Home Bargains Reviews

Absolutely disgusted with the service ive just had in your longton branch. A lad on the tills has just huffed and told me he was just closing his til with a disgusting attitude, an elderly gentleman followed me and he did the same speaking to us like absolute dirt. A young blonde girl approaches and his face lit up, said i served you earlier didnt i and percieved to serve her. When i call the lad out hi said 'give it a rest and change your attitude' i have never been spoken to like that in my life!!! Even another member of staff was shaking her head at this mans disgusting behaviour!!!!!

Home Bargains, Amesbury, Wilshire is a great store, hundreds of bargains, huge selection and wonderful staff. I would like to single out some members of staff who I believe to be outstanding. Firstly the manageress Dawn, then the garden centre lady called Laura Jane (LJ) who keeps all the plants in tip top condation. The Cafe is my favourite place, which we visit every day, the staff there are second to none, all working tirelessly to satisfy their hungry and thirsty customers. The cafe staff of Tonia, Tracy, Meghan and Sue are outstanding, working so hard to please customers. Now the one downside. Despite having hundreds of customers per day, there is only one toilet, located in the cafe area. Most of the time this toilet is occupied with one or two people waiting. There is ample space to add at least one more which would be extremely beneficial. So Alan (Area Manager), how about getting another toilet to keep your customers happy?

Jimmy from the Worksop branch is an absolute delight,polite,cheerful always talks to you.He is the reason I travel from Clowne to come here.

Had not in the shop for a month or so. And things had been moved around. So asked a young lad called Andrew to help me and my eyesight is not so good these days. He gave me some advice on certain products also. Just wanted to thank him and the company😊

Because my friend got asked for ID on medication when she is 35 which we all found pathetic she don't even look under age every were else don't ask for ID so I told my friend to go elsewhere

Visited your store in Long Eaton today, needed weedkiller, had to ask an assistant and she pointed out a few on a shelf, no choice, so took 2 and then asked for a garden rake, "oh no" was the reply "no more gardening stuff its the end of the season" WHAT! but you are putting out Halloween stuff. Get a grip, gardens do not stop growing in the middle of August, some of us garden all year round and Halloween in the middle of August. Will not bother with your store again. Wasted trip. 1 star because I got my toothpaste.

3 weeks, no delivery, no contact, emails bounce back asking for customer satisfaction, phone them they refuse to help as it's an online order and they don't take phone calls. I searched the internet for the delivery company who it turned out had passed my parcel onto a 3rd party who in turn told me a lie and now doesn't answer my calls. This is beyond bad service! I apparently can't even get my money back until the item turns up according to their website. I've asked for a refund but nobody will respond. Why do customers get annoyed? This is why!

The low star rating isn’t for products it’s for the poor actually really poor packing on the online purchases. Had one with missing items and damaged, took ages to get through to on email eventually got a refund and reordered but most of what I wanted was out of stock. Replacement order received today the box was open as only wrapping sellotape had been used which didn’t stick the box down fortunately no item missing but consider it more luck thank anything else

We ate in the café. Rachel and team are brilliant

Had a problem with my pifco headphones the staff at their Berwick on Tweed store could not have been more helpful they kept a replacement for me in the office and were so courteous. Thanks Ladies Plus I found it easy to contact them by phone so I don’t understand why someone said they couldn’t get in touch.

I fount everything I needed in the shop and then was greeted by the lovely Wayne B at the till (Sutton in Ashfield branch) Very friendly and outstanding customer service

BEWARE if you order on line, items don’t arrive, you can’t contact anyone and your left angry and out of pocket and have to waste time contacting your credit card company for a refund!

A big thank you to Abby at the Waterton store in Bridgend, who approached me with the great news that they had found money that I had dropped on a previous visit, which she promptly returned to me, it's great to know that there are still honest people. I was saddened to hear that I could not give her a cash reward, so decided to leave this review instead. The money meant a lot to me, she is a credit to your company, Thanks again Abby.

Brilliant service from Julia at the Scunthorpe branch. Thank you for going the extra mile and helping me get my garden furniture into my car.

Wyvern No staff on the floor very busy 3 tils long queues caught a person finishing 14:30 asked for an item(icebox) told out of season and 6 weeks holidays just started 👎

What's not to like? Good range of products. Good Prices Great staff.

I have recently been shopping at Bognor Store. Apart from the great products they have the staff are amazing. Kim who is a top class assistant at Home Bargains is excellent. Kim helped willingly and so polite. Top marks for Kim at Bognor.

I was there last month and today I met this lady called Kim.her service was amazing.very well spoken.l just came in the shop to buy a few things but l end up spending loads of money.she was very helpful and asist me of everything l need.she even help me to used the toilet because my Mrs was desperate.she was amazing and very helpful.just moved from Battersea to Littlehampton and from Africa but the service she gave me was amazing.she’s amazing woman and her service was great,very polite and helpful.she’s always ready to help.she holds this supper market in high esteem and she gave it all.what a great customer service.l have been in customer service for over 25years but her service was super.always smiling and always ready to help.Great customer service kim keep it up and you will be far far.lm very happy to see. Great customer service

Absolutely rubbish

went to Home Bargains last week ,inside I bumped into and old friend of mine,hes been suffering from PTSD after tackling a gunman who was robbing a nearby shop. As we were talking he became anxious and claustrophobic I took him outside for a walk to calm him down.When I got back PARKING TICKET for going over time limits explained the situation to the staff ,they couldn't care less " disgusting "