Discount Football Kits is an online retailer specializing in affordable football apparel and equipment. The company offers a wide range of products, including team kits, training wear, and accessories aimed at both amateur and professional football clubs. With a focus on cost-effective solutions, Discount Football Kits caters to teams looking to purchase bulk orders without compromising on quality. Targeting football clubs, schools, and individual players, Discount Football Kits provides options for custom branding to meet the unique needs of each customer. The platform emphasizes user-friendly navigation, allowing customers to easily browse through various categories and make informed purchasing decisions. As a trusted source for football gear, Discount Football Kits aims to serve the needs of the football community by delivering value-driven products with efficient customer service.
Discount Football Kits receives high praise for its excellent customer service and quick order fulfillment, with many reviewers highlighting the responsiveness of staff like Liam and Kayleigh. Customers appreciate the quality of the products, such as personalized football kits and tracksuits, often noting that orders arrive faster than expected.
However, some consumers express frustration over stock issues and delays, particularly in light of a recent fire that affected operations. Complaints about poor communication and unfulfilled orders also surface, with a few reviewers reporting difficulties in obtaining refunds. Despite these challenges, the majority of feedback emphasizes the positive experiences with service and product quality. Overall, Discount Football Kits is viewed favorably, though there are areas for improvement in order management.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 224 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 2 |
| Sep 24 | 4.3 | 3 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 224 most recent reviews.
“I ordered 10 Nike footballs and a ball carry bag late afternoon yesterday and received the order today”
“Worst customer service going”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.3 out of 5 (good) | 4.6 out of 5 (good) | — | 224 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.9 out of 5 (poor) | 1.8 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | 2.7 out of 5 (poor) | — | — | −20% | 100 |
Bottom line: Discount Football Kits is #3 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 4.3).
224 reviews of Discount Football Kits. Filter by what matters to you.
It was a first time for me using this company. My son wanted to buy buy buy! Items were out of stick and I was emailed by Ashley, who was great, more like him/her please. It made my experience using this company well worth it and I will be recommending you to others. Thank you Ashley for a real good job done. 1st Class!!!!!
Lovely customer service. Excellent turnover from order to delivery. Excellent prices. And the main thing....The kids love it. Thanks
Excellent service from start to finish. Emails were responded to quickly and politely and any queries answered fully. Our order was placed easily and trouble free. Curt was a delight to deal with and went over and above to make sure we received exactly what we needed. Excellent firm, great customer service....we shall definitely be using them again. Vince. Tarvin AFC.
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Ordered a full team Nike kit with personalisation on the 4th July and unbelievably it was delivered to me on the 8th July. Amazing service. And as per all my previous orders the quality of the kit is as what you would expect from the Nike brand.
Looking forwards to receiving my son's hoodie, Kayleigh has been really helpful, even checked if I was was sure about black colour for son's name, when they are normally white - I checked his old top and it was white so Kayleigh amended the order for me. Thank you! Lucy
Amazing service great product would highly recommend.
Amazing customer service! Amy was so helpful with my order 😁 Fast email response too 👍
Been ordering football equipment for over 5 years now and wouldn't go anywhere else. Great quality, amazing prices and amazing service. Recently made a very large order and Curt and his team couldn't be more helpful. Will be back again!! Thanks again guys.
Absolutely brilliant service from rhea brilliant customer services 👏 👌 👍
Great help from Curt with my order which he sorted quickly, thank you
Fantastic prompt service from Kayleigh. Sent the proof for our sponsors logo and answered all questions I had. Looking forward to receiving our new kit.
Thank you so much to Curt, excellent customer service! So efficient and friendly in the days where it’s impossible to speak to an actual person. Fast dispatch times and amazing prices also. I ordered 10 Nike footballs for the children coming to my sons 5th ‘football’ birthday party and I’m sure they will all be so happy! We will definitely be back for more kit soon.
Kaitlyn provided great customer service. There was an item from my original order that was out of stock at Nike so unable to provide. She contacted me quickly advising on a potential replacement item which was very similar. I agreed to change the order and she offered to waive the extra cost for the replacement. Thanks Kaitlyn
Kayleigh provided an amazing service for the order of my Daughters Football College uniform for the up coming new season. I would highly recommend this company and Kayleigh as your point of contact should you get your order into a mess like I did
Dealt with Ashley very helpful in making sure I get my order as fast as he could. Also when items I ordered were out of stock helping me get some in replace. Spot on !
Discount Football Kits is an online retailer specializing in affordable football apparel and equipment. The company offers a wide range of products, including team kits, training wear, and accessories aimed at both amateur and professional football clubs. With a focus on cost-effective solutions, Discount Football Kits caters to teams looking to purchase bulk orders without compromising on quality. Targeting football clubs, schools, and individual players, Discount Football Kits provides options for custom branding to meet the unique needs of each customer. The platform emphasizes user-friendly navigation, allowing customers to easily browse through various categories and make informed purchasing decisions. As a trusted source for football gear, Discount Football Kits aims to serve the needs of the football community by delivering value-driven products with efficient customer service.
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