do it all online yourself”
“Terrible customer service as well”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.2 out of 5 (good) | 3.8 out of 5 (good) | — | 60 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 60 |
Bottom line: Sonnet Insurance is #5 of 5 on overall rating in this group. On website & app, Travel Insurance Saver scores higher (5.0 vs 3.8).
60 reviews of Sonnet Insurance. Filter by what matters to you.
user friendly, and can do it all online yourself. good prices. thank you
Tout a été dit plus haut . Je suis très satisfaite , tout s’est très bien passé et mon agente a été parfaite , rien n’a traîné , tout à été réglé rapidement incluant les réparations , merci
Give us more knowledge about our car insurance policy and the agent ayano i salute her patient to us and make us more understand
Great experience with getting s quote and setting up my app and profile. It was a smooth operation.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Great insurance company always looked after me sad to see this company leaving Alberta
Comfortable, flexible, adequate pricing.
Cancellation process was easy, their customer service reps were pleasant.
Speaking with the agent was really good. As an elderly person it was great to have the lady explain all the different areas of the quote. She was most pleasant and helpful. Also liked that there was no pressure and room to ask questions. As far as agents this is one of the best have encountered.
I really appreciated the fast service and having all of my concerns / questions answered immediately, also the leniency given as I am a new customer to this company and they were willing to give some leniency regarding my payment as I've had issues with my bank account., very much appreciated! I recommend Sonnet to anyone looking for fast, efficient services.!
Great communication and very friendly and my payment is down within a year ..
It is a great and friendly company
It was so easy to get a quote and sign up. The price was the best I have found. Easy peasy!
Notre agente est d’une bonne écoute , polis , avenante , connaît bien son produit et très professionnel.
Professional and supportive staff
on n'a une bonne communication avec sonnet
Sonnet Insurance is an online platform providing personal insurance solutions, including car, home, tenant, and condo insurance. Designed to simplify the insurance process, the company enables customers to obtain quotes quickly and securely through its user-friendly website. By answering a few questions, users can customize their coverage and complete their purchase online. Targeting a broad audience, Sonnet Insurance appeals particularly to Canadian residents, including university and college graduates who can benefit from additional discounts. The company's innovative offerings, such as the Sonnet Shift app, reward safe driving behaviors and promote savings for responsible drivers. With a commitment to clear communication and 24/7 customer support, Sonnet Insurance strives to make insurance accessible and affordable for all customers.
This profile hasn't been claimed by the business owner.