Dois mieux faire
Bonjour J'édite mon message précédent car le service client à réussi à arranger la situation. merci à eux En espérant que je puisse réserver plus facilement si je dois réserver avec eux de nouveau Merci

Tablet Hotels is a specialized online platform that focuses on booking luxury and boutique hotels around the world. Catering primarily to discerning travelers seeking unique and high-quality accommodations, the company offers a curated selection of properties that emphasize distinctive design and personalized service. Customers can browse a wide range of verified hotel reviews, ensuring they make informed decisions when selecting their ideal stay. In addition to providing comprehensive hotel listings, Tablet Hotels guarantees competitive pricing and concierge-level service to enhance the overall booking experience. The platform is designed for those who prioritize memorable experiences over standard lodging, making it a go-to resource for travelers looking to explore the best boutique hotels available. With a commitment to quality and customer satisfaction, Tablet Hotels positions itself as a trusted choice for luxury travelers.
Tablet Hotels garners high praise from users, with many highlighting its excellent customer service and curated selection of unique accommodations. Reviewers frequently mention the app's reliability and the helpfulness of the reservations team, especially for last-minute bookings.
Customers appreciate the variety of hotel options and the perks associated with Tablet+, which enhance their travel experiences. However, some negative feedback arises from issues related to specific hotel bookings, with complaints about poor conditions at certain properties and concerns over the handling of negative reviews. Despite these criticisms, the overall sentiment remains overwhelmingly positive, reflecting a strong preference for Tablet Hotels as a go-to travel resource.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 255 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Oct 2023.
| Month | Average | Reviews |
|---|---|---|
| Nov 22 | 5.0 | 2 |
| Dec 22 | — | 0 |
| Jan 23 | — | 0 |
| Feb 23 | 5.0 | 1 |
| Mar 23 | — | 0 |
| Apr 23 | 5.0 | 1 |
| May 23 | 5.0 | 1 |
| Jun 23 | 5.0 | 1 |
| Jul 23 | — | 0 |
| Aug 23 | — | 0 |
| Sep 23 | 3.0 | 2 |
| Oct 23 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 255 most recent reviews.
“Lastly the customer service is amazing and it’s such a reassurance to have someone you know you can go to when you mi...”
“I booked a hotel through tablet and it was so bad we couldn’t stay”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 255 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.1 out of 5 (good) | −1% | 1,014 |
Bottom line: Tablet Hotels is #4 of 5 on overall rating in this group. On website & app, Audley Travel scores higher (5.0 vs 4.6).
255 reviews of Tablet Hotels. Filter by what matters to you.
Bonjour J'édite mon message précédent car le service client à réussi à arranger la situation. merci à eux En espérant que je puisse réserver plus facilement si je dois réserver avec eux de nouveau Merci
Needing to cancel on short notice owing to a medical consideration the hotel had ZERO interest in being accommodating, not even bothering to respond directly to my request. I will say that the service agent was more than OK, but the Box Hotel, nope.
I am a longtime PLUS paying customer of Tablet Hotels. While it has been my go to site for hotel bookings for years (because of the curated selection), I was disappointed last week when I booked a hotel for Rome that I was sent a confirmation email for (they had my credit card data on file) and then I found out a day or two before arrival that it was cancelled due to the payment details not going through. I suspect this was because my credit card had changed (new number from AMEX) but somehow they sent a confirmation (usually this happens after payment goes through!) and then the hotel cancelled my booking. I found out via email (that I don't check promptly out of habit) yet I was surprised that neither Tablet nor the hotel tried to call me on my mobile number that I always provide. As a paying customer with loads of previous bookings via Tablet that was the least they could do!
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I've stopped booking with Tablet because I almost always find a better price elsewhere and don't find the Plus Privileges to be worth the extra cost. Out of the several Tablet stays I've had, I have not once received a room upgrade (I realize this isn't guaranteed, but seems falsely touted as a likely possibility on the site). The other benefits, varying from hotel to hotel, generally are a cheap throw-ins; I'd rather save on the booking cost than to get a miniature box of chocolates or a free glass of prosecco at the hotel bar. At Mama Shelter Marseille, the complementary cocktail turned out to be a cheap and syrupy punch that was not only NOT listed on their own bar menu, but furthermore something I would never want to order. Le Pigalle in Paris didn't even have record of us having Plus Privileges, which turned into an awkward negotiation with the manager to get a free croissant and juice for breakfast. I will say the included breakfast buffet at Miss Clara in Stockholm was fabulous, and in a rare instance worth the extra cost to book through Tablet. I think Tablet has an enjoyable website experience and I often reference their curation choices when booking travel, but no longer use their booking services.
We had a nice stay. The room was very large and comfortable bed. We asked for a quiet room and it was. The free breakfast was adequate with cereal and yogurt and fresh fruit and they managed my gluten and dairy free allergies as well. We had dinner at the restaurant for one night which was perfectly nice.
Tablet Hotels is a specialized online platform that focuses on booking luxury and boutique hotels around the world. Catering primarily to discerning travelers seeking unique and high-quality accommodations, the company offers a curated selection of properties that emphasize distinctive design and personalized service. Customers can browse a wide range of verified hotel reviews, ensuring they make informed decisions when selecting their ideal stay. In addition to providing comprehensive hotel listings, Tablet Hotels guarantees competitive pricing and concierge-level service to enhance the overall booking experience. The platform is designed for those who prioritize memorable experiences over standard lodging, making it a go-to resource for travelers looking to explore the best boutique hotels available. With a commitment to quality and customer satisfaction, Tablet Hotels positions itself as a trusted choice for luxury travelers.
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