Review summary

Go Internet is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

All on time and works well

All on time and works well

Friendly, tidy and professional install

The installers were friendly and very thorough in locating the aerial for best performance. They did a very neat installation and cleaned up carefully when finished. Speeds are exactly as advertised and very stable. Great service, highly recommended.

LA
A great

A great, simple and straight forward process.

P
Only just joined. Good so far.

Can’t give any more than 4 stars yet as we have only just joined. Set up was quick and easy except for the connector for the phone missing from the equipment pack. Contact with customer service was quick and this was resolved without any further hassle. So far very good. Thank you.

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All reviews

271 total β€’ Write a review

Showing 1 - 10 of 267 reviews
D
5 out of 5 stars

Hassle free throughout the whole process

Hassle free throughout the whole process

Date of experience: June 26, 2025

SV
5 out of 5 stars

This company is a breath of fresh air

This company is a breath of fresh air! I had a bit of an usual request but Go Internet wern't fazed and dealt with my enquiry very professionally. Rural internet installed in my static caravan. The installers are also worth a mention. Very friendly, neat and tidy. All done in around an hour and a half. Brilliant service!

Date of experience: June 12, 2025

E
5 out of 5 stars

Excellent company doing great things

Excellent product offering , great service and guided all the way thru the process from enquiry to installation . 5 stars all the way … and Kevin is a super person to have as your contact and answered all my questions with ease and patience . Thank you Trevor for this wonderful experience .

Date of experience: June 12, 2025

MS
5 out of 5 stars

Easy to deal with and great service and…

Easy to deal with and great service and good connection!

Date of experience: June 12, 2025

H
4 out of 5 stars

Happy so far a new customer

As a new customer the service has been good. Customer Service have been polite and helpful on the two occasions I made contact.

Date of experience: June 12, 2025

c
5 out of 5 stars

Highly recommend this company

Very fast service & set up

Date of experience: April 17, 2025

HH
4 out of 5 stars

Good speed for cable users

Good speed for cable users

Date of experience: April 14, 2025

GJ
5 out of 5 stars

Excellent start. Cannot fault

Excellent start. I've moved from MTH Networks to Go Internet and the difference is huge. The signup process was easy, you can contact Go by just picking up the phone. Cannot fault

Date of experience: April 1, 2025

AH
3 out of 5 stars

Well

Well, as a returning customer the people I spoke to on the phone were good. I got the equipment, rang several times for instructions and for a phone number. I tried for a few days and a few calls to no avail. I called in an engineer who put it together but could not get the phone to work. He rang you and a gentleman did a revue and discovered the phone number was not connected. As soon as he did something at your end it then worked. I had to pay the engineer Β£100 for his investigation and I did not appreciate that.. I have the engineer’s Respponsenumber if you want proof of what’s happened. Thank you, Anna Hassan

Date of experience: March 28, 2025

KT
5 out of 5 stars

Superb services delivered by a professional team

Superb services delivered by the team! Fast and responsive from the outset from an end user experience for my own home connectivity. As a reseller, special mention to Trevor, Sam and Ashley who I work closely with to deliver exceptional connectivity to my end users and businesses for SoGEA / FTTP, Bonded and Leased Lines Highly recommend!

Date of experience: March 18, 2025

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