Tablet Hotels is a specialized online platform that focuses on booking luxury and boutique hotels around the world. Catering primarily to discerning travelers seeking unique and high-quality accommodations, the company offers a curated selection of properties that emphasize distinctive design and personalized service. Customers can browse a wide range of verified hotel reviews, ensuring they make informed decisions when selecting their ideal stay.
In addition to providing comprehensive hotel listings, Tablet Hotels guarantees competitive pricing and concierge-level service to enhance the overall booking experience. The platform is designed for those who prioritize memorable experiences over standard lodging, making it a go-to resource for travelers looking to explore the best boutique hotels available. With a commitment to quality and customer satisfaction, Tablet Hotels positions itself as a trusted choice for luxury travelers.
Tablet Hotels garners high praise from users, with many highlighting its excellent customer service and curated selection of unique accommodations. Reviewers frequently mention the app's reliability and the helpfulness of the reservations team, especially for last-minute bookings.
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Customers appreciate the variety of hotel options and the perks associated with Tablet+, which enhance their travel experiences. However, some negative feedback arises from issues related to specific hotel bookings, with complaints about poor conditions at certain properties and concerns over the handling of negative reviews. Despite these criticisms, the overall sentiment remains overwhelmingly positive, reflecting a strong preference for Tablet Hotels as a go-to travel resource.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
255
100%
● Medium
4.7 / 5 overall
=
255 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Oct 2023.
Last 3 months
4.2▼ 0.8
12-month avg
4.6
All-time
4.7
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 22
5.0
2
Dec 22
—
0
Jan 23
—
0
Feb 23
5.0
1
Mar 23
—
0
Apr 23
5.0
1
May 23
5.0
1
Jun 23
5.0
1
Jul 23
—
0
Aug 23
—
0
Sep 23
3.0
2
Oct 23
5.0
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 255 most recent reviews.
Top praiseof 237 positive reviews
Customer service37%
87 mentions
Website & app24%
57 mentions
Selection16%
39 mentions
Prices & value16%
37 mentions
“Lastly the customer service is amazing and it’s such a reassurance to have someone you know you can go to when you mi...”
On “Customer service” · Oct 17, 2023
Top complaintsof 12 negative reviews
Payment issues17%
2 mentions
Charges17%
2 mentions
Refund17%
2 mentions
Quality17%
2 mentions
“I booked a hotel through tablet and it was so bad we couldn’t stay”
On “Payment issues” · Sep 17, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
Overall rating and review count for this company and similar companies
Wherever I go, I always check if there is a “tablet hotel”.
They never disappoint, whatever the style. And have really meaningful descriptions Of the hotel so you can judge yourself: lavish? Decadent? Modern? Hip?
I once made a mistake when my plans changed. Instead of just charging me for a hotel I did not need any more, they fixed it. And have been helpful Also on other occasions.
We have found Tablet Hotels to be our go-to place to find new, and intimate hotels
We have found Tablet Hotels to be our favorite source for small, intimate properties around the world. Their combination of so many unique places, along with the excellent ratings, reviews, and photos, have helped us plan our travel to find truly unique experiences that fit our preference for authentic local hotels that give you a real taste of the region. Booking is a breeze, and when we have needed Customer Service they have been flawless.
My daughter and I showed up days before the quarantine in Barcelona. The staff was wonderful and accommodating. After I headed back to the states, my daughter stayed there an extra day after the quarantine was put in place until her apartment was available. I am thankful she had a safe and understanding environment in these trying times. Thank you
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Great spot, tasteful decor, a splendid continental breakfast. Rooms are NYC-tight, but comfy with a good working area. Nice toiletries. Comfy bed and pillows. Loud street noise is mitigated by double-pane windows and earplugs, if you need em (I didn't). Very friendly and helpful service. Complimentary wine and mini bar goodies meant a lot!
The Tablet website is a go-to for researching boutique and luxury hotels around the globe. I greatly appreciate the editorial nature of the Tablet descriptions, and especially the "Need to knows."
I trust Tablet Hotels website to always list the best small hotels in any city I’m visiting. I especially like the range of price points - it’s not all super high end, but every hotel they show is well designed and interesting. I’ve never been steered wrong. The website is easy to use and I literally go to it every time I plan travel.
DO NOT USE THESE PEOPLE. THEY HAVE AN ALGORITHM ON THEIR WEBSITE THAT CHARGES YOU $99.00 PER YEAR WITHOUT YOUR KNOWLEDGE AND WITHOUT ASKING YOU TO RENEW FOR TABLET PLUS. FOR PEOPLE WHO HAVE BEEN USING TABLE, CHECK YOUR BANK STATEMENTS IN JANUARY. I USED THEM ONCE IN 2017 AND THEY HAVE BEEN CHARGING ME EVER SINCE. I JUST DISCOVERED IT AND THEY WOULD NOT REFUND ME IF I DIDN'T NOTICE IT WITHIN THEIR SIX MONTH REFUND PERIOD. IMAGINE JUST HOW MUCH MONEY THEY ARE MAKING WITHOUT PEOPLE'S KNOWLEDGE. IT'S DISGUSTING.
I’ve had the opportunity to stay in a Tablet hotel in Vancouver Canada and in Nice France. Both of my visits were extraordinary. The staff couldn’t make you feel any more important. Each hotel and it’s furnishings were modern up-to-date and lush. I will stay at those hotels if I travel to those locations in the future.
Needing to cancel on short notice owing to a medical consideration the hotel had ZERO interest in being accommodating, not even bothering to respond directly to my request.
I will say that the service agent was more than OK, but the Box Hotel, nope.
I love Love LOVE ❤❤❤ Tablet Hotels. I love the themed rooms and uniquely decorated rooms. It feels like someone takes the time to really make you feel at home encased by quality and class.
Including amazing continental deluxe breakfasts even chocolates on the pillow.
Room rates are usually pretty good too. 😌
You can trust the quality of the hotels listed by Tablet. Easy to book. Only problem is that whatever email address I use, I never get a confirmation mail directly.
I recently stayed at the Downtown Hotel in Mexico city that I found through TABLET HOTELS. It was a gorgeous hotel, with a delicious breakfast included, airport pick-up and drop off. The historical central location was perfect for a first time visitor to Mexico city. As well the bilingual staff were very attentive, and made sure everything about our visit went smoothly.
Highly recommended.
Tablet Hotels is a specialized online platform that focuses on booking luxury and boutique hotels around the world. Catering primarily to discerning travelers seeking unique and high-quality accommodations, the company offers a curated selection of properties that emphasize distinctive design and personalized service. Customers can browse a wide range of verified hotel reviews, ensuring they make informed decisions when selecting their ideal stay.
In addition to providing comprehensive hotel listings, Tablet Hotels guarantees competitive pricing and concierge-level service to enhance the overall booking experience. The platform is designed for those who prioritize memorable experiences over standard lodging, making it a go-to resource for travelers looking to explore the best boutique hotels available. With a commitment to quality and customer satisfaction, Tablet Hotels positions itself as a trusted choice for luxury travelers.