Monarch Dental is a health and medical service provider specializing in comprehensive dental care for patients of all ages. With a focus on accessibility and affordability, the company offers a wide range of dental services, including routine cleanings, emergency care, orthodontics, cosmetic treatments, and restorative procedures. Patients can conveniently book appointments online at various locations, ensuring that quality dental care is readily available to families across the community. The company caters to diverse dental needs, from general dentistry to specialized services such as dental implants, teeth whitening, and braces. Monarch Dental aims to provide a welcoming environment where individuals can receive the necessary dental treatments to maintain their oral health. By prioritizing patient care and offering flexible appointment options, Monarch Dental strives to enhance the overall well-being of its customers through effective dental solutions.
Monarch Dental receives a mix of praise and criticism from its customers. Many reviewers commend the knowledgeable staff and quality dental services, highlighting positive experiences with specific professionals like Dr.
Daniel Sorokolit and Brittany Irons. Consumers appreciate the promptness in scheduling appointments, with some noting same-day service for urgent issues. However, significant complaints arise regarding billing errors, unprofessional behavior, and inadequate care. Several individuals report feeling neglected during painful situations, and others express frustration over unnecessary treatments and high costs. Issues with appointment cancellations and poor communication further contribute to dissatisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 410 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 2.0 | 1 |
| Nov 24 | 1.0 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 410 most recent reviews.
“Great service friendly and funny too”
“If you ever get sent to collections from this company, which it looks like has happened multiple times to other peopl...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Dental Services.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.0 out of 5 (poor) | 3.9 out of 5 (good) | — | 410 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 5.0 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Monarch Dental is #3 of 5 on overall rating in this group. On value, Canada Pharmacy scores higher (4.6 vs 2.0).
410 reviews of Monarch Dental. Filter by what matters to you.
Service was good, nice staff. Appointment was 2 1/2 hours to long. They recommend almost $600, of service when I was expecting a free cleaning. I understand that insurance covers only part of it but no explanation was given why I couldn't get my free cleaning. It felt like they were just interested in billing more.
The people are very friendly :)
Very nice people and the dentist Mr Lee was super nice
I made an appointment but had to wait for 45mins. When I got back to the chair the dental hygentist had to tae care of someone else during my cleaning. At the end I usually get a toothbrush, toothpaste and floss but I didn't get anything. When I got to the front desk, I just stood there while Mabel sat in the back office eating her lunch and did not ask to help me. I should have just walked out. I will be looking for a new dentist.
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Lab made a mistake with my upper partial. We are having to start all over. I'm hoping they get it right this time. My doctor, Doctor U, tried everything she could and it just wouldn't fit. I think she is a wonderful dentist and tries everything she can to get it to fit but it just would not. Lab could be better!
Great people made sure I was happy before I left seemed to really care about me and any concerns.
Excellent customer service
Staff was nice. Never spoke to Dentist. Didn't need to though. Communication is a little off with this company. The appointment consisted of x-rays and a hygienist just poking around in my mouth. They didn't do a cleaning! Then they showed me the total cost of the exam and the cleaning and offer fluoride. I asked them what are they talking about I didn't get a cleaning. They said for your next appointment. What???!!! I have to come back to the dentist for a second appointment. What happened to doing it all in one visit. Now I'm scheduled to get my cleaning in 3 Months. This is stupid. I will go get my cleaning in 3 months and find a new dental group. Thanks.
All went well
I really do not like Dentist but For the 1st time ever I feel as though they really care about me as a person, not a number. What I am having done is going to be a long process & they take the time to explain every step. To make sure I understand & that I am comfortable with what they are doing. Thank you for this & I will recommend them to everyone!!
Everyone did a very good job
All were very pleasant and nice. Prices way to high.
The staff was great to me. Dr Fisher was very Nice too. I was nervous about going in, as I had not been in for a very long time. But everyone was great and I appreciate the kindness.
Great staff. Fast and efficient
No problems and great service.
Great dentist and staff. 5 star rating.
Everybody was nice and my service was fast!!!
My grandson had an appointment to see Dr. Shah for a tooth that hurt and swollen gums. After an x-ray it was determined that he had a fractured jaw due to a fall he had 3 days earlier. Dr. Shah called an oral surgeon immediately and gave us an appointment to see him that day. Thank you Dr. Shah for your care and concern for my grandson. It is very much appreciated.
I couldn't have asked for a better dentist to do my root canal Dr.Greene is awesome. He's willing to help his patients need's. He is an over all most professional doctor I've ever met. His staff is amazing every single one of them. Katrina is awesome person that really helped financialy. I wouls recommend any one Monarch Dental !!!!
Monarch Dental is a health and medical service provider specializing in comprehensive dental care for patients of all ages. With a focus on accessibility and affordability, the company offers a wide range of dental services, including routine cleanings, emergency care, orthodontics, cosmetic treatments, and restorative procedures. Patients can conveniently book appointments online at various locations, ensuring that quality dental care is readily available to families across the community. The company caters to diverse dental needs, from general dentistry to specialized services such as dental implants, teeth whitening, and braces. Monarch Dental aims to provide a welcoming environment where individuals can receive the necessary dental treatments to maintain their oral health. By prioritizing patient care and offering flexible appointment options, Monarch Dental strives to enhance the overall well-being of its customers through effective dental solutions.
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