Portugal Internet is a service provider specializing in delivering fast and unlimited internet access for travelers in Portugal. The company offers two main products: portable WiFi hotspots and eSIM data solutions, allowing users to stay connected without incurring roaming charges. With a focus on convenience and affordability, customers can choose internet plans ranging from 3 to 360 days, catering to both short visits and extended stays. Targeting tourists and business travelers, Portugal Internet ensures comprehensive coverage across the country, including popular cities, beaches, and rural areas, with a commitment to providing reliable connectivity. By offering unlimited data options, the company enables users to browse, stream, and communicate without the worry of exceeding data limits, making it an ideal choice for anyone looking to maintain internet access during their time in Portugal.
Portugal Internet receives high praise for its reliable service and excellent customer support, with many reviewers highlighting the ease of setup and great pricing. Customers appreciate the consistent internet quality, noting that it works well for various activities, including streaming and navigation.
However, some users express frustration with the pick-up process, particularly at Faro Airport, where they encountered misleading information about collection points. Additionally, there are complaints about limited weekend pick-up options and issues with e-sim activation codes. Despite these concerns, the majority of feedback reflects a positive experience, emphasizing the company's commitment to customer satisfaction. Overall, Portugal Internet is viewed favorably by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 23 | 100% | — | ● Medium |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 1.0 | 1 |
| Jun 24 | 4.9 | 13 |
| Jul 24 | 4.0 | 4 |
| Aug 24 | 3.0 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 23 most recent reviews.
“Good reliable internet but most of all excelllent customer service”
“Good Afternon Pick up at Faro Airport is not in Airport”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.8 out of 5 (good) | — | 23 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | +3% | 175 |
Bottom line: Portugal Internet is #5 of 5 on overall rating in this group. On service, Freedomsat 4G, Fibre & Satellite Broadband Internet scores higher (4.8 vs 4.1).
23 reviews of Portugal Internet. Filter by what matters to you.
Good reliable internet but most of all excelllent customer service. Last year when we had to leave early and sent the dongle back, they phoned us to ask if there was a problem and automatically refunded us. This year, the lady in the CTT had mislaid the package, I phoned PI and they helped her find it on the spot. Great service.
Previously left a bad review since I did not get my esim and it was delivered late due to a bug. I now got it and have nothing to complain. The customer support was amazing and sorted everything out quickly. Internet speed is good and signal is great, especially in comparison to other providers like Holafly, which only gave me a Roaming eSIM that would keep disconnecting and didn't run on more than a few kb/s. For 1€/day you can also add 35GB outside of Portugal, which is great to have for your trip back home. To add to this, the pricing is also lower than popular competitors. I'm very impressed.
I rented a mobile wifi for 2 weeks during a trip to the Azores. The unit arrived ahead of our arrival date and was ready for us to pick up when we got there. It worked perfectly the whole trip and allowed us to use Google Maps to navigate the island. Returning was easy using the pre-paid envelope. As another reviewer noted, sometimes pickup and drop-off locations are limited to certain hours or days of the week. This was listed on their website and I adjusted my schedule to the days/times available to make it work.
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From the beginning to the end it was so awesome to have a pocket wifi. It helped in road direction as I drove 1800km in 6 days. Thank you once again
Everything went perfectly smooth with using Portugal Internet for our hotspot. We used it for 3 1/2 weeks all throughout Portugal and never had a single issue. Picking up and returning the hotspot was very easy and had clear instructions. We will be looking forward to using them again.
I recently had an outstanding experience with Portugal Internet. Their customer service is exceptional – prompt, friendly, and professional :) The staff went above and beyond to address my needs and resolve any issues quickly. It’s clear they truly value their customers. Highly recommended! :)
Spent 2 weeks in Portugal and had unlimited internet right from pick up at airport till drop off for 56 euros ( 84 CND) This would have cost 224 CND had I used my international data plan. Wifi was always exceptional. The device will go into sleep mode if it’s not being utilized to save battery. I charged it once per day. Will absolutely use again for my next trip.
Always an easy experience using this service. Faultless connection and unlimited, I use this service for Voice over IP and streaming tv, music etc & never have an issue, I look forward to ordering again in a couple of months when I’m back
The easiest and best internet availabe in Portugal. Easy Collection, Easy drop off. Thanks to Portugal Internet company, Would recommend to everyone, who wants wifi on the go.
We ordered internet for almost 60 days. It usually worked very well. Just in the evening it was sometimes a little slower especially if you wanted to stream something. But other than that I can recommend it
The process couldn't have been easier. The device was waiting at our hotel on the day of our arrival. It was much more reasonable to rent the portable wifi than to both be charged $10 per day for the international plan. Return was simple as well. We will definitely use this company again.
This is a fantastic service, is was so easy to order, we were sent the email once it was ready for collection. set-up easy, worked really well. We were on holidays in Portugal for a month and it was perfect. Returns was so easy they supply the envelope and dropped it in a letterbox in the airport. Will definitely use this company again
I have used this services for many years and it has never failed me. Always ready to be collected and always works well. A great service provided without to much fuss. Highly recommended!!
Super easy to use! This worked in a stadium with 60,000 that had free WiFi that was overloaded with users. Would use again. Very easy to obtain and return.
Super service. Works perfectly. Will use Portugal Internet every time we visit Algarve 🌞
Service toujours au top et tous mes remerciements pour votre compréhension de modifier les dates de location au dernier sans surcoût...à bientôt
Reliable, honest company. Great customer service, I have been using them for a few years now and would definitely recommend them.
Portugal Internet is a service provider specializing in delivering fast and unlimited internet access for travelers in Portugal. The company offers two main products: portable WiFi hotspots and eSIM data solutions, allowing users to stay connected without incurring roaming charges. With a focus on convenience and affordability, customers can choose internet plans ranging from 3 to 360 days, catering to both short visits and extended stays. Targeting tourists and business travelers, Portugal Internet ensures comprehensive coverage across the country, including popular cities, beaches, and rural areas, with a commitment to providing reliable connectivity. By offering unlimited data options, the company enables users to browse, stream, and communicate without the worry of exceeding data limits, making it an ideal choice for anyone looking to maintain internet access during their time in Portugal.
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