Over a year ago
I recently used while moving house to ensure my autistic child could still use his iPad during the transition, it worked wonders! Just plugged it in and it worked immediately, fairly priced too. Could... See more
I recently used while moving house to ensure my autistic child could still use his iPad during the transition, it worked wonders! Just plugged it in and it worked immediately, fairly priced too. Couldn't rate it more really
Great service, efficient and fast.
VERY TERRIBLE EXPERIENCE. WiFi connection is horrible. Delivery was delayed by royal mail and refused to modify the order. Once the WiFi finally arrived. The connection was super bad sometimes I have to keep using my own data!
Does the job, but very slow internet.
Really speedy service and was delivered on time. Easy to use and set up, just plug and play really. Not the fastest connection and is probably 3G connection. But when you have just moved into a new house, it’s better than nothing, so would use again if I had to.
Absolutely great service! Product was fantastic and performed very well. Would highly recommend this company to everyone! 5*****
Product as described. Service efficient and reliable.
Quick delivery, easy to set up and use and simple return and refund of deposit It’s a great solution for a situation like ours moving into a new house but important to understand it won’t allow a busy house to stream, game, work etc
internet worked like a dream. easy to set up and the order and returns process was super quick and easy. A great temporary solution
Came dead on time and had a great signal
I would give 5 stars for the fact that this service merely exist. Besides the fantastic and quick customer representative response, delivery and follow up
Internet speed was good for our travel to lake district. Timely response from customer support for any questions. Overall satisfied support.
Hired this service for my daughter to revise for her GCSEs. This internet had a reported speed of 1.51mbps and failed to work. No refund offered, but they offered to extend a service that did not work. I hired the device Friday to Friday and posted it next working day (Monday) as post offices are not open on Saturdays where I am....and they charge me late fee. Dont waste your time or money on this company. Poor service, and money grabbers!
Great service, next day delivery, worked well to be able to keep me working from home! Deposit returned quickly. Thanks again
Received the device on time as arranged. There were no issues with using the internet, and the speed of broadband was fairly good. Good support from the company.
Delivered next day, communication good, service was reliable
DO NOT TRUST this company. They are lots of hidden costs. They never delivered the internet and took £60! I have been unable to get my money back. The customer service is appalling. Do not use.
Absolutely terrible experience, router was sent out early to a new property (prior to the date i asked)...shock that no one was in to accept the delivery so it was returned to sender, zero contact from the company despite knowing that it was returned and i would be without internet, they now expect me to pay a re-delivery fee and are refusing to extend my hire by the days lost which is now approaching one week, complete lack of customer service or awareness of how to treat people, left me completely isolated and unable to WFH, Shocking! Avoid at all costs.
Awful, awful company. Emailed to ask about internet at new property and was told absolutely no problems and would expect good speeds. In fact they even went so far as to send me a picture of a map of the area which showed these good speeds. Now, a few days before the move, and having taken the money, they say that they have checked again and actually can't provide the service they told me was available. Please note the same parent company Lime Enterprise Ltd also has another website set up with the same sort or products. The website is designed to appear completely separate and is called WiFi Hire UK. But it's the same people and service. And, of course, no phone number available for either company. They have just sent me a very unofficial looking refund form ... I won't hold my breath waiting for that money to arrive. Absolute scumbag company. STAY AWAY!
Overall a pretty bad experience for me. First the router came damaged and missing pieces this is likely on Royal mail but the company could definitely ship in a box instead of an envelope. Then for my area (further outskirts of London) the wifi was effectively useless 😅 like the absolute highest speed I could get was 10mbps and that was on a good day, on average I would get about 2mbps. I ended up needing to rely on my phones hotspot in the end anyway. Definitely would not try them again. --- Response to their Reply: As mentioned, if you shipped with a box the damaged product would not be an issue. Additionally when providing a service for only a few days, sending an additional router from a different provider is not really a valid solution (as it will take time to arrive), hence why I did not contact you.
Based on analysis of 47 reviews rated 1-2 stars for Moving internet
“Hired this service for my daughter to revise for her GCSEs”
“No refund offered, but they offered to extend a service that did not work”
“Absolutely terrible experience, router was sent out early to a new property (prior to the date i asked)”
“Hired this service for my daughter to revise for her GCSEs”
“Delivery was delayed by royal mail and refused to modify the order”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Moving Internet is a UK-based company specializing in providing short-term internet solutions for both residential and business customers. The company offers a range of temporary Wi-Fi devices that allow users to access high-speed internet without the need for a landline or complicated installation processes. Customers can easily hire 4G and 5G internet devices for periods as short as three days, with speeds reaching up to 200MBps, making it ideal for streaming, video conferencing, and online gaming. The service is designed for individuals and businesses requiring reliable internet access for temporary needs, such as events, travel, or short-term projects. With features like unlimited data, next working day delivery, and user-friendly setup, Moving Internet ensures that customers can connect quickly and efficiently, meeting their short-term connectivity requirements without hassle.
Moving Internet receives high praise for its efficient service and user-friendly setup, with many customers highlighting the ease of installation and quick delivery. Reviewers appreciate the reliable internet connection, especially during transitions like moving homes, where it has proven to be a great temporary solution. However, there are notable complaints regarding inconsistent internet speeds and delivery issues, with some customers experiencing delays and poor connectivity. A few reviews express frustration over hidden fees and inadequate customer service, particularly when it comes to refunds and order modifications. Despite these criticisms, the majority of users report satisfaction with the service and recommend it for its convenience and effectiveness. Overall, Moving Internet maintains a positive reputation among its users.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.