Misty

Mar 5, 2023

Not sure it will meet my needs, but I'm trying to make it work

I needed more storage and an easy way to access files, so I decided to try iDrive. I misunderstood a few parts of the platform once I started using it. For instance, I wanted to store my files in the cloud and easily be able to access them (similar to Google Drive) without keeping a copy on my computer. I found that you need to upload the files as part of a backup and then restore and download them when you need to work with them. I'm still deciding how I feel about this process, but am trying to make it work. I agree that the interface from a design and usability standpoint is a little clunky, but I was able to figure it out with a little bit of effort. I had positive communications with customer service/support and received quick messages via email when I asked questions about how to store/access files from iDrive that I didn't want to store on my computer (once again limited local storage space).