Rula

4.637 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.637 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
63
3 out of 5 stars
11
2 out of 5 stars
14
1 out of 5 stars
59
1,000 reviews in total

Review summary

Rula is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Very Helpful

Rula has been very helpful managing my appointments. Their staff helped me find a provider, book an appointment. They se...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My son is connecting with new therapist…

My son is connecting with new therapist well and feels comfortable and safe.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

As a member of the military we are…

As a member of the military we are trained to handle many difficult physical challenges. Rula helps me handle the mental...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick, easy and effective

Quick registration and input insurance information, appointment made for that same week with a decent selection of provi...Read more

0
0
🔥 High engagement

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Clyde
Clyde
1 reviews
5 months ago
5 out of 5 stars

They made everything very easy and…

They made everything very easy and reliable. And their therapist was the best

Helpful?
5 months ago
5 out of 5 stars

Awesome Service Provider

My therapist is so wonderful, tentative, professional and just awesome.

Helpful?
5 months ago
5 out of 5 stars

I’m very happy I found my therapist…

I’m very happy I found my therapist through Rula. He listens with compassion, and I truly feel heard and understood. I’m grateful for the ways he’s helped me reframe certain things, and I look forward to continuing our work together.

Helpful?
Jonathan Rose
Jonathan Rose
1 reviews
5 months ago
5 out of 5 stars

It’s been great

It’s been great

Helpful?
sheri cranmer
sheri cranmer
1 reviews
5 months ago
5 out of 5 stars

Scheduling on Rula was super easy. Top notch care!

Scheduling on Rula was super easy. The counselor and psychiatrist practitioner were top notch. I truly can’t believe how fantastic this service is!!!

Helpful?
Lesley
Lesley
1 reviews
5 months ago
5 out of 5 stars

Easy way to understand when seeking help

Using rula is very easy to navigate. Any issues they let you know what to do

Helpful?
Yogi Icon
Yogi Icon
1 reviews
5 months ago
1 out of 5 stars

It was an awful experience

It was a terrible experience, and I will not go to therapy with him again.

Helpful?
adam friesen
adam friesen
1 reviews
5 months ago
5 out of 5 stars

Finding a voice in the darkness.

I heard about this app while searching. The internet, 4 different services for trauma. Therapy, so I left a message and an agent, reached out to me and created my profile. The agent also chose my therapist. I thought that was kind of weird, but I kind of went with it when I met him. It we connected it first, and then they didn't show up for the meeting for the day. They got the time wrong, so I went therapist. Hunting and found a really great 1. I just got done with today i saw 🙌

Helpful?
5 months ago
5 out of 5 stars

Help when you need it

She was easy to talk to.

Helpful?
5 months ago
5 out of 5 stars

Rula has great availability making it…

Rula has great availability making it easier to access. Very good first impression.

Helpful?
5 months ago
1 out of 5 stars

It took forEVER to speak with someone…

It took forEVER to speak with someone to just update an email. My call was forwarded 8 times before someone could simply update an email so they can contact my parent under the proper email. If you don’t mind waiting an hour then go ahead and give them a chance .

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JH
JH
1 reviews
5 months ago
5 out of 5 stars

A network that cares

Rula has a great network of providers who care. Our counselor has been incredible to work with and been a big part of helping our marriage thrive.

Helpful?
Cory Noble
Cory Noble
1 reviews
5 months ago
5 out of 5 stars

Peace of mind!

Peace of mind! It's so great having someone I can speak to about the confusing thoughts I have in my head and the turmoil I experience in my relationship. My therapist is thoughtful, attentive and relatable. I'm beginning to see my behaviors in a different way which is helping me better navigate every day life.

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Jerry Ewing
Jerry Ewing
1 reviews
5 months ago
5 out of 5 stars

Every meeting has been valuable

My therapist, Veronica, and I have a good relationship. She explains things about my thoughts and my feelings that I can understand. I always look forward to seeing her. We have done some EDMR exercises. Everything's been rather enjoyable.

Helpful?
Nora Bendimez
Nora Bendimez
1 reviews
5 months ago
5 out of 5 stars

I have a great therapist

I have a great therapist. She and I work well together

Helpful?
Jim Murphy
Jim Murphy
1 reviews
5 months ago
5 out of 5 stars

Super easy to get and change…

Super easy to get and change appointments. Providers have been absolutely fantastic.

Helpful?
5 months ago
5 out of 5 stars

Love Rula…and Erin!

Erin has been absolutely fantastic to work with. Accessing my appointment every week is made so easy with the emails and texts sent leading up that offer links and reminders. I love that I was able to find a day and time that works for me weekly and it is automatically scheduled. Overall, I’m so happy I made the decision to start therapy again!

Helpful?
5 months ago
3 out of 5 stars

I’m not sure what the issue is

I’m not sure what the issue is, whether it’s with our actual therapist or if it’s the Rula system. Our first apt with Diane was rescheduled not by us, due to her being double booked. Not how I wanted to start out given the fact that my daughter was having thoughts of hurting herself so therapy was urgently needed. The communication from Diane was good and notice was given days in advance. Our second apt, went well. Our 3rd apt, I checked my email and saw that I had no email or link for our apt that day. I called Rula and was told our apt had been canceled. I asked by who? I never canceled it, they couldn’t say due to not having access to that information. I asked that we be rescheduled and was told our therapist would reach out. I didn’t get contacted until a week later by Diane and we discussed every other Wednesday starting that week. My daughter logged on to that apt link for Wednesday & Diane was a no show. I texted her & received a call back a few hours later and was told she had no service or WiFi where she was at. I feel like if your going to schedule an apt you should make sure you have service of WiFi, and a call should have been made prior to my daughter waiting in the waiting room for 20+ minutes. She said she had to drive to get service to call me, but this was hours after our scheduled time and I had already texted her. I then received an email rescheduling her apt for the following Saturday, I texted Diane that was not going to work for us, we never discussed rescheduling for this day. I let her know I could do the following Wednesday and it was agreed. I checked my email today (our rescheduled date we agreed upon) but saw that our apt was scheduled for Thursday (tomorrow). I’m just irritated that there is just always an issue with either scheduling, or communication. Not sure who is at fault but if this is the norm I may reach back out to Kaiser & ask to be reassigned.

Helpful?
Natalie
Natalie
1 reviews
5 months ago
5 out of 5 stars

The absolute best therapy approach for myself personally

I’m not new to seeing a therapist online for my therapy needs, and I was bummed when my last therapist was not able to accept my insurance any longer however, it was a blessing in disguise on my Health insurance portal advertised Rula. My entire experience from the beginning of signing up to right now if I can give it 1 million stars I would when choosing a therapist that’s right for you Rula does not hesitate to tell you many details and characteristics of their therapist and providers I absolutely found my favorite therapist, but I trust her, I trust her recommendations for me, I trust that she cares for me genuinely it’s almost like having a conversation with a best friend once a month. My providers name is Michelle Clarke. I reside in the state of Florida. She was my first choice and my only choice. I would imagine that it would be based on your personality, and how you would like your therapy approach to me I prefer now a new thing called talk therapy. I am nude to it. I love it and it’s the only thing that has worked. Michelle is the epitome of a perfect fit for someone like myself. She’s funny, she’s real, you can easily relate to her as being also a real person like you Not like what you would think most therapist would be I am so extremely grateful that I came across ruler, but especially Michelle. She’ll never understand how much she has helped me and I plan on sticking with her for as long as possible. Thank you so much Rula you changed the life of a per menopausal for a four-year-old woman over here who was a bit more trouble than usual until meeting Michelle.

Helpful?
5 months ago
5 out of 5 stars

Kristi is kind and understanding

Kristi is kind and understanding. She

Helpful?

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