always
a lot of good hotels, and excellent support!!

Tablet Hotels is a specialized online platform that focuses on booking luxury and boutique hotels around the world. Catering primarily to discerning travelers seeking unique and high-quality accommodations, the company offers a curated selection of properties that emphasize distinctive design and personalized service. Customers can browse a wide range of verified hotel reviews, ensuring they make informed decisions when selecting their ideal stay. In addition to providing comprehensive hotel listings, Tablet Hotels guarantees competitive pricing and concierge-level service to enhance the overall booking experience. The platform is designed for those who prioritize memorable experiences over standard lodging, making it a go-to resource for travelers looking to explore the best boutique hotels available. With a commitment to quality and customer satisfaction, Tablet Hotels positions itself as a trusted choice for luxury travelers.
Tablet Hotels garners high praise from users, with many highlighting its excellent customer service and curated selection of unique accommodations. Reviewers frequently mention the app's reliability and the helpfulness of the reservations team, especially for last-minute bookings.
Customers appreciate the variety of hotel options and the perks associated with Tablet+, which enhance their travel experiences. However, some negative feedback arises from issues related to specific hotel bookings, with complaints about poor conditions at certain properties and concerns over the handling of negative reviews. Despite these criticisms, the overall sentiment remains overwhelmingly positive, reflecting a strong preference for Tablet Hotels as a go-to travel resource.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 255 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Oct 2023.
| Month | Average | Reviews |
|---|---|---|
| Nov 22 | 5.0 | 2 |
| Dec 22 | — | 0 |
| Jan 23 | — | 0 |
| Feb 23 | 5.0 | 1 |
| Mar 23 | — | 0 |
| Apr 23 | 5.0 | 1 |
| May 23 | 5.0 | 1 |
| Jun 23 | 5.0 | 1 |
| Jul 23 | — | 0 |
| Aug 23 | — | 0 |
| Sep 23 | 3.0 | 2 |
| Oct 23 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 255 most recent reviews.
“Lastly the customer service is amazing and it’s such a reassurance to have someone you know you can go to when you mi...”
“I booked a hotel through tablet and it was so bad we couldn’t stay”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 255 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.1 out of 5 (good) | −1% | 1,014 |
Bottom line: Tablet Hotels is #4 of 5 on overall rating in this group. On website & app, Audley Travel scores higher (5.0 vs 4.6).
255 reviews of Tablet Hotels. Filter by what matters to you.
I live Tablet hotel. I find the whole experience from finding a hotel to booking it a delight in itself with their app. The hotels I’ve booked have always been fantastic and a far cry from boring hotel chains. After a few successful booking I actually subscribed to Tablet Plus and found the personal details it gives made it worthwhile. I recommend Tablet whenever I can. Love it!
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I have used Tablet for nearly 10 years now. love the selection and the many benefits of Tablet plus but most of all the fabulous customer service. You actually deal with a real person who normally sorts whatever it is out in a flash.
When in doubt, book through Tablet. The hotels have been screened, so no bad surprises. Inevitably with Tablet, the surprises are great ones. We have found some real gems travelling with Tablet. Renewed my membership for another year. Wouldn't want to travel without them.
Tablet have always been great to deal with. I know that I can trust the ratings of any hotel listed on their site; it's typically the first site I go to when I start researching hotels in places I will be travelling to, and it is usually the site I end up booking on.
Tablet has good hotels and I like the upgrades they offer (based on availability) for members. The website is easy to use. Properties in a particular location can be seen as a list or on a map. I had to contact Customer Service some time ago... don't remember the issue... and they were responsive and helpful. Thumbs up for Tablet.
I find Tablet to be a big help when planning my vacation. There wonderful pics of the hotels and their amenities help me make tough decisions as to what destination I altimately choose. They have also gone out of their way several times in reaching out to properties that were new and they did not have all the facts posted. One in priticular was Vina Vik a new South American hotel; I could not get in touch with them. They called the hotel and then call me back with the anwser to my question, even before I had booked the reservation. When I work with Tablet I really feel they have my back and will go out of their way to help me if my trip takes an unexpected turn.
It is a unique and valuable hotel aggregator.
Tablet Hotels is best of class... the quality of the curation of their product, regardless of market chosen, is simply unbeatable. I have been a Tablet Plus member for years, have booked nearly 100 hotels and their consistency of product and presentation is fantastic. And their Customer Service function is absolutely terrific. A wonderful travel brand.
The photos make the hotels look beautiful and luxurious while the descriptions stress the positives and portray a chic and elegant lifestyle for a price that seems very reasonable.However there is rarely an honest description of the negatives - noise, location, rooms the size of broom cupboards, bathrooms so badly designed that they are virtually unusable - and quality control seems nonexistent. Complaints about bad experiences are blown off yet the site continues to list some really bad hotels. About half of the places we booked through this site were significantly less good than site suggested and some were downright dreadful. Tablet Plus sounds good but the same “extras” are often included for the same basic price on other sites. Take home message - really good hotels are expensive and if it seems cheap it will be. Other sites for top end hotels are much better.
Tablet Hotels is a specialized online platform that focuses on booking luxury and boutique hotels around the world. Catering primarily to discerning travelers seeking unique and high-quality accommodations, the company offers a curated selection of properties that emphasize distinctive design and personalized service. Customers can browse a wide range of verified hotel reviews, ensuring they make informed decisions when selecting their ideal stay. In addition to providing comprehensive hotel listings, Tablet Hotels guarantees competitive pricing and concierge-level service to enhance the overall booking experience. The platform is designed for those who prioritize memorable experiences over standard lodging, making it a go-to resource for travelers looking to explore the best boutique hotels available. With a commitment to quality and customer satisfaction, Tablet Hotels positions itself as a trusted choice for luxury travelers.
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