Tablet Hotels is a specialized online platform that focuses on booking luxury and boutique hotels around the world. Catering primarily to discerning travelers seeking unique and high-quality accommodations, the company offers a curated selection of properties that emphasize distinctive design and personalized service. Customers can browse a wide range of verified hotel reviews, ensuring they make informed decisions when selecting their ideal stay. In addition to providing comprehensive hotel listings, Tablet Hotels guarantees competitive pricing and concierge-level service to enhance the overall booking experience. The platform is designed for those who prioritize memorable experiences over standard lodging, making it a go-to resource for travelers looking to explore the best boutique hotels available. With a commitment to quality and customer satisfaction, Tablet Hotels positions itself as a trusted choice for luxury travelers.
Tablet Hotels garners high praise from users, with many highlighting its excellent customer service and curated selection of unique accommodations. Reviewers frequently mention the app's reliability and the helpfulness of the reservations team, especially for last-minute bookings.
Customers appreciate the variety of hotel options and the perks associated with Tablet+, which enhance their travel experiences. However, some negative feedback arises from issues related to specific hotel bookings, with complaints about poor conditions at certain properties and concerns over the handling of negative reviews. Despite these criticisms, the overall sentiment remains overwhelmingly positive, reflecting a strong preference for Tablet Hotels as a go-to travel resource.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 255 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Oct 2023.
| Month | Average | Reviews |
|---|---|---|
| Nov 22 | 5.0 | 2 |
| Dec 22 | — | 0 |
| Jan 23 | — | 0 |
| Feb 23 | 5.0 | 1 |
| Mar 23 | — | 0 |
| Apr 23 | 5.0 | 1 |
| May 23 | 5.0 | 1 |
| Jun 23 | 5.0 | 1 |
| Jul 23 | — | 0 |
| Aug 23 | — | 0 |
| Sep 23 | 3.0 | 2 |
| Oct 23 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 255 most recent reviews.
“Lastly the customer service is amazing and it’s such a reassurance to have someone you know you can go to when you mi...”
“I booked a hotel through tablet and it was so bad we couldn’t stay”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 255 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.1 out of 5 (good) | −1% | 1,014 |
Bottom line: Tablet Hotels is #4 of 5 on overall rating in this group. On website & app, Audley Travel scores higher (5.0 vs 4.6).
255 reviews of Tablet Hotels. Filter by what matters to you.
I know that if I book through tablet I will be happy! I totally Love all tablet hotels I visited !!! I strongly recommend tablet! Being a tablet member is even better.... ! Wish I could travel more often .
Had an initial hiccup with a membership payment, dealt with in the most prompt manner - really great customer service. Deals are definitely much better than what is available on all other booking sites!
have been here to eat great food and service but if you want to smoke a cigarette you have to walk out of the property although they have a lovely garden!!!!
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DO NOT TRUST TABLET. I was a Tablet Plus Member almost since it started. Now that it's been bought by I believe, Trip Advisor, it's become a sham. I've now stayed in four "Tablet" hotels within the past year, from Copenhagen to Greece to Jenner, CA and was shocked at the discrepancy of the reviews versus the reality. Obviously NO ONE visits the hotels to verify they're up to any standard, and Tablet just keeps adding hotels to share the profit. I will never trust Tablet again.
I trust their choice fir
Ive never been disappointed in a choice made through Tablet Hotels, and any time i have had a problem, their customer service has taken care of it, and me, right away! Its always fun to find new places in new cities, and their editing helps make the right choice.
The best in the business - this team doesn't stop supporting its clients after the sale - it won't stop caring until the trip is completed. You are probably going to like the great hotels they suggest - but you are more likely to love this amazing team. (I have been a customer since 2008...)
Tablet Hotels is a specialized online platform that focuses on booking luxury and boutique hotels around the world. Catering primarily to discerning travelers seeking unique and high-quality accommodations, the company offers a curated selection of properties that emphasize distinctive design and personalized service. Customers can browse a wide range of verified hotel reviews, ensuring they make informed decisions when selecting their ideal stay. In addition to providing comprehensive hotel listings, Tablet Hotels guarantees competitive pricing and concierge-level service to enhance the overall booking experience. The platform is designed for those who prioritize memorable experiences over standard lodging, making it a go-to resource for travelers looking to explore the best boutique hotels available. With a commitment to quality and customer satisfaction, Tablet Hotels positions itself as a trusted choice for luxury travelers.
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