Tablet Hotels is a specialized online platform that focuses on booking luxury and boutique hotels around the world. Catering primarily to discerning travelers seeking unique and high-quality accommodations, the company offers a curated selection of properties that emphasize distinctive design and personalized service. Customers can browse a wide range of verified hotel reviews, ensuring they make informed decisions when selecting their ideal stay. In addition to providing comprehensive hotel listings, Tablet Hotels guarantees competitive pricing and concierge-level service to enhance the overall booking experience. The platform is designed for those who prioritize memorable experiences over standard lodging, making it a go-to resource for travelers looking to explore the best boutique hotels available. With a commitment to quality and customer satisfaction, Tablet Hotels positions itself as a trusted choice for luxury travelers.
Tablet Hotels garners high praise from users, with many highlighting its excellent customer service and curated selection of unique accommodations. Reviewers frequently mention the app's reliability and the helpfulness of the reservations team, especially for last-minute bookings.
Customers appreciate the variety of hotel options and the perks associated with Tablet+, which enhance their travel experiences. However, some negative feedback arises from issues related to specific hotel bookings, with complaints about poor conditions at certain properties and concerns over the handling of negative reviews. Despite these criticisms, the overall sentiment remains overwhelmingly positive, reflecting a strong preference for Tablet Hotels as a go-to travel resource.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 255 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Oct 2023.
| Month | Average | Reviews |
|---|---|---|
| Nov 22 | 5.0 | 2 |
| Dec 22 | — | 0 |
| Jan 23 | — | 0 |
| Feb 23 | 5.0 | 1 |
| Mar 23 | — | 0 |
| Apr 23 | 5.0 | 1 |
| May 23 | 5.0 | 1 |
| Jun 23 | 5.0 | 1 |
| Jul 23 | — | 0 |
| Aug 23 | — | 0 |
| Sep 23 | 3.0 | 2 |
| Oct 23 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 255 most recent reviews.
“Lastly the customer service is amazing and it’s such a reassurance to have someone you know you can go to when you mi...”
“I booked a hotel through tablet and it was so bad we couldn’t stay”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 255 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.1 out of 5 (good) | −1% | 1,014 |
Bottom line: Tablet Hotels is #4 of 5 on overall rating in this group. On website & app, Audley Travel scores higher (5.0 vs 4.6).
255 reviews of Tablet Hotels. Filter by what matters to you.
I have been using Tablet for five years now and Love them! They have the best selection of hotels and always give me personal service and attention when required. They are like a friend to me when I am away.
geat site- wonderful hotels and excellent service it's always my first stop when im planning a trip
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The reason i love Tablet is because I know that I can ALWAYS trust their recommendations. I have stayed in the most fabulous hotels and returned to them over and over again because of Tablets accurate descriptions. Most hotel booking sites are there simply to offer a booking service but with Tablet i feel that someones checking things out for me and 'got my back'
I've stopped booking with Tablet because I almost always find a better price elsewhere and don't find the Plus Privileges to be worth the extra cost. Out of the several Tablet stays I've had, I have not once received a room upgrade (I realize this isn't guaranteed, but seems falsely touted as a likely possibility on the site). The other benefits, varying from hotel to hotel, generally are a cheap throw-ins; I'd rather save on the booking cost than to get a miniature box of chocolates or a free glass of prosecco at the hotel bar. At Mama Shelter Marseille, the complementary cocktail turned out to be a cheap and syrupy punch that was not only NOT listed on their own bar menu, but furthermore something I would never want to order. Le Pigalle in Paris didn't even have record of us having Plus Privileges, which turned into an awkward negotiation with the manager to get a free croissant and juice for breakfast. I will say the included breakfast buffet at Miss Clara in Stockholm was fabulous, and in a rare instance worth the extra cost to book through Tablet. I think Tablet has an enjoyable website experience and I often reference their curation choices when booking travel, but no longer use their booking services.
I've been using Tablet for many years now and their hotel selections take the guesswork out of traveling. I know the hotels will be as described and most importantly to me they won't be sterile, corporate boxes. If you like local experiences, comfort with a dash of quirkiness, and good old fashioned hospitality you'll love the Tablet selections as well as the ease of the booking experience. Terrific follow up and customer service including finding me a room on arrival when I forgot to make a reservation in a sold-out Manhattan.
Using Tablet Hotels has all the benefits of booking online -- streamlined, speedy -- combined with those of a boutique travel agent, who vets and recommends hotels and is available to help out if anything in the online process goes awry. I really appreciate the way they are immediately responsive.
I’ve used Tablet for several years and would definitely recommend them for the stule of the hotels they offer and the excellent service they provide. Being a Tablet Plus member, I appreciate the extras such as upgrades and late check outs. I would definitely recommend.
I have been using tablet hotels for more than 5 years now and definitely enjoy the selection of hotels, support service (the few times I had a problem with booking or the hotel they have been very helpful) and the benefits of tablet+ membership.
Tablet Hotels is a specialized online platform that focuses on booking luxury and boutique hotels around the world. Catering primarily to discerning travelers seeking unique and high-quality accommodations, the company offers a curated selection of properties that emphasize distinctive design and personalized service. Customers can browse a wide range of verified hotel reviews, ensuring they make informed decisions when selecting their ideal stay. In addition to providing comprehensive hotel listings, Tablet Hotels guarantees competitive pricing and concierge-level service to enhance the overall booking experience. The platform is designed for those who prioritize memorable experiences over standard lodging, making it a go-to resource for travelers looking to explore the best boutique hotels available. With a commitment to quality and customer satisfaction, Tablet Hotels positions itself as a trusted choice for luxury travelers.
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