Discount Football Kits is an online retailer specializing in affordable football apparel and equipment. The company offers a wide range of products, including team kits, training wear, and accessories aimed at both amateur and professional football clubs. With a focus on cost-effective solutions, Discount Football Kits caters to teams looking to purchase bulk orders without compromising on quality.
Targeting football clubs, schools, and individual players, Discount Football Kits provides options for custom branding to meet the unique needs of each customer. The platform emphasizes user-friendly navigation, allowing customers to easily browse through various categories and make informed purchasing decisions. As a trusted source for football gear, Discount Football Kits aims to serve the needs of the football community by delivering value-driven products with efficient customer service.
Discount Football Kits has a positive customer experience.
Discount Football Kits receives high praise for its excellent customer service and quick order fulfillment, with many reviewers highlighting the responsiveness of staff like Liam and Kayleigh. Customers appreciate the quality of the products, such as personalized football kits and tracksuits, often noting that orders arrive faster than expected.
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However, some consumers express frustration over stock issues and delays, particularly in light of a recent fire that affected operations. Complaints about poor communication and unfulfilled orders also surface, with a few reviewers reporting difficulties in obtaining refunds. Despite these challenges, the majority of feedback emphasizes the positive experiences with service and product quality. Overall, Discount Football Kits is viewed favorably, though there are areas for improvement in order management.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
224
100%
● Low
4.3 / 5 overall
=
224 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
4.0
All-time
4.3
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
1.0
2
Sep 24
4.3
3
Oct 24
5.0
1
Nov 24
5.0
1
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
5.0
1
Apr 25
—
0
May 25
—
0
Jun 25
—
0
Jul 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 224 most recent reviews.
Top praiseof 182 positive reviews
Customer service69%
125 mentions
Delivery42%
77 mentions
Fast & efficient35%
64 mentions
Prices & value27%
50 mentions
“I ordered 10 Nike footballs and a ball carry bag late afternoon yesterday and received the order today”
On “Customer service” · Jul 9, 2025
Top complaintsof 39 negative reviews
Customer service44%
17 mentions
Refund38%
15 mentions
Delivery33%
13 mentions
Payment issues31%
12 mentions
“Worst customer service going”
On “Customer service” · Aug 6, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
Overall rating and review count for this company and similar companies
For every bad experience there is someone who restores your faith. Liam contacted me shortly after leaving this review and resolved the issue I had . He didn’t butter anything up, admitted their failures and promised to put it right. He did with the order delivered by the end of the week.
Result - review changed .
Had Liam been the one contacting and communicating originally I don’t think I would have had any issues .
After purchasing bibs, balls and other training equipment over the value of £150 and being pleased with the quality of the items, it's unfortunate that their returns system is really poor, they can only deal with one item at a time and are very slow to find a solution. My advice would be to double check the size of all items as it's a really frustrating experience trying to get items exchanged through this company.
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Discount Football Kits is an online retailer specializing in affordable football apparel and equipment. The company offers a wide range of products, including team kits, training wear, and accessories aimed at both amateur and professional football clubs. With a focus on cost-effective solutions, Discount Football Kits caters to teams looking to purchase bulk orders without compromising on quality.
Targeting football clubs, schools, and individual players, Discount Football Kits provides options for custom branding to meet the unique needs of each customer. The platform emphasizes user-friendly navigation, allowing customers to easily browse through various categories and make informed purchasing decisions. As a trusted source for football gear, Discount Football Kits aims to serve the needs of the football community by delivering value-driven products with efficient customer service.