Over a year ago
They provided me with a quick response, and answered my questions one by one, with great details. Awesome!
Over a year ago
I'm absolutely furious and disappointed. I shipped ONE package with Exfreight, and it’s already over TWO WEEKS late! Now I’ve been told it might arrive in another TWO WEEKS AT BEST – that’s over ONE M... See more
Over a year ago
Natalia Navas Lopez has provided excellent service to me over a handful of shipments. She cares about the state of my shipments and is concerned on finding a resolution that is pleasing to all parties... See more
Very late delivery, no proactive communication from them. Only when I asked "has the shipment been delivered as scheduled?" did they tell me that it was delayed. This happened twice.
Based on analysis of 42 reviews rated 1-2 stars for Ex-Freight Zeta
“I paid over €1,500 for this shipping service”
“Customer service”
“I'm absolutely furious and disappointed”
“I pre-paid for door-to-door delivery, but they charged extra for residential area and tail lift ++”
“I'm absolutely furious and disappointed”
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Ex-Freight Zeta is a neutral digital freight forwarder specializing in international shipping and logistics solutions. The company leverages advanced technology to streamline the shipping process, offering transparent door-to-door pricing, instant online quoting, and efficient booking services. Founded in 2008, Ex-Freight has positioned itself as a pioneer in digital freight forwarding, providing customers with the ability to manage their shipments seamlessly. The company caters to a diverse clientele, including businesses in need of air freight, ocean freight, trucking, and specialized services such as Amazon FBA. By focusing on customer service and utilizing industry-leading technology, Ex-Freight Zeta aims to simplify logistics and enhance the shipping experience for its users.
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Reviewers consistently report positive experiences with Ex-Freight Zeta. Customers often highlight service, noelle, customer, always. A minority mention drawbacks around shipment, company, service, delivery. Overall sentiment is strongly positive with an average rating of 3.9 stars across 161 reviews.
