Redspot Car Rentals is an Australian car hire provider that offers a diverse fleet of new model rental vehicles across multiple locations in the country. The company caters to both leisure and business travelers, providing convenient car rental solutions at various airports and city centers, including popular destinations like Sydney, Melbourne, Brisbane, and Canberra. Customers can easily book their rentals online through the company’s website, www.redspot.com.au, allowing for a seamless and efficient rental experience. With a focus on affordability and accessibility, Redspot Car Rentals aims to meet the transportation needs of individuals and groups seeking reliable vehicle options for their journeys. The company’s extensive range of vehicles includes options suited for different travel requirements, ensuring that customers can find the right car for their specific needs.
Redspot Car Rentals generally receives positive feedback from customers, with many praising the friendly and efficient service provided by staff. Reviewers frequently highlight the smooth booking process and the ease of picking up and returning vehicles, noting that the cars are well-maintained and clean.
Specific staff members, such as Jess and Allan, receive commendations for their helpfulness and clear communication. However, some customers express frustration with issues like booking system errors and unexpected charges after returning vehicles, which detracts from the overall experience. Despite these concerns, the majority of reviews reflect satisfaction with the service and the quality of the cars. Overall, Redspot Car Rentals is viewed positively by most consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 12 |
| Sep 24 | 5.0 | 9 |
| Oct 24 | 4.7 | 17 |
| Nov 24 | 4.5 | 13 |
| Dec 24 | 4.9 | 10 |
| Jan 25 | 5.0 | 5 |
| Feb 25 | 4.5 | 11 |
| Mar 25 | 4.7 | 9 |
| Apr 25 | 3.8 | 5 |
| May 25 | 3.4 | 5 |
| Jun 25 | 4.4 | 8 |
| Jul 25 | 4.9 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Have only booked the car with them right now”
“I booked a car in Perth with Enterprise, they were lovely when I picked it up, fine when I dropped it off with no dam...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.8 out of 5 (good) | 3.4 out of 5 (fair) | −6% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Redspot Car Rentals is #4 of 5 on overall rating in this group. On booking, Lava Car Rental scores higher (4.6 vs 3.4).
500 reviews of Redspot Car Rentals. Filter by what matters to you.
I always use Redspot after first working my way through other car rental companies. Redspot is better value for money than other companies and they don’t slug you with hidden costs like high excess. The budget level cars are always good and I’ve even been given an upgrade at no extra cost on occasion.
Because you don’t warn people of your hidden costs
Some of the other car hire places could learn heaps from these people, tey certainly are very customer focused.
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very bad customer service in international airport sydney very rude
- No friction, very pleasant staff at Sydney airport. - However, to improve, please advise us, the customers about the toll roads and how it is being charged. I wasn't sure if the car had a tag...., I was terrified that the charges need to be paid in 24 hrs and what I will be charged by the rental company at the end including the late charges. - The first rental in April 2018 was a newer car, clean and great to drive. The second rental in May 2018 was an old car, didn't smell nice inside, with lots of damages on the body. - You could paint a "RedDot" Dot a big larger, it is hard to find.
Redspot needs to have a sign in Adelaide airport as I lost a lot of time trying to find the counter both in the terminal and at the Rental pick up area
Redspot are a amazing company,
Car was good. But dropping back not a good experience. I picked up the car st 10:45 am and dropped it off at 10:45am, but the piece of paper the guy had at drop off said it was due 9:30. The way he spoke to me was if I’d done something criminal. There are two issues with that: 1. It was wrong. I didn’t leave the service desk until after 10, then waited in the car bay for longer 2. Even if that guy was right, what’s the advantage to frown at me like I’m a customer that you prefer never returned. I wonder if the staff have ever received training on how to handle that conversation in a manner where you don’t lose the customer?
Booked an I20 and arrived at Sydney Airport Redspot and was offered an upgrade to a Kia Cerato. Great customer service. In and out in less than 10 minutes. The car was great. Have hired from Redspot many times and it’s always been a great experience.
Redspot Car Rentals is an Australian car hire provider that offers a diverse fleet of new model rental vehicles across multiple locations in the country. The company caters to both leisure and business travelers, providing convenient car rental solutions at various airports and city centers, including popular destinations like Sydney, Melbourne, Brisbane, and Canberra. Customers can easily book their rentals online through the company’s website, www.redspot.com.au, allowing for a seamless and efficient rental experience. With a focus on affordability and accessibility, Redspot Car Rentals aims to meet the transportation needs of individuals and groups seeking reliable vehicle options for their journeys. The company’s extensive range of vehicles includes options suited for different travel requirements, ensuring that customers can find the right car for their specific needs.
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