Portugal Internet is a service provider specializing in delivering fast and unlimited internet access for travelers in Portugal. The company offers two main products: portable WiFi hotspots and eSIM data solutions, allowing users to stay connected without incurring roaming charges. With a focus on convenience and affordability, customers can choose internet plans ranging from 3 to 360 days, catering to both short visits and extended stays.
Targeting tourists and business travelers, Portugal Internet ensures comprehensive coverage across the country, including popular cities, beaches, and rural areas, with a commitment to providing reliable connectivity. By offering unlimited data options, the company enables users to browse, stream, and communicate without the worry of exceeding data limits, making it an ideal choice for anyone looking to maintain internet access during their time in Portugal.
Portugal Internet has a positive customer experience.
Portugal Internet receives high praise for its reliable service and excellent customer support, with many reviewers highlighting the ease of setup and great pricing. Customers appreciate the consistent internet quality, noting that it works well for various activities, including streaming and navigation.
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However, some users express frustration with the pick-up process, particularly at Faro Airport, where they encountered misleading information about collection points. Additionally, there are complaints about limited weekend pick-up options and issues with e-sim activation codes. Despite these concerns, the majority of feedback reflects a positive experience, emphasizing the company's commitment to customer satisfaction. Overall, Portugal Internet is viewed favorably by most customers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
23
100%
—
● Medium
4.3 / 5 overall
=
23 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Apr 2025.
Last 3 months
1.0
12-month avg
4.2
All-time
4.3
Category avg
3.8
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 24
1.0
1
Jun 24
4.9
13
Jul 24
4.0
4
Aug 24
3.0
2
Sep 24
—
0
Oct 24
5.0
1
Nov 24
—
0
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
—
0
Apr 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 23 most recent reviews.
Top praiseof 19 positive reviews
Customer service53%
10 mentions
Easy to use47%
9 mentions
Reliability16%
3 mentions
Prices & value11%
2 mentions
“Good reliable internet but most of all excelllent customer service”
On “Customer service” · Oct 23, 2024
Top complaintsof 4 negative reviews
Customer service75%
3 mentions
Payment issues50%
2 mentions
“Good Afternon
Pick up at Faro Airport is not in Airport”
On “Customer service” · Aug 17, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
Overall rating and review count for this company and similar companies
Bottom line: Portugal Internet is #5 of 5 on overall rating in this group. On service, Freedomsat 4G, Fibre & Satellite Broadband Internet scores higher (4.8 vs 4.1).
Reviews
23 reviews of Portugal Internet. Filter by what matters to you.
It was great to have the wifi available to us everywhere we went, especially with children. My only complaint is the battery life on ours was terrible. We had a battery pack we had to charge it too. My brother in law had the same wifi port and his battery life was way better than ours. Ours only lasted max 5 hours without charging
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Portugal Internet is a service provider specializing in delivering fast and unlimited internet access for travelers in Portugal. The company offers two main products: portable WiFi hotspots and eSIM data solutions, allowing users to stay connected without incurring roaming charges. With a focus on convenience and affordability, customers can choose internet plans ranging from 3 to 360 days, catering to both short visits and extended stays.
Targeting tourists and business travelers, Portugal Internet ensures comprehensive coverage across the country, including popular cities, beaches, and rural areas, with a commitment to providing reliable connectivity. By offering unlimited data options, the company enables users to browse, stream, and communicate without the worry of exceeding data limits, making it an ideal choice for anyone looking to maintain internet access during their time in Portugal.