Good services
Good services

Redspot Car Rentals is an Australian car hire provider that offers a diverse fleet of new model rental vehicles across multiple locations in the country. The company caters to both leisure and business travelers, providing convenient car rental solutions at various airports and city centers, including popular destinations like Sydney, Melbourne, Brisbane, and Canberra. Customers can easily book their rentals online through the company’s website, www.redspot.com.au, allowing for a seamless and efficient rental experience. With a focus on affordability and accessibility, Redspot Car Rentals aims to meet the transportation needs of individuals and groups seeking reliable vehicle options for their journeys. The company’s extensive range of vehicles includes options suited for different travel requirements, ensuring that customers can find the right car for their specific needs.
Redspot Car Rentals generally receives positive feedback from customers, with many praising the friendly and efficient service provided by staff. Reviewers frequently highlight the smooth booking process and the ease of picking up and returning vehicles, noting that the cars are well-maintained and clean.
Specific staff members, such as Jess and Allan, receive commendations for their helpfulness and clear communication. However, some customers express frustration with issues like booking system errors and unexpected charges after returning vehicles, which detracts from the overall experience. Despite these concerns, the majority of reviews reflect satisfaction with the service and the quality of the cars. Overall, Redspot Car Rentals is viewed positively by most consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 12 |
| Sep 24 | 5.0 | 9 |
| Oct 24 | 4.7 | 17 |
| Nov 24 | 4.5 | 13 |
| Dec 24 | 4.9 | 10 |
| Jan 25 | 5.0 | 5 |
| Feb 25 | 4.5 | 11 |
| Mar 25 | 4.7 | 9 |
| Apr 25 | 3.8 | 5 |
| May 25 | 3.4 | 5 |
| Jun 25 | 4.4 | 8 |
| Jul 25 | 4.9 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Have only booked the car with them right now”
“I booked a car in Perth with Enterprise, they were lovely when I picked it up, fine when I dropped it off with no dam...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.8 out of 5 (good) | 3.4 out of 5 (fair) | −6% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Redspot Car Rentals is #4 of 5 on overall rating in this group. On booking, Lava Car Rental scores higher (4.6 vs 3.4).
500 reviews of Redspot Car Rentals. Filter by what matters to you.
Issues were on first pickup of the vehicle, vehicle was not ready and told me to wait 10 minutes, I replied tired and a bit sarcastic that they mean an hour? They said no, 10 minutes... 45 minutes later they told me the car is being brought down, at the 55 minute mark the car was there. Car had suspension issues at highway speed that we observed the next day and I had to drive all the way back to the airport to exchange it the day after that. I just thought someone would have brought the replacement to me in Melbourne, since they had a car to drive back. Anyhow, once we got the second car, everything went smooth after that. Just a really rough start and compliance-based customer service rather than trying to serve. For a National Executive Elite member, I thought there might be a little more effort to make things right with less effort from the customer.
Redspot has never failed to deliver in the 5 years I've used their services usually in between buying a new car or travelling interstate. Newest cars and at cheapest fees plus good customer service. My first go to servicers.
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Excellent service and very helpful staff. No fuss easy car hire. Keep up the good work.
I had a wonderful experience with the workers at Redspot I would recommend too my Family and Friends Thank you
Everything went OK, no problems.
Just returned home to Melbourne after a 4 day trip to Brisbane. I rented a car from redspot because the prices are cheaper , no fuss reservation, excellent staff, all so friendly. Will definitely be using them on my next trip back.
Hi, firstly I don’t like leaving bad reviews but sadly in this instance I feel like I was wrongly charged $494 after having a confirmed quote $399.83...? I was rudely surprised that the reason I chose “Redspot” was due to the “no tolls expense” only to find out that I was being charged, massive disappointment considering Sydney & it’s ever frequent expensive tolls !! The only positive, to come out of this experience was the free upgrade - period !!
Fantastic service, thanks to Iesha at Cairns airport. Friendly, helpful, wonderful. Thank you for making the process easy.
Easy to deal with, Great Service
Flying to Sydney our flight was delayed. Didn't arrive till midnight. Was worried no car and no way to get home. But you stayed and waited for us even though you close 11pm. You were quick and efficient with your service. And we were out within 20min. So grateful and relieved. Made our trip to Sydney so much more enjoyable. Would I recommend you to my friends and family? Yes without hesitation. I have been a loyal customer for over 10yrs. Thank you.
Booked my Redspot Car Rental through Holiday Autos online and paid for everything upfront. Printed off all receipts and proper documents. Arrived at Redspot Rentals desk and all was good picked up the car no problems, then 3 days into my 7 day rental my credit card was charged the full amount of the rental car again. Took the car back on time no damage they were happy and everything was signed off on. No extra payments to be made. Questioned the credit card amount and was told it was a mistake and was going to be corrected. Arrived home and a week later a Redspot independent franchisee from Brisbane charged my credit card the full amount again. The car rental was for Darwin nothing to do with Brisbane. Lots of phone calls later and still waiting for my money back. Payed for this service 3 times and got nothing but the runaround from the company. Not happy at all. Still waiting for my money back and an explanation 12 months later.
Redspot Car Rentals is an Australian car hire provider that offers a diverse fleet of new model rental vehicles across multiple locations in the country. The company caters to both leisure and business travelers, providing convenient car rental solutions at various airports and city centers, including popular destinations like Sydney, Melbourne, Brisbane, and Canberra. Customers can easily book their rentals online through the company’s website, www.redspot.com.au, allowing for a seamless and efficient rental experience. With a focus on affordability and accessibility, Redspot Car Rentals aims to meet the transportation needs of individuals and groups seeking reliable vehicle options for their journeys. The company’s extensive range of vehicles includes options suited for different travel requirements, ensuring that customers can find the right car for their specific needs.
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