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Review summary
Audley Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
I want to heavily recommend using Audley Travel. My step-father and I used their service for a trip to New Zealand and neither of us could commend this company enough. We were connected with a great women, Keila, who was so incredibly insightful and helpful in our planning. It was extremely comforting knowing that our trip was in the hands of someone so bright. Everything worked out perfectly for us. The trip ended up being my favorite trip of my life because of her help. My step-dad texted me a couple of days ago about the trip and he was so grateful. He was still in awe a week after we returned home. Anyways, I loved the trip that Audley gave us and all of the insights that helped us along the way.
We contacted Zac last year to enquire about a trip to Canada . We had teams/zoom discussions to share ideas about what we would like to do . Zac listened to us and got it spot on! Zac created our itinerary, which included a detailed step by step guide to where to be when … absolutely brilliant , thank you Zac, everything was just perfect !
We have just booked our dream holiday to visit Alaska, take the Rocky Mountaineer train and do a cruise. Leo has been amazing as a travel advisor and has expert knowledge in this field to guide us and has taken lots of time to tailor our trip to ensure we have the best experience. The itinerary looks incredible ... I felt he genuinely cares in making sure he helps to create our trip of a lifetime! We can't wait to go next year and would highly recommend Audley Travel and Leo for the Canada region.
This is our second time using Audley to help us navigate a wonderful vacation. Last year we enjoyed Canada, this year we tipped our toes into Europe, and headed to Ireland! Lydia was exceptional! We have two older girls and are an active family who loves to enjoy the outside and dine! She helped us balance both of those requests seamlessly. We kayaked by castles, walked the Cliffs of Moher, walked to waterfalls, biked through Dublin, and never stopped smiling at the beauty around us! Once we were ready to relax we had reservations for dinner and each place was unique and delicious! Thank you Lydia for helping to make our dream holiday a reality!
Caroline was very helpful and answered all our questions. After our trip had been cancelled last year the good service meant we stayed and rebooked through Audley. The trip was great the boat crew were lovely, cabins spacious, food fabulous and the expedition team knowledgeable. Saw all we hoped for with walrus and polar bear sightings.
This is the second trip we have booked with Audley. Our last trip was to Italy and we were extremely pleased. This time around we worked with Michael Waxman to plan a visit to the National Parks and Monuments in Utah as well as the Grand Canyon. It was a perfectly planned trip from start to finish. We could not have done it without his insights in terms of sequencing, what to see and where to stay. He organized several outings with specialists that we would not have easily encountered and highlighted each park's famous features including the difficulty level for the various hikes. Audley provided us with great information about where to eat and met our requests regarding level of accommodations. The trip encompassed the perfect balance of physical activity, sightseeing and relaxation.
Archaeologist's Dream – 2025 Egypt (Giza-Abu Simbel)
*May 15-25th*
Elite Boutique Hotel next to the pyramids
Excellent service and rebranded within the first few moments to Mustafa and Fatima.
We felt safe the whole time in every place.
The guides were both knowledgeable and determined to provide the best experience possible as intuitive hosts. We felt the culture of service and compassion throughout our time traveling upriver from Cairo to Abu Simbel. I was personally blown away by the detailed explanations of the reliefs and descriptions of the countless artisan designed story panels and sculptures throughout the entire experience and fell in love with all the spirits and living people we encountered.
While in Giza, Abdel the Egyptologist and our driver Muhamed were absolutely amazing. I specifically enjoyed riding the streets of Cairo and being in awe of the intricacies of daily travel here. Pedestrian games of “Frogger” was the best approximation provided by one of our reps that played out for us on a real-life stage. The sheer depth of culture here astonishes all who traverse the limitless thresholds within the city streets, temples, and tombs alike.
Abdel’s depth of knowledge encompasses millennia of human culture and through him around each turn, all statues had a story to tell regardless of their inclusion in the official itinerary. It seemed that the magic would not cease no matter the length of time spent immersed amongst the friendly, courageous, strong, and resilient people.
Transitioning to Luxor was like a dream for me complete with jasmine flowers presented as gifts from my lovely new friend Aya whilst enjoying the Nile bank view of the valley of the kings, queens, and nobles. As someone who gifts flowers often everywhere, the gift of appreciation and love overwhelmed.
Our amazing guides Nermeen Milad and Abanoub in Luxor provided a rich experience and their awareness of our needs continued the great service we had come to know and love. I specifically enjoyed their joyful appreciation of my personality out of the many gifts bestowed.
The amazing Luxor portion of this adventure was a tough one to leave behind, but the transport by road to Aswan was possibly my most favorite part of the entire experience. I love to immerse myself in cultures and this 5-hour/several stop trip really allowed for the feeling you want as you witness the day-to-day activities of the locals for miles in various landscapes and population zones. It may seem funny or even silly, but I loved the 335 or so speed humps along that part of the trip as that afforded the true feeling of an archeologist adventure experience.
Arriving in Aswan, we were immediately greeted by our resort hotel Movenpick shining like a jewel on an island in the center of the Nile. The travel shifted to small boat only for the remaining few days to my amazement and surprise. The views during this leg of the journey were exquisite and overwhelming to a degree I had not felt previously. Our guide Nesreen really was a jewel herself and her rich knowledge and lifelong devotion to this area was immediately noticeable. Her heart and knowledge opened doors to some intense healing that I desperately needed and I felt immediately like family.
Leaving Aswan was almost impossible, but we were whisked away to a series of flights that allowed us to visit my favorite temple of the entire itinerary in Abu Simbel. Nefertari and her temple filled me with an overwhelming sense of love, honor, and respect that has lasted months and seems to grow with each day instead of diminishing.
Leaving again was painful as I fell in love while in Egypt with the river and culture. The experience left an indelible mark that will last my entire life and those with whom I share the stories and culminated in a reset of my entire system mind, body, spirit.
Please do not hesitate to trust Emico and Audley for all your travel needs in the future,
Thank you Audley!
Hector delCampo
Audley Travel provided exceptional service for our first family vacation abroad! As our senior country specialist, Lily Cohen was very responsive, timely, and attentive every step of the way. We asked her to plan a family adventure to the capitals and countryside of England, Scotland, and Ireland. In addition to her suggested tours and excursions, we had several specific places we wanted to see, some of which were off the beaten path and less common requests. Lily thoughtfully and carefully planned our itinerary that was customized to our family's interests and needs. Based on our experience, we highly recommend Audley Travel for a high-quality and low-stress travel experience!
Caroline at Audley travel did a fantastic job organising our artic cruise. We wanted excellent accommodation and food and we certainly got that. The wildlife and scenery were wonderful and we had the most amazing polar bear experience.
Audley send their people on the trips so they can provide an expert view of what to expect and tailor a holiday that meets your expectations. Therefore Caroline was a real expert on the polar regions and this helped us enormously when choosing the trip.
Caroline sent lots of detailed information about the trip in the build up and the whole holiday worked like clockwork. Audley couldn’t have anymore and I would certainly recommend them.
The trip was great because of the crew excelling by taking us further north than any previous cruises with Swan Hellenic and giving us close up views of a polar bear eating a dead whale. the food and catering with of a ver high standard. All the arrangements were as we had hoped for. The dining was set out to enable us to mix with others on the trip. great evening entertainment.
We booked with Audley Travel for a trip of a lifetime to Malaysia
We booked with Audley Travel for a trip to Malaysia and Borneo. Our trip and itinerary was arranged by our country specialist David Walters which was very detailed and gave us all the information we needed to be in the right places at the right times. The local staff and guides arranged for our activities were very knowledgeable and only too happy to go the extra mile to ensure we had a good time. David himself was very thorough in his arranging of our trip and it really felt like he cared that we had a great time which we really did! We would definitely use Audley Travel again for another adventure and recommend to others.
Leo Montavoci acted as our personal travel advisor for our trip to British Columbia and Alberta. He did a fantastic job and made our trip such a memorable one. Leo made all of our travel and accommodation arrangements, recommending hotels, tours and places of interest to visit. We had a number of calls with Leo to help discuss and plan our holiday, including a thorough call prior to travel to confirm all details. This was one of our best travel experiences and I would highly recommend Leo and Audley Travel.
Tom Wilkinson at Audley acted as our personal travel agent for our safari to Tanzania and Kenya. He did a fabulous job and made our safari memorable beyond words. He made all the arrangements, including air transportation. He kept in constant contact with us via phone, email, and teams. He explained our safari in detail before departure and contacted us again afterwords to find out what could have been better. All in all this was one of the best travel experiences we have ever had.
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