BBH Legal Services Ltd Reviews

Timely responses and always kept us up to date.

The whole process of buying a house took longer than I had hoped. It feels like the modern world of emails for everything can actually be as slow as the post. On the occasions where I was able to speak to someone over the phone I found them helpful, reassuring and understanding and explaining things in a way I could understand. Getting through on the phone wasn't the easiest so email ended up being the main method of communication, at least you have evidence of what was said I guess. I did find with emails that my questions weren't always answered first time so having to repeat myself to get that clarity. Having spoken to the vendor it seemed their experience of their own solicitor was very similar. Maybe it's a workload problem that causes the delays and all legal services may be in the same position. I also think that estate agents having to be a go between slows things down too with the back and forth seeking of information. With that in mind and hindsight if I did this again I'd have tried to have all my questions ready for the vendor to try and ascertain direct things such as when the electrics were last checked, have you got instructions for devices being left etc before I'd even allocated a solicitor. I don't have anything else to compare that though. We got there in the end. It took 5 months.

Quick and effective detailed information in understandable format, precise communication.

Overall the service was great and should have had 5*. However, initial communication and being allocated 3 different caseworkers in the 1st week didn’t help! Otherwise, thank you!

The conveyancers were really helpful, responded quickly to emails and phone calls, and we're very proactive when we ran into issues in the house chain.

great job on our renortgage and quick to reply to queries

Have used BBH previously for a house sale so didn’t hesitate to use them again to sell my house and the purchase of a new one.

Made writing my Will simple and covered all eventualities. Quick to respond to emails and friendly. Didn't speak in too much legal jargon so I understood the process fully throughout.

The team were friendly and approachable and it all went smoothly

Great service from start to finish

Quick and efficient

Standard service, can neither complain or praise.

Very professional and reliable service provider. Friendly and helpful kept us updated on reports and gave and explained help when needed .No issues at all definitely recommend .Great service thank you

Really happy with the service provided and especially Emma Thomas. Was very efficient and prompt with correspondence, would very highly recommend.

Unimpressed to be landed with a ‘surprise’ additional £1400 fee to ‘pay now or don’t’ complete. Felt poor, lack of attention to important detail, no one likes to be landed with an unexpected and unplanned additional cost?!

Everything went through fairy slickly. But a little more information and some more regularity to the updates would have made me a little more confident.

Great communication between. Remortgaging was very smooth

Staff very helpful and friendly and explained what I did not understand

Responsive helpful and excellent communication

Excellent company, have used them for many years, extremely diligent and professional.