Home Bargains Reviews

Thank you to Liam who was very helpful yesterday at Amesbury Home Bargains store , sorting through the biggest pile of tiles for me to find enough of the colour that I needed , a friendly , kind and helpful staff member

I got rammed by a tall, loaded shelf filler trolley pushed at speed by a female employee easily identifiable by face jewellery. I had to think fast, I put out my hands and wrists to stop being knocked over. It was hard to hold on. I feel this was a serious breach of health and safety. I am in my 70s so, so much worse. Was a shock. Still is and not happy about it. This was yesterday at 3.10 pm

Your assistant called Nick was very helpful,he helped me put three bags of white pebbles into my shopping trolley. He also lifted them into my car,he was very polite he is a credit to your store

On the 9th July I placed an order for 2 packs of 6 pet hair remover rolls. Today, 13th July, my package was delivered by evri. So far so good. Then I opened the parcel. Instead of containing 12 rolls it contained 2 individual rolls.Evri confirmed that they had received only 1 package for delivery. The only way I can contact home bargains is by post. I am far from impressed. As a follow on, I was contacted by someone from Home Bargains, who implied that another member of my household may have removed the missing items without my knowledge. This household consists of myself and my wife. (Also the family cat, who has assured me it wasn't her. I have, now written a letter to Home Bargains and I will look forward to the reply --- if they bother to do so.

ABSOLUTELY DISGUSTING CUSTOMERS NON SERVICE..UNEXPERIENCED TILL STAFF WITH NO IDEA HOW TO TREAT CUSTOMERS.. STAFF NOT LISTENING AND CANT DO SIMPLE TASKS... LOCATION LENTON RETAIL PARK NOTTINGHAM

You go to the shop to get something in particular and like always they never have what you need

After a nice trip bowling just popped in for a wee bite. Delighted to see rows of cheap, tasty food only for moments later to be treated disgracefully. After we reached the top of the queue (which took a long time) the rude, dismissive and impatient staff (slightly older lady with short reddish brown hair) told us and I quote ‘We’re going to stop taking orders for a while whilst I clean the dishes’ shocked we perserved. After ten more minutes for just being brutally ignored the queue was ten miles long. I couldn’t help but pass comment at the sight I was seeing. The waitress who was serving and making the food was also cleaning and loading the dishwasher full of filthy dishes- all in the same grimy gloves. The standard of hygiene was extremely poor as I could see putrid water spilling over her and the sinks which my food was on. She did this all while still ingnoring the queue which was only ever growing. My anger was bubbling. I couldn’t just stand here and let her treat paying customers like this. So we left our potential purchase on the counter and walked out hoping she gets the message. Starved we leave and take our business elsewhere (a better option) let’s just say after this disgraceful display I won’t be back, I won’t be giving you my hard earned money and certainly won’t be praising the home bargains café. If this is a sign of what home bargains has to give In the future you better just stopping now. Now… is this really how you want your shop to be perceived? I think not. My advice get rid of the rude staff and just stick to what you know!

Just been in Home Bargains Long Eaton buying bird food. Went to buy a large bag of peanuts as well, which were advertised at about £6.50. We got to the till and our total bill came to £35. The peanuts came through at £22. The manager went to look and said there were 2 prices under the peanuts and someone must have put the wrong product in the space. The second price was hidden by other products so not obviously seen. Ok, human error. However under the Consumer Protection from Unfair Trading Regulations 2008 it is illegal to charge the higher price when a lower is advertised. The Manager was having none of this so I left, after becoming very frustrated. The Manager refused to sell the peanuts at the advertised price - whilst this is clearly a human error, and this does happen, perhaps management should understand that lower prices are what products should be sold at (if 2 prices are shown).

Rushed through the till in Bridgend centre outlet. Very discurteous and sullen.

Online services is rubbish and pathetic, they sent wrong order to me , even no apology. Unprofessional and disgusting service. Do not recommend online service at all . i am extremely disappointed , i have received wrong item/ order, i have ordered ZEBRA Z-GRIP 10 CLASSIC BLACK BALLPOINT X2. i have received zebra z-grip 8 classic black ballpoint x2. i ordered 10 quantity in a pack. i have received 8 quantity in a pack. you should double check before you sent to the customer. unprofessional service. can you take back those wrong item and i want my item asap as i have ordered for my office .

The cheapside store in Preston Lancs is the worse managed store I've ever seen, there are six check outs and only one is used huge queues and customers leaving full baskets of goods on the floor and walking out, staff stood around gossiping and on their mobiles, the Capital Centre store is not much better. The staff need to be reminded that customers are paramount to employment......no customer...no employment

I bought some cooked chicken legs as a treat for my 3 dogs. They all ended up with vomitong and dioreah. My smallest dog (3KG) was affected worse. I contacted Home Bargains to inform them of the issue they told me to take my small dog to a vet and sent them a copy of the report and cost which I did. Turns out my dogs had food poisoning. All of them...... Once Home Bargains recived the vet bill etc they said they were not paying. Very Rude Collette one of the managers called me names, I recorded her I had to find out who their insurers were as Collete said they did not have an insurer....LIAR I found out who they were and send my claim through to them. These people at Home Bargains are rude and unprofessional.

The shop was really busy with lots of people in it. There were long queues but when I got to the checkout the cashier was super apologetic and really helpful.

Aviemore Home Bargains have great staff! I shop regularly in the store and have always been treated so well, they are so helpful and knowledgeable and go out of their way to make your visit a good one. I regularly buy bulk bags of sticks and collect them with a trailer, come rain or shine the staff are out helping to load up. Jenny, Gale, Willie, Roland, Ross and Irene to name a few have helped me such a lot. You have a great team there. Your staff need to be recognised for drawing the customers back in with their five star customer service.

I Visited the Archer Road Branch in Sheffield today 27th June, Richard and Isabel went above and beyond their roles to assist me and i cannot thank them enough for their patience and kindness. Home Bargains has great value in all things. Thank you Sue Mitchell.

The store Manager Holly and the young lad Jay were AMAZING !!! Brilliant customer service, possiblythe best customer service I have ever received anywhere, very helpful, friendly, chatty and both had a wicked sense of humour😂😂😂!! They both deserve recognition for their excellent customer service...definitely worth driving 45 minutes to get there !!!

Worker rude told me to stop playing when i was trying on a pair of glasses bc i need to get a pair

Yesterday in Dover branch we went to the cafe to get a coffee, we have been several times and have really been pleased with the service, but yesterday I went and stood in the queue next to a gentleman we waited and waited to be served by a young lady, first she just stood and fiddled with some paper then she started to serve a lady in from of the man she took so long taking her order it was rediculous, inbetween serving this lady she went over took a whole lot of paper of the roll blew her nose then through the paper in the sink she then took another piece of paper blew her nose again, and again threw the paper in the sink, did not wash her hands the leaned back on the sink and took a deep breath saying something about having a cold. what the hell was she behind the counter in the first place no mask on she had a thing covering her hair but thought it would be okay to have all straggley bit of hair hanging down, she then proceeded to get the ladies food ready, the man that stood in front said you would have been sacked if you acted like that when you were young which I had to agree, the girl had no name badge but she was quite thin very dark hair and wore glasses, the other really pleasant girl was blond her hair tied back and did not stop working, there was also a gentleman behind the counter he also was keeping very busy,the other times we have been there it has always been excellent, we must congratulate you on all the products you have in store, I am so sorry to have to complain,

As always my local branch in Morpeth was well stocked today, efficient staff and I found everything that I was looking for. I had read reviews about their Spray and Leave moss killer so decided to try it. It’s an extremely good price compared to similar products available and was much easier to use than other brands. A little really did go a long way !

This bottle of helium I bought from Home bargains lasted as long as my husband does in bed, terribly disappointed