Discount Football Kits is an online retailer specializing in affordable football apparel and equipment. The company offers a wide range of products, including team kits, training wear, and accessories aimed at both amateur and professional football clubs. With a focus on cost-effective solutions, Discount Football Kits caters to teams looking to purchase bulk orders without compromising on quality.
Targeting football clubs, schools, and individual players, Discount Football Kits provides options for custom branding to meet the unique needs of each customer. The platform emphasizes user-friendly navigation, allowing customers to easily browse through various categories and make informed purchasing decisions. As a trusted source for football gear, Discount Football Kits aims to serve the needs of the football community by delivering value-driven products with efficient customer service.
Discount Football Kits has a positive customer experience.
Discount Football Kits receives high praise for its excellent customer service and quick order fulfillment, with many reviewers highlighting the responsiveness of staff like Liam and Kayleigh. Customers appreciate the quality of the products, such as personalized football kits and tracksuits, often noting that orders arrive faster than expected.
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However, some consumers express frustration over stock issues and delays, particularly in light of a recent fire that affected operations. Complaints about poor communication and unfulfilled orders also surface, with a few reviewers reporting difficulties in obtaining refunds. Despite these challenges, the majority of feedback emphasizes the positive experiences with service and product quality. Overall, Discount Football Kits is viewed favorably, though there are areas for improvement in order management.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
224
100%
● Low
4.3 / 5 overall
=
224 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
4.0
All-time
4.3
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
1.0
2
Sep 24
4.3
3
Oct 24
5.0
1
Nov 24
5.0
1
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
5.0
1
Apr 25
—
0
May 25
—
0
Jun 25
—
0
Jul 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 224 most recent reviews.
Top praiseof 182 positive reviews
Customer service69%
125 mentions
Delivery42%
77 mentions
Fast & efficient35%
64 mentions
Prices & value27%
50 mentions
“I ordered 10 Nike footballs and a ball carry bag late afternoon yesterday and received the order today”
On “Customer service” · Jul 9, 2025
Top complaintsof 39 negative reviews
Customer service44%
17 mentions
Refund38%
15 mentions
Delivery33%
13 mentions
Payment issues31%
12 mentions
“Worst customer service going”
On “Customer service” · Aug 6, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
Overall rating and review count for this company and similar companies
The worst sports company I used! Constantly when you make an order and pay, then something is definitely not in stock! And then it starts an unpleasant routine! Due to the company's mistakes, you need to call on - premium rate numbers, to choose something else!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
“I've had several orders for kit, kitbags, goals and other equipment over the last 2 years. I've always had great customer service, prompt delivery and good quality products at a sensible price. Would recommend to anyone.”
I was extremely satisfied with the service received; I couldn't believe that my order was processed, dispatched and delivered within a few days, This was the first time I had used Discount Football Kits and I will be using them again. Quality service at a cheap price - can't go wrong
Order was placed and received in full 3 days later exceptional service. My ladies team also purchased a full kit with sponsorship name on it very happy with all aspects of service and quality will keep on using.”
£33- for Nike Football showerproof training top. I expected a reasonable quality product given the price and brand. Ended up with a paper thin top (at least the colour was correct) that could probably be scrunched up into the fist of a new born baby! Caveat Emptor!! There seems to be a lot of effusive reviews of clearly dubious partiality on Google.
Only ever ordered my equipment and clothing through DFK - this experience wasn't entirely quick but I trust that it could be timing in the year. All in all, good company to use.
Service from time of order to delivery was excellent and received in excellent time, if something wasn’t available we were offered an alternative or refund immediately.
Have used this site a few time now and would highly recommend them
Faultless service! Great quality kit, arrived promptly (sooner than expected) and really helpful staff (especially Liam). I will definitely be buying kit from them again!
Discount Football Kits is an online retailer specializing in affordable football apparel and equipment. The company offers a wide range of products, including team kits, training wear, and accessories aimed at both amateur and professional football clubs. With a focus on cost-effective solutions, Discount Football Kits caters to teams looking to purchase bulk orders without compromising on quality.
Targeting football clubs, schools, and individual players, Discount Football Kits provides options for custom branding to meet the unique needs of each customer. The platform emphasizes user-friendly navigation, allowing customers to easily browse through various categories and make informed purchasing decisions. As a trusted source for football gear, Discount Football Kits aims to serve the needs of the football community by delivering value-driven products with efficient customer service.