Great service friendly and funny too
Great service friendly and funny too. Makes you feel very comfortable. I definitely recommend them to anyone looking for a dentist.

Monarch Dental is a health and medical service provider specializing in comprehensive dental care for patients of all ages. With a focus on accessibility and affordability, the company offers a wide range of dental services, including routine cleanings, emergency care, orthodontics, cosmetic treatments, and restorative procedures. Patients can conveniently book appointments online at various locations, ensuring that quality dental care is readily available to families across the community. The company caters to diverse dental needs, from general dentistry to specialized services such as dental implants, teeth whitening, and braces. Monarch Dental aims to provide a welcoming environment where individuals can receive the necessary dental treatments to maintain their oral health. By prioritizing patient care and offering flexible appointment options, Monarch Dental strives to enhance the overall well-being of its customers through effective dental solutions.
Monarch Dental receives a mix of praise and criticism from its customers. Many reviewers commend the knowledgeable staff and quality dental services, highlighting positive experiences with specific professionals like Dr.
Daniel Sorokolit and Brittany Irons. Consumers appreciate the promptness in scheduling appointments, with some noting same-day service for urgent issues. However, significant complaints arise regarding billing errors, unprofessional behavior, and inadequate care. Several individuals report feeling neglected during painful situations, and others express frustration over unnecessary treatments and high costs. Issues with appointment cancellations and poor communication further contribute to dissatisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 410 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 2.0 | 1 |
| Nov 24 | 1.0 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 410 most recent reviews.
“Great service friendly and funny too”
“If you ever get sent to collections from this company, which it looks like has happened multiple times to other peopl...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Dental Services.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.0 out of 5 (poor) | 3.9 out of 5 (good) | — | 410 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 5.0 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Monarch Dental is #3 of 5 on overall rating in this group. On value, Canada Pharmacy scores higher (4.6 vs 2.0).
410 reviews of Monarch Dental. Filter by what matters to you.
Great service friendly and funny too. Makes you feel very comfortable. I definitely recommend them to anyone looking for a dentist.
After a good wait to go back, the dentist bounced around from patient to patient. I understand that is how a dentist office runs, but it seems they may be trying to juggle too many patients at one time making visits last longer than usual. They did a good job, though. As for the hygienist, he isn't personable, but he does a good job, which is what's important.
I was happy that the treatments were on time and pleasant.
The staff at Monarch Dental are awesome! I had the best cleaning I've had in a long time. The reason I did not give 5 stars - I waited over an hour past my scheduled appointment before being seen. I make it a point of never being late for appointments, in consideration of the business and others with appointments. I don't appreciate my time not being considered when most businesses make it clear it is not acceptable for me to be late.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
They are great people to deal with me each and every time I enter their office and most of the time it's in pain with an attitude. The atmosphere is pleasant, caring, and business you are in and out.
Service was good, nice staff. Appointment was 2 1/2 hours to long. They recommend almost $600, of service when I was expecting a free cleaning. I understand that insurance covers only part of it but no explanation was given why I couldn't get my free cleaning. It felt like they were just interested in billing more.
The people are very friendly :)
Very nice people and the dentist Mr Lee was super nice
Excellent customer service
All were very pleasant and nice. Prices way to high.
Great staff. Fast and efficient
Had a little wait time
The wait for this appointment was under 10 minutes, much better than our past appointment when we waited over 30 to be seen.
So far so good even though I have cracked my temp crown twice. Friendly staff.
It was a painful however very nesassary experience. The staff was very helpful and friendly.
I go in every 3 month's for a cleaning. I have Sjogrens Disease so my mouth is really dry. The hygienist is really great. I also have had facial paralysis so sometimes the left side of my mouth will tear during the cleaning. Since I mentioned it to the Hygienist she is reall good about putting petroleum jelly on the corners of my mouth to help prevent tears. Make sure if you have a problem speak up and they will accommodate your needs.
Very nice hygienist, good experience having teeth cleaned, small problem found and she consulted the dentist. That was much appreciated.
I like dentist honset information about my son need..also good provider get an interpreter for my appointment on time☺
Monarch Dental is a health and medical service provider specializing in comprehensive dental care for patients of all ages. With a focus on accessibility and affordability, the company offers a wide range of dental services, including routine cleanings, emergency care, orthodontics, cosmetic treatments, and restorative procedures. Patients can conveniently book appointments online at various locations, ensuring that quality dental care is readily available to families across the community. The company caters to diverse dental needs, from general dentistry to specialized services such as dental implants, teeth whitening, and braces. Monarch Dental aims to provide a welcoming environment where individuals can receive the necessary dental treatments to maintain their oral health. By prioritizing patient care and offering flexible appointment options, Monarch Dental strives to enhance the overall well-being of its customers through effective dental solutions.
This profile hasn't been claimed by the business owner.