Redspot Car Rentals is an Australian car hire provider that offers a diverse fleet of new model rental vehicles across multiple locations in the country. The company caters to both leisure and business travelers, providing convenient car rental solutions at various airports and city centers, including popular destinations like Sydney, Melbourne, Brisbane, and Canberra. Customers can easily book their rentals online through the company’s website, www.redspot.com.au, allowing for a seamless and efficient rental experience. With a focus on affordability and accessibility, Redspot Car Rentals aims to meet the transportation needs of individuals and groups seeking reliable vehicle options for their journeys. The company’s extensive range of vehicles includes options suited for different travel requirements, ensuring that customers can find the right car for their specific needs.
Redspot Car Rentals generally receives positive feedback from customers, with many praising the friendly and efficient service provided by staff. Reviewers frequently highlight the smooth booking process and the ease of picking up and returning vehicles, noting that the cars are well-maintained and clean.
Specific staff members, such as Jess and Allan, receive commendations for their helpfulness and clear communication. However, some customers express frustration with issues like booking system errors and unexpected charges after returning vehicles, which detracts from the overall experience. Despite these concerns, the majority of reviews reflect satisfaction with the service and the quality of the cars. Overall, Redspot Car Rentals is viewed positively by most consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 12 |
| Sep 24 | 5.0 | 9 |
| Oct 24 | 4.7 | 17 |
| Nov 24 | 4.5 | 13 |
| Dec 24 | 4.9 | 10 |
| Jan 25 | 5.0 | 5 |
| Feb 25 | 4.5 | 11 |
| Mar 25 | 4.7 | 9 |
| Apr 25 | 3.8 | 5 |
| May 25 | 3.4 | 5 |
| Jun 25 | 4.4 | 8 |
| Jul 25 | 4.9 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Have only booked the car with them right now”
“I booked a car in Perth with Enterprise, they were lovely when I picked it up, fine when I dropped it off with no dam...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.8 out of 5 (good) | 3.4 out of 5 (fair) | −6% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Redspot Car Rentals is #4 of 5 on overall rating in this group. On booking, Lava Car Rental scores higher (4.6 vs 3.4).
500 reviews of Redspot Car Rentals. Filter by what matters to you.
Redspot have always provided great service even when a plane is extremely late as can happen on the direct Jetstar flight from Townsville to Melbourne. Cars are always clean and as what was ordered or upgraded.
I was travelling with my 10 week old child and the guys at the counter on arrival were absolutely amazing and helpful. On my return journey one of the gentleman helped me into the terminal with my bag as there were no luggage trolleys available, was so thankful.
Excellent value and peace of mind, the car was a little late on arrival but we were looked after very well
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Didn’t have the mini-van I requested and had to wait a long time. Did a decent job of resolving the situation however.
They were very good - nice car in good condition I has an accident but the car was still drivable so when I got it back to the rental office they were very concerned about me and very helpful. I had someone follow me up to get the necessary paperwork completed and everyone was so helpful. It was a stressful situation but everyone helped me through it.
Easy pickup at Sydney airport. Drop off at Holiday Inn at Potts Point was exceptional. As we were caught up in the bush fires on Nelson Bay Road it meant we were going to be late for our cruise which was due to depart from Sydney's port. We did not have time to refuel so the attendent (sorry forgot his name) drove us to the garage and we refueled and then he dropped us at our cruise ship. This service was so appreciated. Thank you.
Sarah from Redspot Tasmania Hobart Airport was a gem! I made a few calls to her desk and had enquiries on the details of my upcoming rental. She was patient and professional. Thumbs up! Ronnie Yang, Singapore
Service at the Counter, Car, everything excellent.See you next time
Great service, SUPERB price ($129 TOTAL for Thurs to Tues for a small SUV from Sydney Airport) and then a free upgrade to an outlander when we arrived! The buy a full or half tank at a discounted rate on pick up is a GREAT idea too No hesitation in saying it was a good experience
My favorite company for price and friendliness
I would like to share my experience with Redspot Car Rental Perth. I rented a car with them for 11 days. During the collection of the car the Sales Agent just gave me a keys and asked me to pick up the car at the bay outside. I went to have a look at the car and found nothing unusual with some minor scratches on the car. Upon returning the the car there was a lady Sales Agent who came to inspect the car and I asked her to check the car and fuel as I had experience before that when you return they don't say anything but later charge you saying that the fuel was not 100% full. She said everything was in order and I left. In less than 5 minutes I had the call from the same lady saying that there is a dent at the passenger door. When I went back to the place, she showed me a dent under the car which is not noticeable unless you lift the car up for inspection. This dent could have been there in the first place and if I were ever get into an accident don't you think that the body of the car would also been affected. And this lady could do this when you were not in sight so that you will not not be aware. This is a total scam and I will want all of you to be beware of them unless you would want to pay unnecessary money to this company. Please avoid this company at all cost. Very unprofessional and untrustworthy
Had a good experience. Only observation is that the counter time is a little long. On both recent occasions I had to wait for staff members availability to sign paperwork etc. This was not reflective of the whole experience which was good quality and reliable service.
Plane arrived late. Every other rental car agency, limousine service, pre-booked cab etc waited the extra half hour. Not Redspot (Sydney airport). Packed up and left five bookings stranded. Another customer called them. No, they wouldn't come back. No, they wouldn't send someone else. We could, for all they cared, sleep on the dirty concrete floor outside their office. Cost me $200 in a taxi to get to my daughter's. Now I'm stuck miles from Sydney with no transport. Honouring contracts: Failed Showing initiative: Failed Customer service: Failed Any remorse or apology: Failed Avoid at all costs. Even if another deal looks cheaper, at least you'll get what you paid for, and not be treated like dirt.
Redspot Car Rentals is an Australian car hire provider that offers a diverse fleet of new model rental vehicles across multiple locations in the country. The company caters to both leisure and business travelers, providing convenient car rental solutions at various airports and city centers, including popular destinations like Sydney, Melbourne, Brisbane, and Canberra. Customers can easily book their rentals online through the company’s website, www.redspot.com.au, allowing for a seamless and efficient rental experience. With a focus on affordability and accessibility, Redspot Car Rentals aims to meet the transportation needs of individuals and groups seeking reliable vehicle options for their journeys. The company’s extensive range of vehicles includes options suited for different travel requirements, ensuring that customers can find the right car for their specific needs.
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