auto car Reviews

Expérience nickel avec AutoUnion Casablanca Récupération de la voiture avec l'agent Badr Aissaoui : bon accueil , vérification du véhicule et du contrat OK (véhicule en très bon état ) Retour du véhicule avec l'agent Yassine Elhachimi : bon arrangement pour l'heure et l'endroit , vérif du véhicule OK . Rien a dire , je recommande fortement Contact avec WhatsApp m'arrangeait très bien

Nous avions réservé une voiture a l'aeroport de Corfou a notre arrivé pas de voiture , l'agence nous dit que nous n"étions pas là a l'heure prévue donc ils ont reloué la voiture et aucune autre de disponible, nous avons du prendre un taxi pour nous rendre a l'hotel (45€) louer une autre voiture pres de l'hotel (250€) et prendre un autre taxi lors de notre départ (45€), , nous avions transmis le numéro du vol, l'agence ne veux rien savoir, je vais donc faire appel a mon avocat

I hired a car for almost the whole of August. I paid for a compact car and I was given a Nissan Micra (lowest spec possible - ie cranks for the windows in a 2020-2021 model....) I mentioned this multiple times...they tried to convince me that this was the right car and when finally accepted that it was not they told me that because it had 5 doors (instead of the 3 door I paid for) it was not considered a downgrade! I found the response 'interesting' and decided not worth pursuing further...just avoid them for now on..

Abholung in Volos Flughafen unkompliziert. Schnell die üblichen Formalien an einem Klapptisch vor dem Gebäude erledigt. Sie haben nicht versucht, uns weitere Versicherungen aufzuschwätzen (gebucht mit Sunny Cars). Danach 50m rüber zum Parkplatz. Das Auto (VW Golf Blue Motion) hatte schon fast 100.000 km, fleckige Sitze, Kratzer überall, die Reifen ziemlich abgefahren, der Tank war nur zu einem Drittel voll. All das war aber während des Urlaubs und bei der Rückgabe kein Problem. Deshalb unterm Strich positive, entspannte Erfahrung.

Escribo la presente reseña para desmentir un malentendido que escribí el día seis de agosto... En el cual referencia de un mercedes e 250 que había señalado... Y por diversos motivos no llege a comprarle.. Decir que lo señale y esta señal se me fue devuelta... La compra la hice en autounion de Peligros ...Granada y que el vendedor ... Se llama Rafa... Solo disculparme...

Unbelievable dealership! Go above and beyond with no pressure sales! Great vehicle with a very fair price and great trade in offer! No doc fees savings with a superb extended warranty package! Jim and staff are great to work with A+

Avevamo prenotato auto con Auto Europe con la tariffa "zero franchigia" A Kalamata l'addetto non ha riconosciuto questa clausola, seppure scritta chiaramente sul voucher, costringendoci ad accettare un noleggio con franchigia a nostro carico. Di fronte alle nostre proteste ci poneva un aut-aut per cui o accettavamo quanto da lui asserito o non ci consegnava il veicolo. Dopo un mese, a fronte del nostro reclamo, Auto Union ammette il disguido ma non ci riconosce la differenza di costi (quasi 150 euro) tra le due tariffe omaggiandoci di un futuro upgrade. DA evitare in maniera assoluta

Was supposed to be met at the airport - didn't happen. Came and picked us up 15 minutes after calling them. I booked using debit card information but as I didn't also have a credit card I was charged an extra 28€ per day in added insurance. Was handed a different car than reserved. Didn't even mention it before a asked why she was listing scratches on a car that I didn't reserve. Called it a upgrade - Octavia to Zafira...? And they somehow have top rating on discovercars...? Update: Somehow on the bill the additional charge was only 11€ per day. But in addition, there was no one at the office to hand over the car to and I had to walk (short walk though) back to the airport. Update: Never mind the 11€, my card was charged 200€ extra. Just doesn't say that on the invoice which by the way doesn't match the reservation at all. JFC!! Update: Reply: "Our representatives made an exception for you and accepted your debit card, however, in that case the suggested to purchase Full Damage Waiver, so the excess amount won't be needed. They blocked a secutity deposit, which must be unblocked by now." Not suggested; Forced. And even so, NOT TRUE. FDW was already purchased so on the invoice the stolen amount is just put into the main rent line. You don't think I looked at the invoice?? And that single line isn't even calculated correctly. The amount is just jammed in there... No, there is no blocked/unblocked amount. It would be much better if you didn't reply at all...

If I could put less stars I would. I paid for an estate car that would fit 4 of us and our luggage. You provided a peugot 206 which was OBVIOUSLY far too small. You left us with no car for 10 days. When I try to claim a refund you claim that I did not pick up the car so will not refund my money. This was all your fault for trying to give me a car that was much less than I paid for. You obviously think this behaviour is acceptable but it is not. As I will not pay hundreds of pounds for something I did not get then I will be taking further action. You are a disgusting company.

VERY DECEIVING We rent a POLO volswagen,new model,and we received à MICRA from 2016,with left indicators outstanding (noted) and rust ,with a very small engine, we were at 75km/h on the motorways . I thought Wisecars and Auto Union serious,that's not the case !

DO NOT BOOK FROM THEM!!!! They ruined my vacation, didnt respect the voucher i order from their site online. Not worth the low price and your mental peace! Bad bad company!

We booked car hire through EasyJet with Auto Union. Someone from Auto Union was supposed to meet us at Kefalonia airport. They did not, despite the fact they had our flight details and they can see planes landing out the window - apparently it was my fault the flight was 30 minutes early! I had to ring their head office in Athens to find out what was going on and actually get someone to come and find us. We were charged extra insurance and given a car that was far too small, not what we had ordered. It was so tiny it could barely get up the hill to our villa. On return, we were told the car was dirty (having already told us we had paid extra for insurance) which it was not. I dusted off the seats and the employee refused to even look inside the car. He then charged an extra E83 for cleaning which was totally outrageous and a total rip off. NEVER EVER use this company. I have also complained directly to Auto Union and to EasyJet.

Auto gemietet in Thessaloniki. Auto erlitt Hagel Schaden. Man hat uns massiv genötigt 700€ zu bezahlen trotz Vollkasko! Bitte fallen Sie nicht auf dise Betrüger herein und mieten Sie wo anders Ihr Auto!

Unfortunately, they cheat when returning the car. Additional cleaning for 70 euros or damaged items indicated upon receipt is a common practice. Be careful.

AutoUnion in Samos was really good and we used them twice with good new cars with air conditioning. Recomend

Very good service by autoUnion Kefalonia airport. A too small car was wating for us, family with 2 big children. The owner did everything to give us an upgraded car. Thank you. Fam Vendrig

Ho affittato una Panda all'aeroporto di Kos circa alle 23,30 del 10 Luglio 2021 e per 14 giorni per una bella spesa di E.640,00.Cosegnatami la macchina noto subito che non viene consegnata con il pieno,ma con i 3/4.Va bene,la riconsegnero' cosi.Al mattino mi accorgo che la macchina ha oltre 68.000Km ,la vernice stinta dal sole,macchiata nei sedili,logora in alcune parti,Fanali anteriori ossidati dal tempo,spazzole tergi rotte,pomello cambio logoro.Vari rumori meccanici...Insomma da eliminare da una flotta di una ditta di prestigio

Rubbish Albi's working there. No manners and come out with threatening behaviour. Took money but had engine fault and said we dont deal with engines and try to send me to a garage to get it fixed. DO NOT USE THESE CAR DEALERS.

Albanian scamming sales people. John the sales person said he takes underhanders ( money from people) to sort matters out like making inspection report and even making the job look bad!!! This is what Albanians do . Do not buy your cars from here. Over charged me and then threatened me he will rip my head open and they all ganged up on me.

Ich habe in Griechenland viermal einen Mietwagen von AutoUnion gebucht. Die Autos waren immer im Vergleich zu anderen Autovermiertern sehr einfach (billigste Modelle) und in mäßigem Zustand. Dafür klappte die Abwicklung (Abholung/Rückgabe) ohne Komplikationen. Mit der Mietstation Korfu Airport war ich jedoch nicht zufrieden. Es gab zwar bei der Abholung ein kostenloses Upgrade, weil das gebuchte Fahrzeug nicht zur Verfügung stand. Allerdings war das Fahrzeug in schlechtem Zustand. Mindestens ein Dutzend Schäden konnte man zählen. Darunter eine stark eingedellte Tür hinten rechts. Eigentlich vermietet man so ein Auto nicht. Bei der Rückgabe passierte dann etwas Dreistes: Der Mitarbeiter von AutoUnion schaute bei der Begutachtung des Autos gezielt auf die Stoßstange und stieß einen theatralischen Laut aus. Er meinte, dort einen neuen Schaden entdeckt zu haben. Tatsächlich handelte es sich um einen Kratzer (keine Delle o.ä.), der bereits vor Anmietung (wie das Dutzend anderer Schäden) vorhanden war. Bei der Abholung wurde dieser Kratzer wegen Geringfügigkeit gar nicht erst notiert. Eine gute Gelegenheit also, bei der Rückgabe einen Versicherungsschaden geltend zu machen. Ich wies darauf hin, dass ich den Kratzer nicht verursacht habe. Ob nun tatsächlich ein Schaden gemeldet wurde, ist mir nicht bekannt. Wirtschaftlich spielt es für mich auch keine Rolle, da der Wagen vollkasko ohne SB versichert war. Ich bin von dem Verhalten des Mitarbeiters so entsetzt, dass ich beim nächsten Griechenland-Aufenthalt nicht mehr bei Autounion buchen werden. Auch die aufgrund der Pandemie wirtschaftlich schwierige Lage der Autovermiter rechtfertigt nicht so ein Verhalten.