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HomeGo Internet Reviews
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Go Internet Reviews

4.675276752767528 out of 5 stars
4.675276752767528 out of 5 stars
4.7
|Excellent|271 reviews

Last reviewed 7 months ago

TrustScore

4.7
4.675276752767528 out of 5 stars
Excellent
5 out of 5 stars
227
4 out of 5 stars
21
3 out of 5 stars
10
2 out of 5 stars
5
1 out of 5 stars
8
271 reviews in total

Review summary

Go Internet receives overwhelmingly positive feedback, with many reviewers praising the excellent service and reliable internet connection. Customers highlight the friendly and professional installation process, noting that installers are thorough and tidy. The ease of setup and hassle-free experience are frequently mentioned, with several users expressing satisfaction with the speed and quality of the service. However, some complaints arise regarding customer service, particularly with missing equipment and difficulties in reaching support for assistance. Despite these minor issues, the overall sentiment remains highly favorable, with many recommending Go Internet for its great service and performance. Overall, Go Internet is viewed as a strong choice for internet service.

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Based on reviews, created with AI

See what reviewers are saying

John Thomson
John ThomsonFeatured

7 months ago

4 out of 5 stars

All on time and works well

All on time and works well

John Stewart-Murray
John Stewart-MurrayFeatured

7 months ago

5 out of 5 stars

Friendly, tidy and professional install

The installers were friendly and very thorough in locating the aerial for best performance. They did a very neat installation and cleaned up carefully when finished. Speeds are exactly as advertised a... See more

Loren Allen
Loren AllenFeatured

8 months ago

5 out of 5 stars

A great

A great, simple and straight forward process.

PSteps
PStepsFeatured

8 months ago

4 out of 5 stars

Only just joined. Good so far.

Can’t give any more than 4 stars yet as we have only just joined. Set up was quick and easy except for the connector for the phone missing from the equipment pack. Contact with customer service was q... See more

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John Thomson
John Thomson
1 reviews•New Reviewer
Featured
8 months ago
4 out of 5 stars

All on time and works well

All on time and works well

Helpful?
John Stewart-Murray
John Stewart-Murray
1 reviews•New Reviewer
Featured
8 months ago
5 out of 5 stars

Friendly, tidy and professional install

The installers were friendly and very thorough in locating the aerial for best performance. They did a very neat installation and cleaned up carefully when finished. Speeds are exactly as advertised and very stable. Great service, highly recommended.

Helpful?
Loren Allen
Loren Allen
1 reviews•New Reviewer
Featured
8 months ago
5 out of 5 stars

A great

A great, simple and straight forward process.

Helpful?
PSteps
PSteps
1 reviews•New Reviewer
Featured
8 months ago
4 out of 5 stars

Only just joined. Good so far.

Can’t give any more than 4 stars yet as we have only just joined. Set up was quick and easy except for the connector for the phone missing from the equipment pack. Contact with customer service was quick and this was resolved without any further hassle. So far very good. Thank you.

Helpful?
David
David
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Hassle free throughout the whole process

Hassle free throughout the whole process

Helpful?
Stuart Vaughan
Stuart Vaughan
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

This company is a breath of fresh air

This company is a breath of fresh air! I had a bit of an usual request but Go Internet wern't fazed and dealt with my enquiry very professionally. Rural internet installed in my static caravan. The installers are also worth a mention. Very friendly, neat and tidy. All done in around an hour and a half. Brilliant service!

Helpful?
Emma
Emma
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Excellent company doing great things

Excellent product offering , great service and guided all the way thru the process from enquiry to installation . 5 stars all the way … and Kevin is a super person to have as your contact and answered all my questions with ease and patience . Thank you Trevor for this wonderful experience .

Helpful?

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Mr Smith
Mr Smith
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Easy to deal with and great service and…

Easy to deal with and great service and good connection!

Helpful?
Healen
Healen
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

Happy so far a new customer

As a new customer the service has been good. Customer Service have been polite and helpful on the two occasions I made contact.

Helpful?
customer
customer
1 reviews•New Reviewer
11 months ago
5 out of 5 stars

Highly recommend this company

Very fast service & set up

Helpful?
Harland Hopkins
Harland Hopkins
1 reviews•New Reviewer
11 months ago
4 out of 5 stars

Good speed for cable users

Good speed for cable users

Helpful?
Grant Joiner
Grant Joiner
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

Excellent start. Cannot fault

Excellent start. I've moved from MTH Networks to Go Internet and the difference is huge. The signup process was easy, you can contact Go by just picking up the phone. Cannot fault

Helpful?
 A H
A H
1 reviews•New Reviewer
12 months ago
3 out of 5 stars

Well

Well, as a returning customer the people I spoke to on the phone were good. I got the equipment, rang several times for instructions and for a phone number. I tried for a few days and a few calls to no avail. I called in an engineer who put it together but could not get the phone to work. He rang you and a gentleman did a revue and discovered the phone number was not connected. As soon as he did something at your end it then worked. I had to pay the engineer £100 for his investigation and I did not appreciate that.. I have the engineer’s Respponsenumber if you want proof of what’s happened. Thank you, Anna Hassan

Helpful?
Kevin Titmarsh
Kevin Titmarsh
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

Superb services delivered by a professional team

Superb services delivered by the team! Fast and responsive from the outset from an end user experience for my own home connectivity. As a reseller, special mention to Trevor, Sam and Ashley who I work closely with to deliver exceptional connectivity to my end users and businesses for SoGEA / FTTP, Bonded and Leased Lines Highly recommend!

Helpful?
Richard Fig
Richard Fig
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

fantastic service

fantastic service, great speed, good price!

Helpful?
Ellis
Ellis
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Organised polite and easy to deal with

Organised polite and easy to deal with

Helpful?
customer
customer
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Fantastic service !

Fantastic service !

Helpful?
Helen Hardwidge
Helen Hardwidge
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

So far excellent

So far excellent, very quick delivery , easy set up and working with no issues

Helpful?
customer
customer
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Very friendly efficient polite

Very friendly efficient polite, gave good customer service and support, equipment arrived when they said. All round great

Helpful?
Paul  Abbott
Paul Abbott
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Great quick service from an island…

Great quick service from an island company 👏

Helpful?
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About Go Internet

Go Internet is an internet service provider based in the UK, specializing in delivering reliable broadband solutions to both residential and business customers on the Isle of Wight and Hampshire. The company offers a range of internet services, including superfast fibre broadband, ultrafast fibre connections, and rural wireless internet access. These options cater to different needs, from everyday home use to more demanding applications such as streaming and gaming. The company is committed to providing straightforward and effective internet services without complicated jargon, ensuring customers receive honest and friendly advice. By utilizing various technologies, including fibre optics and wireless networks, Go Internet aims to meet the diverse connectivity requirements of its clientele, making it a suitable choice for individuals and businesses seeking dependable internet solutions.

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