Tablet Hotels is a specialized online platform that focuses on booking luxury and boutique hotels around the world. Catering primarily to discerning travelers seeking unique and high-quality accommodations, the company offers a curated selection of properties that emphasize distinctive design and personalized service. Customers can browse a wide range of verified hotel reviews, ensuring they make informed decisions when selecting their ideal stay. In addition to providing comprehensive hotel listings, Tablet Hotels guarantees competitive pricing and concierge-level service to enhance the overall booking experience. The platform is designed for those who prioritize memorable experiences over standard lodging, making it a go-to resource for travelers looking to explore the best boutique hotels available. With a commitment to quality and customer satisfaction, Tablet Hotels positions itself as a trusted choice for luxury travelers.
Tablet Hotels garners high praise from users, with many highlighting its excellent customer service and curated selection of unique accommodations. Reviewers frequently mention the app's reliability and the helpfulness of the reservations team, especially for last-minute bookings.
Customers appreciate the variety of hotel options and the perks associated with Tablet+, which enhance their travel experiences. However, some negative feedback arises from issues related to specific hotel bookings, with complaints about poor conditions at certain properties and concerns over the handling of negative reviews. Despite these criticisms, the overall sentiment remains overwhelmingly positive, reflecting a strong preference for Tablet Hotels as a go-to travel resource.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 255 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Oct 2023.
| Month | Average | Reviews |
|---|---|---|
| Nov 22 | 5.0 | 2 |
| Dec 22 | — | 0 |
| Jan 23 | — | 0 |
| Feb 23 | 5.0 | 1 |
| Mar 23 | — | 0 |
| Apr 23 | 5.0 | 1 |
| May 23 | 5.0 | 1 |
| Jun 23 | 5.0 | 1 |
| Jul 23 | — | 0 |
| Aug 23 | — | 0 |
| Sep 23 | 3.0 | 2 |
| Oct 23 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 255 most recent reviews.
“Lastly the customer service is amazing and it’s such a reassurance to have someone you know you can go to when you mi...”
“I booked a hotel through tablet and it was so bad we couldn’t stay”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 255 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.1 out of 5 (good) | −1% | 1,014 |
Bottom line: Tablet Hotels is #4 of 5 on overall rating in this group. On website & app, Audley Travel scores higher (5.0 vs 4.6).
255 reviews of Tablet Hotels. Filter by what matters to you.
Tablet is by far the best travel site out there. Not only is the booking process awesome, but they are always there to fix any issues, no matter how big or small, that may arrive with the individual hotels.
I have been using Tablet Hotels for 4 years for both personal and corporate travel to London, Madrid, Miami, Santa Fe, New York City and more. The site started out great and has only improved with time. The curated list of hotels is terrific and always adjusting appropriately to include great names. The pricing and location sorting is easy and the reviews are extremely useful as are the photos. The best part is the service though, especially if you are a member! I had a problem booking 2 rooms yesterday and Tablet helped me to resolve everything with upgrades to both rooms at a lower price and included breakfast. The only change I would suggest is although you can sort by price, for European hotels that includes single rooms with single beds. It would be nice if you could sort to eliminate those rooms. I highly recommend Tablet Hotels!
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Tablet Hotels is incredibly informative, and a trusted/proven provider of valued services. I travel 100+ days a year, and whenever possible -- I use Tablet Hotels knowledge based services/website, for my overnight stays with 99/100 satisfaction. If you haven't tried Tablet -- you should.
An accurate curator of boutique hotels. And an ally when having trouble with an innkeeper.
I booked via Trustpilot for a 2 night stay in a ryokan near Hiroshima in Japan during October 2017. Their response time to any queries was excellent and the replies always helpful. That included contact right up to the time of our arrival at the ryokan, liaising with the hotel as to where and when to meet us for ferrying from the railway station to the hotel. I would not hesitate to highly recommend them.
We had a nice stay. The room was very large and comfortable bed. We asked for a quiet room and it was. The free breakfast was adequate with cereal and yogurt and fresh fruit and they managed my gluten and dairy free allergies as well. We had dinner at the restaurant for one night which was perfectly nice.
I booked a hotel through tablet and really enjoyed it. I got a confirmation email of the reservation and a contact at the hotel, and the booking came with perks that the hotel didn't automatically know to give me but I just showed them the email and everything was smooth again. Really simple throughout, good service, and price seemed in line with other sites.
If you are looking for special, lovely hotels and you are tired of slogging through the major hotel and travel review websites, this is for you. Tablet narrows down the list to a great selection of really unique and interesting hotels. They are easy to deal with and they take the stress out of finding a special place to stay.
Hotels they choose are very high quality. Service is impeccable including if problems arise. They are low-key but very helpful. Regular revisions of their offerings. I’ve been using more than 5 years and travel a lot; I keep coming back to them. Reviews are honest and more reliable than sites like TripAdvisor. Overall a very good company.
Tablet Hotels is a specialized online platform that focuses on booking luxury and boutique hotels around the world. Catering primarily to discerning travelers seeking unique and high-quality accommodations, the company offers a curated selection of properties that emphasize distinctive design and personalized service. Customers can browse a wide range of verified hotel reviews, ensuring they make informed decisions when selecting their ideal stay. In addition to providing comprehensive hotel listings, Tablet Hotels guarantees competitive pricing and concierge-level service to enhance the overall booking experience. The platform is designed for those who prioritize memorable experiences over standard lodging, making it a go-to resource for travelers looking to explore the best boutique hotels available. With a commitment to quality and customer satisfaction, Tablet Hotels positions itself as a trusted choice for luxury travelers.
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