Discount Football Kits is an online retailer specializing in affordable football apparel and equipment. The company offers a wide range of products, including team kits, training wear, and accessories aimed at both amateur and professional football clubs. With a focus on cost-effective solutions, Discount Football Kits caters to teams looking to purchase bulk orders without compromising on quality. Targeting football clubs, schools, and individual players, Discount Football Kits provides options for custom branding to meet the unique needs of each customer. The platform emphasizes user-friendly navigation, allowing customers to easily browse through various categories and make informed purchasing decisions. As a trusted source for football gear, Discount Football Kits aims to serve the needs of the football community by delivering value-driven products with efficient customer service.
Discount Football Kits receives high praise for its excellent customer service and quick order fulfillment, with many reviewers highlighting the responsiveness of staff like Liam and Kayleigh. Customers appreciate the quality of the products, such as personalized football kits and tracksuits, often noting that orders arrive faster than expected.
However, some consumers express frustration over stock issues and delays, particularly in light of a recent fire that affected operations. Complaints about poor communication and unfulfilled orders also surface, with a few reviewers reporting difficulties in obtaining refunds. Despite these challenges, the majority of feedback emphasizes the positive experiences with service and product quality. Overall, Discount Football Kits is viewed favorably, though there are areas for improvement in order management.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 224 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 2 |
| Sep 24 | 4.3 | 3 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 224 most recent reviews.
“I ordered 10 Nike footballs and a ball carry bag late afternoon yesterday and received the order today”
“Worst customer service going”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.3 out of 5 (good) | 4.6 out of 5 (good) | — | 224 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.9 out of 5 (poor) | 1.8 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | 2.7 out of 5 (poor) | — | — | −20% | 100 |
Bottom line: Discount Football Kits is #3 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 4.3).
224 reviews of Discount Football Kits. Filter by what matters to you.
Had to send my Nike Academy training top back as I made a mistake on the order missing the initials, Liam and the team was very quick to respond and resolve the problem! And my top arrived very quickly with the job 100% correct. Thanks Guys. Dean SCTJFC
I must say that Temii has been so very very helpful in giving me full confidence in dealing with my orders with you - I cannot fault his service and this has meant a great deal at a difficult time!
Very pleased with Discount Football Kits and their service. I recently had to purchase a lot of kit for our football club. The site was easy to find what I needed and order, as well as offering some of the best prices on equipment I could find. Where there was a delay in stock I found Rhea very pleasing to work with, who dealt with my queries and adjustments with great care and efficiency.
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Fabulous Customer Service and Support I dealt with Curt in the support team who was fantastic and helped me out with an order I needed for the football club to start back. He was very attentive to our needs and went above and beyond and it's nice to see the Company caring about their customers. Would definitely recommend and order from them again. Thanks Curt and the team, keep on doing what your doing.
Great selection of kids, mens and womens sports wear. You are able to order online, save orders as a quote, pay via multiple options like card, bank transfer and cheque. Communication via email is replyed to very quickly and the team are helpful and honest. Will definitely recommend to the club for future purchases and to others also.
Curt in the support team was fantastic and helped me out with an order I needed quickly. He went above and beyond and it's nice to see that companies and staff still care about there customers. Will definitely recommend and order from again.
Great customer service from Ashley. Contacted me quickly to let me know an item I ordered was out of stock and gave me suitable alternatives that were available. Always use Discount Football Kits, great offers and quick dispatch.
Big shout out for Kayleigh! Excellent service and I have been one of those customers who is a pain from start to finish with many amendments to my orders! Kayleigh has been excellent throughout and really supported me. The last of the orders has been received and my team is now ready for next season. Thank you Kayleigh for having the patience of a saint!
Ordered kit for our team for this year and it was due to be delivered while I was away and Kaitlyn was fantastic in getting the order delayed so we weren’t in the situation that it was delivered when no-one was around to sign. Thank you for your speedy response and help.
I contacted discount football kits this morning about a order I had placed. I got a very quick reply from Curt (team leader) giving me a full explanation on my enquiry. Very good service so far, I look forward to giving a good review once I receive my order.
This company have been so helpful in providing kit for our new grassroots football project. Even being super helpful when we ordered the wrong item and had to return it. Good range of top kit on their site and its at the best prices we could find. Rhea and Curt were particularly helpful to us. Recommended highly.
I have ordered around 6-7 full kits from This company and every time they have been brilliant, arrived on time, quality is excellent and the cost is amazing. But this time I wasn’t sure which kit to order but I order the wrong sizes, they were so helpful in letting me return items to change for a different size. Always someone available to talk to when I need it and so accommodating. Amazing company and will continuing using and recommending them
Outstanding service from our Account Manager (Temii) and amazing online services provided with our online store. *****
Put in 3 big personalised orders for our team. Quite specific too in one order. It was dealt with in the highest professional manor. An excellent company with great prices and quality on all goods. We will always use Discount Football Kits for all our clubs needs! Just a special mention too for Kaitlyn who went above and beyond throughout the process, with me probably confusing the hell out of her at times. She is a massive asset to your company. Thank you.
Great prices, Fast delivery and speedy aftercare. Highly recommended above the other web sites.
This was the first time ordering a kit for me. We had alot of different things going on the tops and had the odd problem with numbers on shorts and a file that couldn't be opened for the sponsor. Kaitlyn was very helpful and amended anything that needed amending. Constant communication between both parties was available if needs be. Brilliant customer service.
Huge thanks to Curt and his team for getting 500 water bottles out the door very quickly to us. We are a small Rotary Club who are supporting another local group who provides children with school supplies. Shipping discount was also much appreciated as was the friendly customer service. Will definitely buy from again.
Discount Football Kits is an online retailer specializing in affordable football apparel and equipment. The company offers a wide range of products, including team kits, training wear, and accessories aimed at both amateur and professional football clubs. With a focus on cost-effective solutions, Discount Football Kits caters to teams looking to purchase bulk orders without compromising on quality. Targeting football clubs, schools, and individual players, Discount Football Kits provides options for custom branding to meet the unique needs of each customer. The platform emphasizes user-friendly navigation, allowing customers to easily browse through various categories and make informed purchasing decisions. As a trusted source for football gear, Discount Football Kits aims to serve the needs of the football community by delivering value-driven products with efficient customer service.
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