Good dental visit.
Very helpful and friendly staff.

Monarch Dental is a health and medical service provider specializing in comprehensive dental care for patients of all ages. With a focus on accessibility and affordability, the company offers a wide range of dental services, including routine cleanings, emergency care, orthodontics, cosmetic treatments, and restorative procedures. Patients can conveniently book appointments online at various locations, ensuring that quality dental care is readily available to families across the community. The company caters to diverse dental needs, from general dentistry to specialized services such as dental implants, teeth whitening, and braces. Monarch Dental aims to provide a welcoming environment where individuals can receive the necessary dental treatments to maintain their oral health. By prioritizing patient care and offering flexible appointment options, Monarch Dental strives to enhance the overall well-being of its customers through effective dental solutions.
Monarch Dental receives a mix of praise and criticism from its customers. Many reviewers commend the knowledgeable staff and quality dental services, highlighting positive experiences with specific professionals like Dr.
Daniel Sorokolit and Brittany Irons. Consumers appreciate the promptness in scheduling appointments, with some noting same-day service for urgent issues. However, significant complaints arise regarding billing errors, unprofessional behavior, and inadequate care. Several individuals report feeling neglected during painful situations, and others express frustration over unnecessary treatments and high costs. Issues with appointment cancellations and poor communication further contribute to dissatisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 410 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 2.0 | 1 |
| Nov 24 | 1.0 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 410 most recent reviews.
“Great service friendly and funny too”
“If you ever get sent to collections from this company, which it looks like has happened multiple times to other peopl...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Dental Services.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.0 out of 5 (poor) | 3.9 out of 5 (good) | — | 410 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 5.0 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Monarch Dental is #3 of 5 on overall rating in this group. On value, Canada Pharmacy scores higher (4.6 vs 2.0).
410 reviews of Monarch Dental. Filter by what matters to you.
Great doctor (Dr. Joy), hygienist (Toni) and entire staff.
Dr. Adhami was great! I was extremely nervous, but he was very gentle and explained each step. The staff was friendly.
The oral surgeon is fantastic
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The staff is friendly and nice. They explain everything they're going to do. They ask if I'm okay and if anything hurts.
very bad I'm not recommended this for anybody I will I went for a check up and they want to add a lot of her stuff it's not necessary to do it
I was very impressed with all the staff.
Older equipment, long wait. Long wait and hygienist bailed partway through. My other dentist had equipment that allowed you to swish with mouthwash after treatment into a little basin. I had a crown replaced and there was a bunch of cement left on the roof of my mouth. Both the dentist and hygienist were very nice, but it seemed like they were a bit short staffed.
Very expensive place to conduct dental care. For deep teeth cleaning quote $2100 compare to $400 from a high end dental care company. Not a hilarious experience
celebration
Loved my experience with Monarch Dental!!! By fair the best dental experience I've had so far! Very accommodating!
I needed to been seen that day I called & I got in within 2hours from me calling. Hardly any waiting time in lobby and dr saw me fixed my problem and I was out in no time . Friendly staff and doctors are great .
I was a new patient and came 15 minutes early to my appointment. I had all the required paperwork already filled out. I waited in the lobby for 30 minutes, went and got my X-rays, waited in a observation room for almost an HOUR before someone came in and poked my teeth for about 5 minutes and left. I waited another 20 minutes before the doctor came in and looked at my teeth. Then waited another 15 minutes for someone to write up my dental plan. I was at this dental place for 2 hours and probably waited around for an hour and half. I had to schedule another day and time for them to clean my actual teeth which was the next day at 8:30. The lady who cleaned my teeth was really nice and very intelligent about dental and gave me lots of good information. She cleaned my teeth and had me done within 30 minutes. She even went out of her way to talk to the Ortho people about a retainer for me. Then again I had to wait another 30 minutes to finally check out. I waited in the lobby and felt like I was forgotten about until the lady at the front asked if I was still waiting on something and I told her just to check out. If my whole experience was like the 30 minutes with dental hygienist then I would have been satisfied but waiting 2 hours is poor customer service and bad business.
All of my questions were answered and everyone is most friendly there. It was a nice experience.
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Please Do Not select Dr. John Reschke as your primary care dentist. He will not do a good job on your teeth. He did a high filling in one of my teeth and it became very painful when chewing food, and very sensitive with cold and hot liquid. I never had any complain about that tooth, but he told me that you need a filling for that tooth. He drilled both side of my tooth and create a big gap in between it. Now, anytime food gets in between my tooth, it start hurting and really bothering me. Flossing that tooth became very painful, because Dr. Reschke made both side of it very rough. Now, anytime I floss, the flossing thread become jumble up. He is not taking his time to listen to his patients. He is always in a hurry. I will not recommend doctor Reschke for your dental care!
The Dentist is always is always with other patients while your left laying back in the dental chair waiting, this has happened during prcedures in the past. I also had a dental cleaning where they ran out of floss tooth paste and toothbrush, so i come back a month later and their still out. I'm trying to schedule the next cleaning and they say they are booked up for the year so they give me a appointment in late December and then they say they are usually off for Holidays so no guarantee i will get a cleaning.
I've been pleased with my experiences with the Allen location of Monarch Dental including the most recent. When someone mentions needing a dentist, I tell them about this Monarch location.
Great staff.
5 star service
Monarch Dental is a health and medical service provider specializing in comprehensive dental care for patients of all ages. With a focus on accessibility and affordability, the company offers a wide range of dental services, including routine cleanings, emergency care, orthodontics, cosmetic treatments, and restorative procedures. Patients can conveniently book appointments online at various locations, ensuring that quality dental care is readily available to families across the community. The company caters to diverse dental needs, from general dentistry to specialized services such as dental implants, teeth whitening, and braces. Monarch Dental aims to provide a welcoming environment where individuals can receive the necessary dental treatments to maintain their oral health. By prioritizing patient care and offering flexible appointment options, Monarch Dental strives to enhance the overall well-being of its customers through effective dental solutions.
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