Great products and amazing customer…
Great products and amazing customer service throughout.

Discount Football Kits is an online retailer specializing in affordable football apparel and equipment. The company offers a wide range of products, including team kits, training wear, and accessories aimed at both amateur and professional football clubs. With a focus on cost-effective solutions, Discount Football Kits caters to teams looking to purchase bulk orders without compromising on quality. Targeting football clubs, schools, and individual players, Discount Football Kits provides options for custom branding to meet the unique needs of each customer. The platform emphasizes user-friendly navigation, allowing customers to easily browse through various categories and make informed purchasing decisions. As a trusted source for football gear, Discount Football Kits aims to serve the needs of the football community by delivering value-driven products with efficient customer service.
Discount Football Kits receives high praise for its excellent customer service and quick order fulfillment, with many reviewers highlighting the responsiveness of staff like Liam and Kayleigh. Customers appreciate the quality of the products, such as personalized football kits and tracksuits, often noting that orders arrive faster than expected.
However, some consumers express frustration over stock issues and delays, particularly in light of a recent fire that affected operations. Complaints about poor communication and unfulfilled orders also surface, with a few reviewers reporting difficulties in obtaining refunds. Despite these challenges, the majority of feedback emphasizes the positive experiences with service and product quality. Overall, Discount Football Kits is viewed favorably, though there are areas for improvement in order management.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 224 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 2 |
| Sep 24 | 4.3 | 3 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 224 most recent reviews.
“I ordered 10 Nike footballs and a ball carry bag late afternoon yesterday and received the order today”
“Worst customer service going”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.3 out of 5 (good) | 4.6 out of 5 (good) | — | 224 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.9 out of 5 (poor) | 1.8 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | 2.7 out of 5 (poor) | — | — | −20% | 100 |
Bottom line: Discount Football Kits is #3 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 4.3).
224 reviews of Discount Football Kits. Filter by what matters to you.
Great products and amazing customer service throughout.
The order took a while, but I understand due to the pandemic. They kept in contact when part of my order was off, I asked to get it out as quickly as possible and they done so. It’s good they listen to the feedback. Good company.
Forgot to add an item to my order. Emailed to ask if this could be done. My issue was dealt with very well by Paula, she was able add the items forgotten and also keep me updated with all the products I had ordered. My order will now be sent out with very little delay. A fantastic service and a very good company.
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Great service from Ashley, prompt response and equipment is of good quality! Would definitely recommend
Placed orders for footballs online and needed to change delivery address so emailed them. I had a prompt reply from Curt who made the amendment requested quickly and was very helpful - great service thank you.
Just used Discount football kits to supply all the balls and kit needed for our under 13s team. Great service, price and communications. Especially from Curt who helped out with any questions through email. Thanks. Adam
I recently purchased 5 Nike training balls as found the cheapest price anywhere online. The items were delivered within 2 days which was faster than expected. Having inflated all 5 balls, the last one kept losing air out of the valve and deflated. I contacted them and they apologised for the faulty ball and have already sent a replacement. Phenomenal customer service and would highly recommend to anyone!!! Thanks again for making the faulty item no problem at all
Well what a fantastic customer service team. This was the first time i have used Discount football kits!!! I had placed a large order for my son and forgot to order one item that was needed, i emailed them and they got back to me with in a few hrs,Temii was a great help nothing was to much trouble as i was unsure about a few things but Temii sorted it all out for me. I think this has got to be one of the best customer service teams i have come across in a very long time. I will definitely be using this company again and tell my friends all about it.
Discount Football Kits have gone out of their way to be supportive to a mistake I made. They certainly didn't have too. Quick delivery. Efficient response to my email. Great products.
I ordered these posts on Sunday not knowing how long they might take to be delivered because of Covid-19, I emailed as well desperate for them to arrive as soon as possible. I got a lovely email from Curt Monday who said that he would prioritise my order and would dispatch straight away. My goalposts arrived on Tuesday! Could not happier, excellent service, will highly recommend! Thank you!
They do great prices i cant fault that but make sure your order is correct as i ordered a bag of water bottles and some balls but ordered the wrong size at about 8pm at night 20min later i sent an email asking to change the size the next morning i was told it was too late the order had gone to warehouse not dispatched tho so if i wanted to exchange i would pay to return the parcel so ive just cancelled and trying for a refund i have now had my order amended by a great guy called curt who has now said they will pay the returns and also refund shipping so i am now exchanging for the right sized balls
I had a slight issue with adding items to the basket, so i emailed the team to see if they had any ideas. Liam got back to me within 10 minutes and asked me to explain my process, after an email exchange it was found that Chrome was the issue. Liam resolved my issues and continued to work in the background whilst i sorted my order out, it was a fantastic service and one i will definitely use again. I also found that Discounted football kits are actually the cheapest and had the stock in, so i saved money and experienced great customer service as well! Bonus!
I made two orders over the last 3 days and added to both after the order was placed. Great customer service and delivery was made the next day.
Absolutely terrible service..they accepted a debit card payment which they then said wasn't possible. They allowed me to order stock they dont have, because they"re stock is not live. I had to pay by bank transfer which I'm still waiting to be refunded.. about 15 emails and no refund.
great prices. excellent customer service. next day delivery. would highly recommend.
Discount Football Kits is an online retailer specializing in affordable football apparel and equipment. The company offers a wide range of products, including team kits, training wear, and accessories aimed at both amateur and professional football clubs. With a focus on cost-effective solutions, Discount Football Kits caters to teams looking to purchase bulk orders without compromising on quality. Targeting football clubs, schools, and individual players, Discount Football Kits provides options for custom branding to meet the unique needs of each customer. The platform emphasizes user-friendly navigation, allowing customers to easily browse through various categories and make informed purchasing decisions. As a trusted source for football gear, Discount Football Kits aims to serve the needs of the football community by delivering value-driven products with efficient customer service.
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