Redspot Car Rentals
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Extremely Disgruntled Customer
Booked my Redspot Car Rental through Holiday Autos online and paid for everything upfront. Printed off all receipts and proper documents. Arrived at Redspot Rentals desk and all was good picked up the car no problems, then 3 days into my 7 day rental my credit card was charged the full amount of the rental car again. Took the car back on time no damage they were happy and everything was signed off on. No extra payments to be made. Questioned the credit card amount and was told it was a mistake and was going to be corrected. Arrived home and a week later a Redspot independent franchisee from Brisbane charged my credit card the full amount again. The car rental was for Darwin nothing to do with Brisbane. Lots of phone calls later and still waiting for my money back. Payed for this service 3 times and got nothing but the runaround from the company. Not happy at all. Still waiting for my money back and an explanation 12 months later.