Adam and Jamie, Wessex install team
Adam and Jamie turned up when they were scheduled, were polite, knowledgeable and got tje job done with no issues. Thanks
4.6
Excellent
738 reviews
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Review summary
Wessex Internet is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Thank you to Jamie and Brandon
Thank you to Jamie and Brandon, for doing such a good job with the garden stage of our install. They were really friendly and accomodating. You can tell they want to do the best job for the customer.
Very quick and efficient installation…
Very quick and efficient installation of the wires in the garden. team 4 were polite and helpful. Will be glad when it’s all up and running! Many thanks
Team 3 great
Team 3, cheerful despite it being the last job on a humid day! All completed and tidy. Thanks Wessex 😀
Company details
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Contact info
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Website
www.wessexinternet.com
All reviews
738 total • Write a review
Showing 1 - 10 of 734 reviews
DM
Groundwork installation
The garden team 3 installed the ground works today, very helpful and keen to ensure they did the best job possible. There was a problem with the membrane below our driveway being too close to the surface which couldn’t be overcome but not the fault of the team
Date of experience: July 17, 2025
DK
Garden works team three
This is in relation to the garden works, I am still waiting for the final connection. Garden works team three were all very friendly, talked through the best ways of taking the cable to the point where I wanted it and answered all my questions. They did the the work nicely and cleared up after themselves.
Date of experience: July 17, 2025
JM
Very Helpful
Adrian done the installation inside the house today, very helpful and understood we will be doing renovations, was happy to leave some extra length cable so we can move the hub anywhere in the house later on. WiFi speeds great 250mbps and low ping, in a rural area
Date of experience: July 16, 2025
PD
Paul D
US
Very tidy installation and overall good experience
Pre installation survey and connection very straightforward and tidy. New Internet up and running immediately. Very pleased. Maddie and Ben in Sales very helpful throughout and Jamie very good on the installation.
Date of experience: July 16, 2025
AM
Very good experience
The guys that laid the new fibre to the house were efficient, professional and friendly, then someone came to fit the router inside, my previous set up wasn’t ideal but he suggested work around and fitted a booster to ensure coverage down the garden to a work from home summer house, worked quickly, efficiently and was tidy
Date of experience: July 16, 2025
HS
I have been with Wessex for around five…
I have been with Wessex for around five months now, i have had NO issues, the download speed here in deepest North Dorset is 100Mb +, whats not too like. I was with Plusnet/BT before who offered a service called full fibre, weird really as it was obviously a copper phone line. BUT that is why i moved, Oh and its £6.00 per month CHEAPER than Plusnet for an infinetly better service
Date of experience: July 15, 2025
TT
The ‘elite’ Garden team 3!
I had the elite garden team 3 over this afternoon to carry out the first fix of the fibre broadband. Very friendly bunch of chaps, very helpful and polite. They did a lovely job and put all the gravel back etc. Many thanks
Date of experience: July 15, 2025
SC
Garden Team 3
Garden Team 3. Courteous and efficient. Fibre connection from road to house done in no time. Thank you for your reply Wessex. I would add that the Road Team were also brilliant. Never too much trouble in letting us out when blocking drive. Another 5* service.
Date of experience: July 15, 2025
L
wessex internet sales
Graham Eames, set up an account to connect us to wessex internet, he was so helpful & a pleasure to talk with, no hard sell just helpful advice.
Date of experience: July 14, 2025
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