IDrive Online Backup Reviews

The iDrive user interface is not intuitive and the tutorials, while somewhat helpful, are not as clear and detailed as I would like. The size of the storage is good for the price but I will likely not renew. Thank goodness I used a credit card that expires before the renewal date as many reviews indicate it is very difficult to cancel the service. Not impressed. If they could improve the interface and simplify the processes I might be convinced to stay. But this is doubtful given that I first tried iDrive back in 2016 and the interface seems about the same now as it was then. MY RECOMMENDATION: Use a different Cloud backup service! ALSO, iDrive should take a look at Carbonite's interface for some ideas on simplicity of use. Carbonite has a few hiccups as well but it's very intuitive and easy to use for both uploading data and downloading stored data when you need it. Very simple!

Na eerdere backup ervaringen die voor mij niet optimaal waren (Amazon, Backblaze) ben ik bij iDrive beland. Goede prijs voor een gelimiteerde, maar voor mij ruim voldoende, data-hoeveelheid. Simpele setup, het heeft wel ongeveer een week geduurd om ongeveer 800 GB te uploaden, dat viel wat tegen. Sindsdien heb ik er geen omkijken meer naar en loopt het vlot. De Synology-NAS link moet ik nog verkennen, maar is zeker een meerwaarde.

Solid product at an amazing price

I didn’t trust just using Time Machine as my only backup so I decided to try another backup recovery system … iDrive. Easy to install and easy to use, and gives peace of mind that my documents are stored. I like how you don't have to do anything but simply let the software run in the background. And it doesn’t slow down my system while its running in the background. The interface is easy to navigate and no issues restoring.

On one hand, you get a lot of cloud storage for a great price. But on the other hand, the service is not reliable, at least when working in a web browser. When uploading a large number of files, I repeatedly experienced situations where the cloud DID NOT upload all of the files, simply skipping some without notifying me or stopping the upload (In case of folders with a larger number of photos, it repeatedly happened to me that only exactly 100 photos were uploaded through the browser, not even one more). Another problem is that, unlike Microsoft's OneDrive, the service does not ask you if you want to skip or replace previously uploaded files when you attempt to upload them again, instead automatically replacing or updating them. This can cause a lot of serious and irreversible issues, and the page loading in the browser is also needlessly slow. In terms of actively trying to persuade users to download the desktop version of the application, it does so in the worst possible way and risks users permanently losing files that either won't be uploaded or will be overwritten.

Seems almost impossible to cancel recurring billing when you don't want to use the service any more. Spoke to customer services many times with promises of cancellation but it hasn't happened yet. Edit: as you can see idrive have been in touch and suggest I contact idrive support. I have done this 3 times over a week. Each time I am promised someone will be in touch but they never are.

The Idrive is easy to setup. The notifications work and indicate what works and if any action is required. The plans provided are reasonable and are sufficient for the average home usage.

So far so good. Not as user-friendly as I anticipated but seems to do what I need it to do and is relatively inexpensive compared to others. Would suggest you do the free trial first to see if it is right for you.

Needed a good off-site area to store my files. I drive made it quick and easy-to-use.

IDrive is pretty awesome so far. First of all vs icloud at 2t vs 5t it being 9.99 for apple icloud is a great savings for the whole entire year. I don’t however know what ongoing is going to cost. I am just getting organized. The other part as when you join vs uploading all your data IDrive sends a hard drive to your home to move it over quicky! So that is really a great offer!

I needed more storage and an easy way to access files, so I decided to try iDrive. I misunderstood a few parts of the platform once I started using it. For instance, I wanted to store my files in the cloud and easily be able to access them (similar to Google Drive) without keeping a copy on my computer. I found that you need to upload the files as part of a backup and then restore and download them when you need to work with them. I'm still deciding how I feel about this process, but am trying to make it work. I agree that the interface from a design and usability standpoint is a little clunky, but I was able to figure it out with a little bit of effort. I had positive communications with customer service/support and received quick messages via email when I asked questions about how to store/access files from iDrive that I didn't want to store on my computer (once again limited local storage space).

Worst software I have used in many years. Not user friendly, try for free before you invest. I am someone that fixes computers for the family & friends, can make a pc etc, but this software leaves me cold. I came away from BT (free with provider) & Google drive expecting more, all I got was a continuing headache. Called their UK phone & got nothing, filled in a request for help & got a phone call in return, but by the time I used it again, it failed to work for me. They need a friendlier interface.

the IDrive service has an intuitive interface. Although the initial Backup operation for a significant data store can take some time, subsequent backups are fast. I now have my data safely stored in the IDrive cloud system and on a local USB drive. Both are encrypted.

It works flawlessly, I have been using for the past 2 years. the only small problem is that after the first year you don't get discounts.

This product is very easy to use; very instictive interface and performs fast and efficiently. I have had no negative experiences. And it is very affordable. Top marks IDrive.

The price is wonderful! I just needed something simple for an offsite backup and sync between my ipad, iphone, and both macs. iCloud is okay, but Apple seems half baked in what they want iCloud to do.

Awesome product! 10 tera of backup for 9,95$ per month. I recommend Idrive for every user that high capacity storage.

Since I installed iDrive, back-ups have been seamless and efficient. The backup are carried out in background without effecting performance of system while backup are running.

To know your data is backed up is an awesome feeling. My experience has need good. I can talk to a human for info and instructions, great rates and Ez uploading your data.

Found iDrive through a Google search for online backup, having had an old computer die and in the process, delete all my Dropbox files (which they recovered but it took a while). I already use Crashplan, but felt another backup would be a good idea, so as well as my local Mac hard drive that's backed up to Time Machine on an external, and all work files to Dropbox and personal stuff to iCloud, everything was backed up to 2 separate cloud services. IDrive was really, really easy to set up and is working it's way through 3TB of backups alongside the other systems and I feel totally confident that there is little that can happen now to lose files!!