Redspot Car Rentals is an Australian car hire provider that offers a diverse fleet of new model rental vehicles across multiple locations in the country. The company caters to both leisure and business travelers, providing convenient car rental solutions at various airports and city centers, including popular destinations like Sydney, Melbourne, Brisbane, and Canberra. Customers can easily book their rentals online through the company’s website, www.redspot.com.au, allowing for a seamless and efficient rental experience.
With a focus on affordability and accessibility, Redspot Car Rentals aims to meet the transportation needs of individuals and groups seeking reliable vehicle options for their journeys. The company’s extensive range of vehicles includes options suited for different travel requirements, ensuring that customers can find the right car for their specific needs.
Redspot Car Rentals has a positive customer experience.
Redspot Car Rentals generally receives positive feedback from customers, with many praising the friendly and efficient service provided by staff. Reviewers frequently highlight the smooth booking process and the ease of picking up and returning vehicles, noting that the cars are well-maintained and clean.
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Specific staff members, such as Jess and Allan, receive commendations for their helpfulness and clear communication. However, some customers express frustration with issues like booking system errors and unexpected charges after returning vehicles, which detracts from the overall experience. Despite these concerns, the majority of reviews reflect satisfaction with the service and the quality of the cars. Overall, Redspot Car Rentals is viewed positively by most consumers.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
1,000
100%
● Low
4.3 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.4
12-month avg
4.6
All-time
4.3
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.3
12
Sep 24
5.0
9
Oct 24
4.7
17
Nov 24
4.5
13
Dec 24
4.9
10
Jan 25
5.0
5
Feb 25
4.5
11
Mar 25
4.7
9
Apr 25
3.8
5
May 25
3.4
5
Jun 25
4.4
8
Jul 25
4.9
9
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 405 positive reviews
Customer service50%
203 mentions
Prices & value22%
89 mentions
Easy to use22%
88 mentions
Friendly staff19%
77 mentions
“Have only booked the car with them right now”
On “Customer service” · Jul 5, 2025
Top complaintsof 71 negative reviews
Charges38%
27 mentions
Customer service35%
25 mentions
Payment issues31%
22 mentions
Damaged20%
14 mentions
“I booked a car in Perth with Enterprise, they were lovely when I picked it up, fine when I dropped it off with no dam...”
On “Charges” · Oct 14, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
Overall rating and review count for this company and similar companies
Redspot is easy to book and the different costs structures ie top dog, are simple to understand and review. Most recently hired a car from Perth Airport, it's a long walk to the booth, but the staff were incredibly friendly and helpful. Sydney staff may need a little more training in customer service.
I never have to worry about hidden charges or surprises with Redspot. I just choose top
Dog and pay for my fuel refill at pick up and away I go. So simple and hassle free every time. Thanks Redspot.
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Service was good and professional on pick up, wouldnt recommend the Mitsubishi Mirage as a hire car as its a guttless piece of crap.
Returning car was easy enough except the next day they called me to see where their vehicle was. Sorry guys it wouldnt fit in my bag and onto my international flight.
Good efficient service. They were quick to provide the vehicle and drop off was excellent. Unfortunately the vehicle did have some damage which was disappointing.
Happy with everything, especially the fast return process.
Disappointed with the very high excess designed to scare you into taking insurance, and the limited options available if you do take insurance.
Bayswater car rental do it better.
Car was reliable. I had two car seats 1 for my eight year old & 1 for my 4 year old. I did intend on only paying $130 for my rental as that was the amount on my bill but added on insurance & then ended up paying $260 which did interrupt my budget. I also did the prepay fuel option of $22 & my fuel only dropped 1-2 bars certainly not $22 worth.
Love Red Spot! Great customer service with friendly, helpful staff. Great value. The car was clean and ready to go. I love the option to pre-purchase a half tank of fuel, so no stressing trying to find a servo in an unfamiliar airport area. Red Spot has become my first choice for car rentals.
A long wait of 1.5 hours before getting the manual car as it was probably the only one available in the fleet. The Chinese lady at the car collection bay though is helpful and friendly while the other Indian at the airport counter is not.
Easy check in to pick up vehicle, likewise a breeze when dropping the car back. Vehicle performed perfectly, but was quite noisy in the front suspension on rough surfaces. Nice and quiet on a smooth road.
Will definitely use Redspot again.
Bought TOPDOG package but was told toll charges and road side assistance are excluded unlike previous bookings. Don’t call TOPDOG, please change the name to something else as it is no longer an all-inclusive package like last time.
On arrival at Sydney airport Branch of Redspot I was met by a lovely young man who explained all and then took me to the car - loaded my luggage and ensured that I was comfortable with the workings of the car and off I went. On return days later the service was equally of a high standard, dropped off and into the airport to board my plane. The car was clean, relatively new and economical. First time using their service and will definitely use them again.
Redspot Car Rentals is an Australian car hire provider that offers a diverse fleet of new model rental vehicles across multiple locations in the country. The company caters to both leisure and business travelers, providing convenient car rental solutions at various airports and city centers, including popular destinations like Sydney, Melbourne, Brisbane, and Canberra. Customers can easily book their rentals online through the company’s website, www.redspot.com.au, allowing for a seamless and efficient rental experience.
With a focus on affordability and accessibility, Redspot Car Rentals aims to meet the transportation needs of individuals and groups seeking reliable vehicle options for their journeys. The company’s extensive range of vehicles includes options suited for different travel requirements, ensuring that customers can find the right car for their specific needs.