Very happy with service
Very happy with service. Delivery was quick and all items were as described. Will use again

Discount Football Kits is an online retailer specializing in affordable football apparel and equipment. The company offers a wide range of products, including team kits, training wear, and accessories aimed at both amateur and professional football clubs. With a focus on cost-effective solutions, Discount Football Kits caters to teams looking to purchase bulk orders without compromising on quality. Targeting football clubs, schools, and individual players, Discount Football Kits provides options for custom branding to meet the unique needs of each customer. The platform emphasizes user-friendly navigation, allowing customers to easily browse through various categories and make informed purchasing decisions. As a trusted source for football gear, Discount Football Kits aims to serve the needs of the football community by delivering value-driven products with efficient customer service.
Discount Football Kits receives high praise for its excellent customer service and quick order fulfillment, with many reviewers highlighting the responsiveness of staff like Liam and Kayleigh. Customers appreciate the quality of the products, such as personalized football kits and tracksuits, often noting that orders arrive faster than expected.
However, some consumers express frustration over stock issues and delays, particularly in light of a recent fire that affected operations. Complaints about poor communication and unfulfilled orders also surface, with a few reviewers reporting difficulties in obtaining refunds. Despite these challenges, the majority of feedback emphasizes the positive experiences with service and product quality. Overall, Discount Football Kits is viewed favorably, though there are areas for improvement in order management.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 224 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 2 |
| Sep 24 | 4.3 | 3 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 224 most recent reviews.
“I ordered 10 Nike footballs and a ball carry bag late afternoon yesterday and received the order today”
“Worst customer service going”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.3 out of 5 (good) | 4.6 out of 5 (good) | — | 224 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.9 out of 5 (poor) | 1.8 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | 2.7 out of 5 (poor) | — | — | −20% | 100 |
Bottom line: Discount Football Kits is #3 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 4.3).
224 reviews of Discount Football Kits. Filter by what matters to you.
Very happy with service. Delivery was quick and all items were as described. Will use again
I wish I could give more than 5 stars!!! Our U10s girls team wanted to get a shirt for Jordon Sinnott who tragically passed away. The team couldn’t have helped anymore if they tried! AMAZING SERVICE!!! Thank you!
We ordered a shirt yesterday for Sinnott who sadly passed away. They produced the personalised shirt and posted it out the same day - amazing service.
Placed a order for 5 items all in stock then get a email saying my no medium crew top when I had ordered xxl. Had to ring up then they said in an email after 17th March !!!!!!! For it ( give 7 to 10 days) but we’ll send it to you if you pay another £4.95 delivery charge soon as they get the crew top in stock, Avoid terrible customer service explained send me the 4 items you’ve got and because you’ve advertised it as in stock when it comes in send me it. No only when you pay another £4.95 delivery. So I have to pay for there error plus no guarantees til 7 to 10 days after 17th March. Avoid get to kitlocker.com want you see if what you get with them. So refunded me all my order.. joke of a company
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Really delighted with the service help and professionalism from Discount Football Kits. We bought our original kit from them in 2016 and needed five additional shirts with badge and sponsor embroidered as before. Done perfectly, despatched on time and just great service all round. Thanks folks ! Mike Collett Co manager Tippy Athletic FC, Tooting, London
Terrible bought a kit for my grandson they put some logo on the front-didn't want it didn't ask for logo-lost my money shirt is useless - don't entertain this company
Would highly recommend @DiscountFK they are an official Nike supplier we have a Mitre kit off them and the service was superb 👍🏻
really poor service had ordered the kits for the football team and they said they had them in stock. so I ordered £980 worth then to tell me there out of stock. rang up and emailed and they were not bothered total rubbish from start to finis.
After purchasing bibs, balls and other training equipment over the value of £150 and being pleased with the quality of the items, it's unfortunate that their returns system is really poor, they can only deal with one item at a time and are very slow to find a solution. My advice would be to double check the size of all items as it's a really frustrating experience trying to get items exchanged through this company.
After a small issue with the order and confusion over emails , the company reacted exceptionally well and have provided the service i would expect from a quality seller
Absolutely terrible company to deal with. Took over 6 weeks for order to come even though website stated items in stock. This resulted in a very disappointed wee girl at Christmas and a tough situation to explain re santa. Customer service is non existent and offered absolutely no solutions at all but instead sent me links to policies. On top of this all the items were too small despite consulting the website size guides. I will never use this company again and will be advising all parents at our club to avoid also. Disgusted!
Extremely poor services. Placed a huge order in Aug 2018. Was informed items out of stock in Sep 2018. Even though the websites states they have them in stock. Had to chase up my order eventually was contacted by DSK and was advised order would available in Oct 2018. Come Oct 2018 no items delivered. Lost out financial due to information provided by company. The company constantly lie about stock and delivery. However they are more than happy to take your money up front. I would recommend to stay away from this company. Even thought I complained about the poor services nothing was achieved.
Ordered online. They took my money. Then days later emailed to say it wasn't in stock. So what you can order doesn't seem to tally with their stock. It's a fundamental thing, really, you shouldn't be able to order items which aren't in stock. They offered my item in a different size. Which is strange. Why would I want something that would either be too bit or too small?
Bought an expensive match football, had a manufacturing fault, clearly visible - took pictures and asked for replacement but they insisted that i pay postage for return and if their team of experts thought is was faulty they would replace and reimburse postage. What they also suggested was to kick the ball at a wall for a bit to try to knock it out.
Worst company ever! Very ambiguous with their information, there's no communication between them. Cancelled orders without letting us know - so we would've waited patiently for weeks without being told that our orders cancelled. They've 'lost' our order saying they sent it however it was just an excuse because the shirts were never in stock. Non apologetic about anything.
Very helpful staff. They do their job perfectly and on time. They are very practical and sorts out our problems effectively. We like the quality of the shirts and socks but I can not say same thing for the shorts. You need to improve your shorts’ quality.
Fantastic Company and delivery in 2 days! Definitely use this company again and will recommend to anyone! Couldn’t be happier. Many thanks from Kennington Athletic.
Discount Football Kits is an online retailer specializing in affordable football apparel and equipment. The company offers a wide range of products, including team kits, training wear, and accessories aimed at both amateur and professional football clubs. With a focus on cost-effective solutions, Discount Football Kits caters to teams looking to purchase bulk orders without compromising on quality. Targeting football clubs, schools, and individual players, Discount Football Kits provides options for custom branding to meet the unique needs of each customer. The platform emphasizes user-friendly navigation, allowing customers to easily browse through various categories and make informed purchasing decisions. As a trusted source for football gear, Discount Football Kits aims to serve the needs of the football community by delivering value-driven products with efficient customer service.
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